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Smithtown Volkswagen
St James, NY
2,205 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,205 reviews
Verified Customer
November 09, 2022
Staff was wonderful and super helpful! Very attentive and accommodating. Squeezed me in for an emergency appointment last minute with no hesitation. Very attentive and accommodating. Squeezed me in for an emergency appointment last minute with no hesitation. More
by MELISSAMURACO
Employees Worked With
Paul Mitchell, Nick Brown
November 06, 2022
I had my most recent service on Saturday 11/5/22, that was my 2nd time service with Smithtown VW and as expected the customer service was very welcoming. My agent was Noah from the Service Dept and his pe was my 2nd time service with Smithtown VW and as expected the customer service was very welcoming. My agent was Noah from the Service Dept and his personality and professionalism was warm. More
by WILLIAMSVERONA25
Employees Worked With
Noah
November 02, 2022
We had a very good experience. Bob & Mike were very easy to work with. We would recommend this dealership to family & friends! Thank you! Bob & Mike were very easy to work with. We would recommend this dealership to family & friends! Thank you! More
by jojoz4167
October 28, 2022
The manufacturer diagnostic system was very vague but made us go to the dealer for diagnostics which is not covered by the warranty. On top of that dealership prices for parts and services are much highe made us go to the dealer for diagnostics which is not covered by the warranty. On top of that dealership prices for parts and services are much higher than other mechanics. More
by MN4697
Employees Worked With
Paul Mitchell, Nick Brown
