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Smithtown Volkswagen
St James, NY
2,239 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,239 reviews
May 29, 2019
Smithtown VW This is the 4th car I have through Smithtown VW. I appreciate the great service when leaving my car. Car is always returned promptly and I am kept in This is the 4th car I have through Smithtown VW. I appreciate the great service when leaving my car. Car is always returned promptly and I am kept informed of progress. Agent explains what service was performed at the time of pick-up. More
by AGSJAEGER
Verified CustomerEmployees Worked With
Tom Service Dept.
May 29, 2019
Excellent Everything went well today with my inspection...in and out quickly with my inspection. Good to work wit Tom in the Service Dept. and all who worked on Everything went well today with my inspection...in and out quickly with my inspection. Good to work wit Tom in the Service Dept. and all who worked on my car. More
by tjmurph53
May 27, 2019
Hassle free service I brought my car in for it’s 100,000 mile servicing. I immediately was greeted by Danielle when I walked in the service department. She was very profe I brought my car in for it’s 100,000 mile servicing. I immediately was greeted by Danielle when I walked in the service department. She was very professional and answered any questions I had about the car. I went up to the waiting area and before I knew my car was finished. Accommodations were nice and comfy. Overall this is the only Volkswagen dealer I go to. More
by NICK17445
Employees Worked With
Danielle
May 27, 2019
Excellent Tom in service Dept exceptional Courteous professional and a pleasure to deal with. Quickly done and correctly done. We’ll run service department al Tom in service Dept exceptional Courteous professional and a pleasure to deal with. Quickly done and correctly done. We’ll run service department always bring my car there More
by LINDAD61543
Employees Worked With
Tom in service
May 27, 2019
Inspection......in and out! I brought my car in for a NYS Inspection.....in and out in about a half hour....Perfect, just as promised. Service advisor Tom Wilde is excellent. I brought my car in for a NYS Inspection.....in and out in about a half hour....Perfect, just as promised. Service advisor Tom Wilde is excellent. More
by GBruno1225
Employees Worked With
Tom Wilde
May 27, 2019
Good experience Great experience—they were very helpful. I will definitely continue to use this service center in the future. Danielle has helped me twice now, and sh Great experience—they were very helpful. I will definitely continue to use this service center in the future. Danielle has helped me twice now, and she was great both times. More
by crisferr1
Employees Worked With
Danielle
May 27, 2019
A pleasant experience Every visit is the same pleasant experience. Service is straight forward quality work. No underhanded tricks. Would recommend them to anyone who wants Every visit is the same pleasant experience. Service is straight forward quality work. No underhanded tricks. Would recommend them to anyone who wants what they paid for! More
by JOE.B
Employees Worked With
Tom Baldassare
May 27, 2019
Great experience Aaron provided a low pressure, very pleasant car buying experience. I'd recommend Smithtown Volkswagen to anyone looking to purchase a vehicle. A gr Aaron provided a low pressure, very pleasant car buying experience. I'd recommend Smithtown Volkswagen to anyone looking to purchase a vehicle. A great experience. More
by MikeA
Employees Worked With
Ivy Feinsilver, Aaron Klauschke
May 27, 2019
Oil change Great service and the gentlemen who helped me was capable and friendly. Nothing bad to say. Did not take too long and went smoothly. Great. Great service and the gentlemen who helped me was capable and friendly. Nothing bad to say. Did not take too long and went smoothly. Great. More
by jcymrot05
Employees Worked With
May 26, 2019
excellent, easy and quick It was the easiest purchase I have ever made. Smooth, quick, friendly Great customer service. Aaron was so helpful and really made me feel great ab It was the easiest purchase I have ever made. Smooth, quick, friendly Great customer service. Aaron was so helpful and really made me feel great about my purchase. More
by jen
Employees Worked With
Ivy Feinsilver, Aaron Klauschke
