
Smithtown Volkswagen
St James, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Excellent service above and beyond Very friendly. Helpful and prompt. All work was done in the time promised. I felt I received personal attention. I was given an estimate before the wo Very friendly. Helpful and prompt. All work was done in the time promised. I felt I received personal attention. I was given an estimate before the work started and the end result was accurate. More
Quick work and resolution Nala Moline in the service department was quick to resolve my first annual oil/ check up issue for my leased Tiguan. Friendly as always and helpful. T Nala Moline in the service department was quick to resolve my first annual oil/ check up issue for my leased Tiguan. Friendly as always and helpful. They were efficient and assertive. Thanks again. More
Danielle was Great. Everything went great as planned. Danielle was extremely helpful and kept me appraised of the situation the whole time. The work was also done in a ti Everything went great as planned. Danielle was extremely helpful and kept me appraised of the situation the whole time. The work was also done in a timely manner. More
Volkswagen Atlas purchase Great service, friendly and informative. They worked with us to get the monthly price we were looking for. They also took care of our prior lease...th Great service, friendly and informative. They worked with us to get the monthly price we were looking for. They also took care of our prior lease...the process was seamless More
Timely and efficient I was taken in immediately and I explained my problem with the service and the friendliness of Tom the service person. It took no time to speak of to I was taken in immediately and I explained my problem with the service and the friendliness of Tom the service person. It took no time to speak of to conduct the inspection and replacement of the problem. More
Thank you, Danielle! I was pleasantly surprised by the level of service I received at Smithtown VW. I was greeted with a smile by Danielle and she contacted me every step I was pleasantly surprised by the level of service I received at Smithtown VW. I was greeted with a smile by Danielle and she contacted me every step of the way and kept me informed through the process. I work in customer service and I truly recognize her above and beyond level of support. Thank you, Danielle! You are a true professional and you have found your calling in customer service! Smithtown VW is lucky to have you! Thanks again! More
Fast efficient accommodating pleasant, Good sense of humor, pleasant, above&beyond helpful, they all really enjoy their profession helping people. Your service department deserves a raise! Good sense of humor, pleasant, above&beyond helpful, they all really enjoy their profession helping people. Your service department deserves a raise! They make your wait time pleasant. More
Great sales staff, friendly, warm, very knowledgeable. Your dealership for my daughter Juliana’s 1st time car shopping experience was awesome. Sal was amazing , he went over the entire car , explaining and Your dealership for my daughter Juliana’s 1st time car shopping experience was awesome. Sal was amazing , he went over the entire car , explaining and demonstrating all its options as if it were his own daughter buying it. Funny, professional,warm and very knowledgeable about the whole product he was selling. Mike and ivy made the transaction of this lease flow with ease from start to finish. My total experience at your dealership was second to none! I will be recommending you to everyone.... thank you again, Jeffrey Dipalo. More
Great friendly Customer Service Sal made feel like Family, treated me like Family and was honest and kind!! He was thorough in showing us the vehicle and patient! Ivy went above an Sal made feel like Family, treated me like Family and was honest and kind!! He was thorough in showing us the vehicle and patient! Ivy went above and beyond to make our deal great and she did that!! I would highly reccomend Sal and Ivy at Smithtown for any Deal More
Excellence Thanks to all of the staff and crew at Smithtown Volkswagon! Having recently returned home to New York I needed a place I could count on for my car's Thanks to all of the staff and crew at Smithtown Volkswagon! Having recently returned home to New York I needed a place I could count on for my car's needs and Smithtown Volkswagon is exactly that - I found my car here and now have it serviced here. In the extraordinary situation I found myself in the other day Smithtown Volkswagon came through in every way. Thanks to Tom Wilde for ALL of his help and solving the problem so expeditiously. In April, when my lease expires, I will be back to see Howard Feinman for my next car. More