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Smithtown Volkswagen

St James, NY

4.5
2,204 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve. Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today. At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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530 Jericho Turnpike

St James, NY

11780

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Showing 2,204 reviews

July 20, 2022

People are courteous and polite. Service is on time. Staff are concern with customers comfort and safety. More

by CLINTCARDINAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
July 20, 2022

Great service and appointment are usually available within a week time frame or earlier unlike some other places More

by Harry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you

July 18, 2022

Dawn was exceptional! She communicated with me continuously as my car was in service for a tricky issue! She is a great advisor! Thank you More

by DEBRADOSTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Shifrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn
Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you so much for your review

July 18, 2022

Service Department was very responsive to have our vehicle brought in right way and resolved the issue in one day turn around. More

by JOEGATHARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn
Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you for being part of our VW of Smithtown Family

July 17, 2022

Easy to deal with and communicated service details along the way. Excellent service center to go to More

by jpgribbin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you so much for your review

July 15, 2022

Great a customer service, great service team. I highly recommend getting your car serviced here! More

by Jessicamerkle1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Scarpinato
Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you

July 15, 2022

I have been going to Smithtown VW for over23 years. Thry are the best. Period. More

by turnbo011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal D'Amico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Wilde, Danielle Dipietro
Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you

July 13, 2022

Sales person Vinay should run the whole place. Totally gets excellent customer services highly recommended! More

by basssink
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinay Krishna
Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you !

July 12, 2022

Easy to get an appt. Very nice and quick! Kept me updated throughout the process. More

by BROOKEZAIFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike DiMaria, Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman, Jhon Jaramillo, Katherine Mera
Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you so much

July 12, 2022

Service personnel were efficient and courteous. Service was prompt and through. The experience far exceeded my expectations. More

by markskur1
Recommend Dealer
Yes
Employees Worked With
Mike DiMaria
Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you.

Aug 03, 2022 -

markskur1 responded

Great new ownership Mike is the best! I have purchased/leased 6 VW's from Mike

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