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Smithtown Volkswagen
St James, NY
2,204 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,204 reviews
June 28, 2019
Excellent service. Answered all my questions. The service here is great. The employees are friendly, courteous, and anxious to help. Service is prompt. There is nothing negative about my experien The service here is great. The employees are friendly, courteous, and anxious to help. Service is prompt. There is nothing negative about my experience . That’s it! More
by ameliaatravis
Verified CustomerEmployees Worked With
Tom Wilde
June 28, 2019
Very professional people and courteous staff Very friendly helpful staff courteous very smooth experience from start to finish thank you Aaron it was pleasure doing business with you I will defin Very friendly helpful staff courteous very smooth experience from start to finish thank you Aaron it was pleasure doing business with you I will definitely go back there again More
by johnr10
Employees Worked With
Ivy Feinsilver, Aaron Klauschke
June 27, 2019
Purchase of new Beetle My experience purchasing my new Beetle was extremely positive. Bob Ribaudo was friendly, helpful and knowledgeable. And Ivy in finance was a pleasur My experience purchasing my new Beetle was extremely positive. Bob Ribaudo was friendly, helpful and knowledgeable. And Ivy in finance was a pleasure to deal with. More
by JMAIRE1959
June 26, 2019
Great Service Again! My entire experience from the time I made the appointment, to the time that the repairs were completed, was a very pleasant one! I will continue to My entire experience from the time I made the appointment, to the time that the repairs were completed, was a very pleasant one! I will continue to bring my car's here for service, and, I will recommend Smithtown VW to others. More
by NICOLETTIANTHONY
Employees Worked With
Danielle & the (3) employees next to her.
June 26, 2019
Oil Change It was very good, no complaints. I was able to drop my car off and come an hour and a half later with everything taken care of. Very easy. It was very good, no complaints. I was able to drop my car off and come an hour and a half later with everything taken care of. Very easy. More
by GABBYADDUCI
Employees Worked With
Tom Baldassare
June 26, 2019
exceptional took me in without an appointment. oil change and safety inspection done gave me discount without coupons great service no hassle , no problems , took me in without an appointment. oil change and safety inspection done gave me discount without coupons great service no hassle , no problems ,no worry More
by PETELORE
Employees Worked With
Ivy Feinsilver
June 25, 2019
Great service team, always gets my car done on time and usually earlier than expected. If you keep going back to them they help you out with the price of services team, always gets my car done on time and usually earlier than expected. If you keep going back to them they help you out with the price of services and give you car wash coupons. More
by Kraimer
Employees Worked With
Danielle
June 24, 2019
Great Service Second car purchased from Smithtown Volkswagen, sales is First Class. Went back to Howard for my daughters second Volkswagen he is very attentive with Second car purchased from Smithtown Volkswagen, sales is First Class. Went back to Howard for my daughters second Volkswagen he is very attentive with going over the whole car. He makes sure you are good with how everything works in the car before you leave. More
by daveggg
Employees Worked With
Howard Feinman, Ivy Feinsilver
June 24, 2019
Awesome Great service very reliable took me on time and left with no problems would recommend the service to all Vw car owners. Great experience will come bac Great service very reliable took me on time and left with no problems would recommend the service to all Vw car owners. Great experience will come back again and again More
by RCC04
Employees Worked With
All service dept reps
June 24, 2019
Awesome service Fast, friendly, professional. This sums up my experience at Smithtown VW. Had to get a 70k mile service done and was pleasantly surprised by my overal Fast, friendly, professional. This sums up my experience at Smithtown VW. Had to get a 70k mile service done and was pleasantly surprised by my overall experience. More
by mitchell.j.gardner
Employees Worked With
Nala Moline
