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Smithtown Volkswagen
St James, NY
2,201 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,201 reviews
September 25, 2019
Personable and Efficient! I was able to take my time finding my new car! He wasn't pushy or aggressive. He took his time to make sure all my needs were met!! Would definitely r I was able to take my time finding my new car! He wasn't pushy or aggressive. He took his time to make sure all my needs were met!! Would definitely recommend him!! More
by JettaGirl29
Employees Worked With
September 21, 2019
Car service Had my car serviced and the experience was enjoyable and professional. I worked with Danielle and she was great. Also the waiting room was comfortabl Had my car serviced and the experience was enjoyable and professional. I worked with Danielle and she was great. Also the waiting room was comfortable. More
by nedcwpi
Verified CustomerEmployees Worked With
Tom Baldassare
September 19, 2019
well done easy to deal with and a loaner car was provided. One day for the inspection and oil change and check up. I would recommend this dealer. easy to deal with and a loaner car was provided. One day for the inspection and oil change and check up. I would recommend this dealer. More
by odonnellt12
Employees Worked With
service dept.
September 19, 2019
Convenient, nice waiting area, great scheduling system. Was able to get an appointment quickly, when I needed it, and was met with a smile by the great team. The work was done practically before I had drun Was able to get an appointment quickly, when I needed it, and was met with a smile by the great team. The work was done practically before I had drunk my coffee while enjoying some HGTV! More
by amycaudy
Employees Worked With
Whole service team
September 19, 2019
Needed Battery ASAP Car was towed to dealership when it wouldn't start. Vehicle was seen promptly and the repairs were finished in a timely manner. No problems reported Car was towed to dealership when it wouldn't start. Vehicle was seen promptly and the repairs were finished in a timely manner. No problems reported since. More
by DB49
Employees Worked With
Tom Baldassare
September 19, 2019
Great Service I found everyone very helpful and I was happy the car was ready on time and I was kept in the loop. My experience exceeded my expectations. I found everyone very helpful and I was happy the car was ready on time and I was kept in the loop. My experience exceeded my expectations. More
by alyson.riemer
Employees Worked With
I’m not sure but the man I worked was very nice on Saturday at the desk in service
September 16, 2019
New Car Purchase This is the third car we have obtained from this dealership. Aaron made the purchase of our new Tiguan very pleasant and stress free. Will definitely This is the third car we have obtained from this dealership. Aaron made the purchase of our new Tiguan very pleasant and stress free. Will definitely return in the future More
by wbs
Employees Worked With
Aaron Klauschke
September 13, 2019
Excellent service! Vehicle was completed in the time stated at drop off. Great waiting area, clean and comfortable. Free car wash was a nice bonus. service! Vehicle was completed in the time stated at drop off. Great waiting area, clean and comfortable. Free car wash was a nice bonus. More
by MARIETTE199
Employees Worked With
Tom Baldassare
September 13, 2019
New Car Purchase Working with Adam was the best part of our sales experience. He was extremely helpful, courteous, respectful and did not provide the typical sales exp Working with Adam was the best part of our sales experience. He was extremely helpful, courteous, respectful and did not provide the typical sales experience that everyone dreads about going to car dealerships. We would absolutely work with Adam again, and we look forward to referring family and friends to him. More
by TAFE.MELISSA
Employees Worked With
September 12, 2019
Great experience Fast and friendly!! I got an Oil change which was reasonable in price and they got me right in. Danielle in service was extremely friendly!! Fast and friendly!! I got an Oil change which was reasonable in price and they got me right in. Danielle in service was extremely friendly!! More
by NIEVES108
Employees Worked With
Danielle
