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Smithtown Volkswagen
St James, NY
2,205 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,205 reviews
January 31, 2019
Wonderful The process was quick and easy and everyone was super friendly, definitely coming back for further service. The wait was very minimum and the waiting The process was quick and easy and everyone was super friendly, definitely coming back for further service. The wait was very minimum and the waiting room was comfortable. More
by AMBER.MONTEMARANO
Verified CustomerEmployees Worked With
Anthony piccolo
January 31, 2019
Quick oil change. Very easy to get an appointment last minute. Work was done when promised and car was cleaned as well. Very convenient and courtesy staff. Would defini Very easy to get an appointment last minute. Work was done when promised and car was cleaned as well. Very convenient and courtesy staff. Would definitely recommend this dealership to have work done. More
by lizbrogan
Employees Worked With
Julianna Catapano
January 31, 2019
Very good service Everything was done quickly and explained well Sales managers were friendly and did everything to give me a fair price. He also asked about rotation o Everything was done quickly and explained well Sales managers were friendly and did everything to give me a fair price. He also asked about rotation of tires before he did it, as there is now a charge for rotating tires. More
by joesewell64
Employees Worked With
Don’t remember names
January 31, 2019
Had an oil change Anthony was professional, efficient, friendly and answered all of my questions. Appreciate the level of service. I plan to come to the Smithtown locat Anthony was professional, efficient, friendly and answered all of my questions. Appreciate the level of service. I plan to come to the Smithtown location for my next vehicle. More
by Teddy317
Employees Worked With
Anthony Piccolo
January 31, 2019
Battery dead Great service and they took me right away after I just showed up at the dealership with a dead battery.... I will have to go back for some sort of oil Great service and they took me right away after I just showed up at the dealership with a dead battery.... I will have to go back for some sort of oil leak. More
by TOMPDOYLE37
January 30, 2019
Great experience, as always! I needed a headlight replaced and they had me in and out before I even finished my complimentary bag of cookies. I live this place. I needed a headlight replaced and they had me in and out before I even finished my complimentary bag of cookies. I live this place. More
by LUCASMOUSTAKOS
January 29, 2019
Excellent staff I've been to Smithtown VW many times now, and they always take care of me. Normally I would recommend a private garage or body shop, but I can honestl I've been to Smithtown VW many times now, and they always take care of me. Normally I would recommend a private garage or body shop, but I can honestly say that VW is the first place I go when I have a problem with my car. The prices are fair, the staff are helpful, and the work is done very quickly. More
by Kraimer
Employees Worked With
Anthony Piccolo
January 29, 2019
Very happy I came to purchase a new car. Julianna. Was my product specialist. She was very professional, extremely helpful, went out of her way to help me with I came to purchase a new car. Julianna. Was my product specialist. She was very professional, extremely helpful, went out of her way to help me with my car not just the purchase and the paperwork but more importantly all the details of the car that I had selected. I also dealt with ivy the business manager who besides being professional also was able to put me at ease explaining the finances and actually found a way for me to save money. Overall I had an excellent experience at this dealership and would recommend them highly More
by D
Employees Worked With
Other Employees :
Tom Baldassare, Julianna Catapano, Mike DiMaria, Ivy Feinsilver
January 28, 2019
Excellent people who really care Everyone you come in contact with is polite and professional. The work is completed in a timely fashion and I am very satisfied!! I would highly recom Everyone you come in contact with is polite and professional. The work is completed in a timely fashion and I am very satisfied!! I would highly recommend Smithtown VW service, More
by Jckeeys
Employees Worked With
Where are the service people???? I did not interact with sales?? Anthony Piccolo and the whole service team
January 28, 2019
Inspection I don’t typically have my car serviced at a dealership, but, I really like coming here. It’s comfortable, the service is great. Anthony (if I recall) I don’t typically have my car serviced at a dealership, but, I really like coming here. It’s comfortable, the service is great. Anthony (if I recall) he explains everything in detail and he listens. He took the time to speak with my dad in regard to my car as far as what needed to be done. He works with u and he’s not pushy. I’ve only dealt with him the times I’ve been there but I’m sure everyone one else is nice. More
by mavvent
