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Smithtown Volkswagen
St James, NY
2,204 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,204 reviews
July 04, 2019
Betta getta Jetta Amazing, reliable, safe, and stylish! Quality craftsmanship. Laser seam technology at its best. In and out process with worry free guaranteed. Smith Amazing, reliable, safe, and stylish! Quality craftsmanship. Laser seam technology at its best. In and out process with worry free guaranteed. Smithtown VW or nothing. More
by JERSONESCALANTE
Verified CustomerEmployees Worked With
Tom Baldassare, Ivy Feinsilver, Jerson Escalante
July 03, 2019
Great salesman Sal D'amico was very attentive and caring. He took the time to answer all our questions. It was a pleasure to had worked with him. Sal D'amico was very attentive and caring. He took the time to answer all our questions. It was a pleasure to had worked with him. More
by jimenez7565
July 02, 2019
Amazing, Caring and Kind Staff I had a great experience with Smithtown Volkswagen. From the sales people down to the finance manager. My iPhone had died and I couldn’t link it up to I had a great experience with Smithtown Volkswagen. From the sales people down to the finance manager. My iPhone had died and I couldn’t link it up to my new car so the finance manager gave me her spare plug and told me to keep it. I would highly recommend them for your next VW! More
by anthony.daconti
Employees Worked With
Mike DiMaria, Ivy Feinsilver, Jerson Escalante
July 02, 2019
Very informative I was shown all the feature in my new car that I was unaware of and felt comfortable as I drove for the first time. Everyone in the dealership was fri I was shown all the feature in my new car that I was unaware of and felt comfortable as I drove for the first time. Everyone in the dealership was friendly and helpful More
by egl1001
July 02, 2019
Outstanding on every level. From sales to delivery. Go to this dealer. May take you a while, but the end result is worth it. Wish the whole process took less than 5 hours. Go to this dealer. May take you a while, but the end result is worth it. Wish the whole process took less than 5 hours. More
by Gus
July 01, 2019
Great Customer Service I had a great experience car shopping at this particular dealership. My salesman, Sal D'Amico, was very friendly and informational. He did car demonst I had a great experience car shopping at this particular dealership. My salesman, Sal D'Amico, was very friendly and informational. He did car demonstrations and showed how the 2019 Volkswagen Jetta is one of the most safe German car. On top of that, I got a very good price for a lease. Sal provided great service and if you go into this dealership I recommend him. More
by christiancar23
Employees Worked With
July 01, 2019
Going the distance Good customer service with knowable staff that were able to answer any and all questions regarding my lease. I drove past “other” dealerships that wer Good customer service with knowable staff that were able to answer any and all questions regarding my lease. I drove past “other” dealerships that were closer to my home, just so I can go to Smithtown Volkswagen More
by JAMES.JORDAN
Employees Worked With
Chris, Ivy Feinsilver
June 30, 2019
Excellent, Service was excellent as usual. I reported that the automatic windshield wipers were not working properly. There was nothing wrong with the windshiel Service was excellent as usual. I reported that the automatic windshield wipers were not working properly. There was nothing wrong with the windshield wipers . I was not using the controls properly. . The technician and Tom Wilde were very patient in explaining the way the automatic wipers work. More
by ameliaatravis
Employees Worked With
Tom Wilde
June 29, 2019
Excellent Dealer I have purchased and have had serviced 2 new G Ti's at this dealership. The service is excellent and timely. If you are going to buy and a VW buy it I have purchased and have had serviced 2 new G Ti's at this dealership. The service is excellent and timely. If you are going to buy and a VW buy it here and have them service it. More
by shadowcjb
Employees Worked With
Tom Wilde is fantastic
June 28, 2019
Atlas Everything went with leasing the Atlas went smooth. Everyone was nice and welcoming. Will recommend this dealership to anyone that asks where to go. A Everything went with leasing the Atlas went smooth. Everyone was nice and welcoming. Will recommend this dealership to anyone that asks where to go. Atlas is great SUV More
by toya122945
