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Smithtown Volkswagen
St James, NY
2,205 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,205 reviews
December 17, 2022
I was extremely pleased with the accommodations while I waited for my car to be serviced. All of my questions and concerns were answered promptly and professionally. waited for my car to be serviced. All of my questions and concerns were answered promptly and professionally. More
by sjlatuso3782
Verified CustomerEmployees Worked With
Noah
December 16, 2022
Great service from staff didnt wait long and fixed the problem informed me of everything that was done problem informed me of everything that was done More
by PBA3139
December 11, 2022
Kenny was amazing and super helpful. Very happy with my car buying experience. Thank you Very happy with my car buying experience. Thank you More
by jaimerock22
December 09, 2022
I was in a bad car accident and my car was totaled. I’ve never purchased/financed a car before. Bob Ribaudo and Mike DiMaria were extremely helpful and kind throughout the whole process! They helped me I’ve never purchased/financed a car before. Bob Ribaudo and Mike DiMaria were extremely helpful and kind throughout the whole process! They helped me to regain my confidence after the accident and turn a bad situation into something great. I love my new car and I highly recommend working with Bob Ribaudo and Mike DiMaria at Volkswagen of Smithtown! More
by kfoster97
December 05, 2022
Great customer service and very knowledgeable staff! Bob really went out of his way to help my wife and I get everything we needed with in a budget! Bob really went out of his way to help my wife and I get everything we needed with in a budget! More
by Danny724
Employees Worked With
December 05, 2022
Bob Ribaudo is straight to the point. No games, or gimmicks. He's a true man of his word. It's been a while since I've met a car dealership sales rep who kept his word from the beginning No games, or gimmicks. He's a true man of his word. It's been a while since I've met a car dealership sales rep who kept his word from the beginning to the end. I'm not exaggerating, If you're interested in purchasing a vehicle, go see him. I promise you won't be disappointed More
by ejb821
Employees Worked With
December 04, 2022
The customer services was satisfied ,the information regarding what I was getting was a little confused, no clear communication in what I was getting and what I was going to pay for the product . regarding what I was getting was a little confused, no clear communication in what I was getting and what I was going to pay for the product . More
by montoyawilson
