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Smithtown Volkswagen
St James, NY
2,236 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,236 reviews
November 08, 2018
Great service they got me in and out and very friendly set me up with a appointment to come back and they will give me a rental car service they got me in and out and very friendly set me up with a appointment to come back and they will give me a rental car More
by NPANTOPOULOS
Verified CustomerEmployees Worked With
Anthony Caputo
November 08, 2018
Excellent service From making the appointment to picking up my car, these guys made it so easy and convenient. Plus the loaner car they gave me was so much fun to drive From making the appointment to picking up my car, these guys made it so easy and convenient. Plus the loaner car they gave me was so much fun to drive for the day!. More
by HUNABAT
Employees Worked With
Anthony Caputo
November 08, 2018
Great/knowledgeable sales personnel Ms. Catapano was very helpful/friendly/ Knowledgeable/answered all my questions I would recommend Ms catapano to friends and family.mr DiMaris is Ms. Catapano was very helpful/friendly/ Knowledgeable/answered all my questions I would recommend Ms catapano to friends and family.mr DiMaris is a very knowledgeable manager who help me 3yrs ago. Wonderful team More
by ROSAMELENDEZ36
Employees Worked With
Julianna Catapano, Mike DiMaria
November 08, 2018
Love Smithtown Volkswagon Love everyone here at Smithtown Volkswagon. Friendly and pleasant staff. Service was done in a timely matter. Well informed staff. They kept me upd Love everyone here at Smithtown Volkswagon. Friendly and pleasant staff. Service was done in a timely matter. Well informed staff. They kept me updated with what was going on during the appointment. Thank you. More
by Nelofar
Employees Worked With
Anthony Piccolo
November 08, 2018
Great experience Howard was a delight he was a pleasure to deal with and extremely knowledgeable highly recommended. We are in love with our new Volkswagen Tiguan Howard was a delight he was a pleasure to deal with and extremely knowledgeable highly recommended. We are in love with our new Volkswagen Tiguan More
by tkollbeck
Employees Worked With
Howard Feinman
November 08, 2018
Great team I leased a new Tiguan which i am loving in their great orange color. Gene Brown set me up with Lauren who came in on her day off to handle my sale. M I leased a new Tiguan which i am loving in their great orange color. Gene Brown set me up with Lauren who came in on her day off to handle my sale. Mike was a pleasure negotiating with; an upstanding man. Julianna did the delivery and she was a blast. She made the time go fast, left goodies in the car and sent us off with a big hug. Even the finance woman (forgot her name) was great despite the fact I didn’t qualify for the original price bc this is my first financed car. It was all around great vibe from the entire staff. Only missing the last star bc the dealership itself could use a remodel. Otherwise 👍🏻👍🏻👍🏻 More
by megatronsweet
Employees Worked With
Gene Brown, Julianna Catapano, Mike DiMaria, Lauren Wagner
November 08, 2018
Nice job Great salesperson, atmosphere was friendly, and awesome. All personnel were dressed nice and respectful. I'm happy with the automobile as to the way Great salesperson, atmosphere was friendly, and awesome. All personnel were dressed nice and respectful. I'm happy with the automobile as to the way it looks and drives. More
by steveshifrin
November 08, 2018
Thank you for making Servicing my VW a Painless Process!! Thank you for making servicing my car a easy process. I was very happy with your dealership and after having a easy time dealing with the Service Dept Thank you for making servicing my car a easy process. I was very happy with your dealership and after having a easy time dealing with the Service Dept. and Anthony, I actually bought a car and I couldn't have been happier with your dealership!! The whole process was very easy and effortless!!! Buying a car can be very stressful. Thanks for all of your assistance!!! More
by sandramastromarino
Employees Worked With
Thanks guys for all of your hard work and dedication!!, Tom Baldassare, Jerson Escalante
October 25, 2018
Certified Pre-Owned I recently purchased a 2015 CPO Jetta from Smithtown VW. Working with Bob was an excellent experience; he was courteous, knowledgeable, and genuinely I recently purchased a 2015 CPO Jetta from Smithtown VW. Working with Bob was an excellent experience; he was courteous, knowledgeable, and genuinely cared about putting me in the right car. I would recommend Smithtown VW to anybody in the market for a new or used VW. More
by Iriedub28
Employees Worked With
Bob & Ivy
October 03, 2018
Best prices around! So I have visited other VW dealers and have come back to Smithtown VW four times. Anthony is extremely honest and has always given me a fabulous deal. So I have visited other VW dealers and have come back to Smithtown VW four times. Anthony is extremely honest and has always given me a fabulous deal. This dealership has been here for several decades for a reason. It's a dealership that will keep me coming back. Thank you Anthony. I love my car.... have you driven a Smithtown Volkswagen lately? More
by DEBORAH JETTA
Employees Worked With
Anthony, Mike
