
Smithtown Volkswagen
St James, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,202 reviews
Oil Change Everyone was great and professional. They were quick and communicative and clear about the work that needed to be done and what could wait for a later Everyone was great and professional. They were quick and communicative and clear about the work that needed to be done and what could wait for a later date. I felt like I could trust them. More
It was excellent they give us the best customer service They was nice and helpful and they got Ight to work no problem for anything and I can least say I can go back and fix more if anything They was nice and helpful and they got Ight to work no problem for anything and I can least say I can go back and fix more if anything More
great experience best price and courteous service everyone was very knowledgeable honest transparent courteous and helpful. ease of the deal was great and spoke to Tom the service writer and Ed Merman everyone was very knowledgeable honest transparent courteous and helpful. ease of the deal was great and spoke to Tom the service writer and Ed Merman the service manager More
Fast and fair Brought in my 2013 Tiguan for 60k service. All options were explained and there was no pressure to do any work that I didn't want. Waiting area was co Brought in my 2013 Tiguan for 60k service. All options were explained and there was no pressure to do any work that I didn't want. Waiting area was comfortable and quiet. Car was ready very quickly. Thanks! More
2013 Volkswagon Beetle Turbo Every aspect of my visit was professional and courteous. Everything was perfect. I brought my car in without an appointment and was able to have it Every aspect of my visit was professional and courteous. Everything was perfect. I brought my car in without an appointment and was able to have it worked on immediaetley. Thanks again for great service. More
Pleasant and professional. Work was performed satisfactorily I was satisfied with my visit to Smithtown Volkswagen. The work was performed as promised and in a reasonable amount of time. And customer service as I was satisfied with my visit to Smithtown Volkswagen. The work was performed as promised and in a reasonable amount of time. And customer service as professional. More
Fast and efficiency They did my cars oil change and inspection really quick..Danielle helped me with the paperwork and pick the right package for my wallet! They were fri They did my cars oil change and inspection really quick..Danielle helped me with the paperwork and pick the right package for my wallet! They were friendly and efficient and I’m very grateful! More
New 2019 Tiguan Always a pleasure dealing with Mike DiMaria. Made the process from beginning to end painless. Jerson was so helpful too, and both so knowledgeable and Always a pleasure dealing with Mike DiMaria. Made the process from beginning to end painless. Jerson was so helpful too, and both so knowledgeable and sweet. Not my first lease with this VW location and won’t be my last. More
A Satisfying Experience I had a satisfying experience at Smithtown Volkswagen with the professional staff that attended to me especially it being my first time leasing a vehi I had a satisfying experience at Smithtown Volkswagen with the professional staff that attended to me especially it being my first time leasing a vehicle. Thank you guys for the great experience. sal, you're the best! More
New car and lease to replace previous Jetta The 2019 Jetta is fantastic as was the prior Jetta Hybrid we leased. Our Sales Associate Julianna was great and went over and above to engage us and p The 2019 Jetta is fantastic as was the prior Jetta Hybrid we leased. Our Sales Associate Julianna was great and went over and above to engage us and personalize the experience. You can tell she loves her work and the cars she sells. Very authentic and professional at the same time. Ivy is equally outstanding More