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Smithtown Volkswagen
St James, NY
2,205 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,205 reviews
January 07, 2023
Kenny was excellent to us. Help helped us and worked with all our needs. As well for Smithtown Volkswagen, a great place to go to. Thank you! Help helped us and worked with all our needs. As well for Smithtown Volkswagen, a great place to go to. Thank you! More
by staveira
Verified CustomerEmployees Worked With
January 02, 2023
Insanely slow, awful communication. I knew I was going to have a bad day when it took 20 minutes for someone to even take my key. Furthermore, I think they sold me a defective tire on t I knew I was going to have a bad day when it took 20 minutes for someone to even take my key. Furthermore, I think they sold me a defective tire on top of it, so now I have to go back and deal with them again. More
by BERTIFEROUS
Employees Worked With
don't know who i worked with
January 01, 2023
My service writer Nicholas was once again wonderful to deal with . He listened to my concerns and addressed and had my issue resolved within a matter of just a few hrs . deal with . He listened to my concerns and addressed and had my issue resolved within a matter of just a few hrs . More
by NBORANCH
Employees Worked With
Nick Brown
January 01, 2023
Noah at the service dept helped me, he was very knowledgeable and polite as well as friendly. Overall, a very positive experience. He explained the breakdown of cost well and made sure everything w knowledgeable and polite as well as friendly. Overall, a very positive experience. He explained the breakdown of cost well and made sure everything was clear. Very pleasant to speak with. More
by SG
Employees Worked With
Noah
December 30, 2022
Malaika Dalagan (service advisor) was excellent. She was professional, friendly and informative. She is a great asset to the dealership. The technicians did a great job as always. All my questions w She was professional, friendly and informative. She is a great asset to the dealership. The technicians did a great job as always. All my questions were answered. More
by jbuscemi63
Employees Worked With
Malaika Dalagan
