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Smithtown Volkswagen
St James, NY
2,204 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,204 reviews
July 12, 2022
They were very professional and did exactly what they said they would do.we were very happy. said they would do.we were very happy. More
by kidcrosser432
Verified Customer
July 05, 2022
Service personnel were efficient and courteous. Service was prompt and through. The experience far exceeded my expectations. Service was prompt and through. The experience far exceeded my expectations. More
by MJACK_84
Employees Worked With
Mike DiMaria, Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman, Jhon Jaramillo, Katherine Mera
July 01, 2022
Dawn was great to read with. Service with a smile! Even noticed my inspection was due soon which saved me a visit in a few weeks! Service with a smile! Even noticed my inspection was due soon which saved me a visit in a few weeks! More
by BUDERFLI
Employees Worked With
Dawn, James Coughlin
June 24, 2022
I was able to get an appointment quite easy and expeditiously. Once I arrived at the service station the staff were very cordial and the courtesy ride drivers were excellent!! expeditiously. Once I arrived at the service station the staff were very cordial and the courtesy ride drivers were excellent!! More
by GMANDRES67
Employees Worked With
Stephanie and Liza Marie were great!!
June 23, 2022
Wonderful experience. I had an 8:30am appointment and when I checked in with Dawn, I let her know I was going to wait with my car- had to be finished no later than 10 am I had an 8:30am appointment and when I checked in with Dawn, I let her know I was going to wait with my car- had to be finished no later than 10 am for an appt at 10:30 am. She made it happen- and I knew from the number of customers in the waiting area- it was a busy morning! Thank you, More
by jam86
Employees Worked With
Dawn
June 19, 2022
They were very helpful and friendly! I got a great deal for my Atlas! I would refer to a friend for sure. I got a great deal for my Atlas! I would refer to a friend for sure. More
by rebekah0730
Employees Worked With
June 14, 2022
Everyone was very helpful and had a very smooth transaction for both the purchasing and the trade-in process. Was in and out in just a few hours. Would rate them 5 stars. transaction for both the purchasing and the trade-in process. Was in and out in just a few hours. Would rate them 5 stars. More
by rzn123
