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Smithtown Volkswagen

St James, NY

4.5
2,202 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve. Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today. At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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530 Jericho Turnpike

St James, NY

11780

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Showing 2,202 reviews

June 06, 2022

Everyone was great! James and Danielle are always very informative, Thank you VW of Smithtown More

by Miguel Mera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro, James Coughlin, Katherine Mera
Jun 08, 2022 -

Smithtown Volkswagen responded

Thank you so much for being part of our VW of Smithtown family!

June 04, 2022

Excellent customer service. Was in and out in 2.5 hours. Adam and mike are the best More

by jerryvenza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Shifrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike DiMaria
June 02, 2022

Nala provided great service support and was very helpful throughout the whole process. She is an outstanding employee. More

by vllpln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nala 5 Stars
Jun 08, 2022 -

Smithtown Volkswagen responded

Thank you!

June 01, 2022

It was a Good experience. The Service team was great. Wait time was minimal. Thank you More

by JENKINS.PATRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nala
Jun 08, 2022 -

Smithtown Volkswagen responded

Thank you so much for taking the time out to review us! we are always happy to help!

June 01, 2022

I love this dealer ship , every one is so friendly and nice , service was excellent More

by waima88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman
Jun 08, 2022 -

Smithtown Volkswagen responded

Thank you so much! we are happy to be able to help you!

May 31, 2022

Always very professional, courteous, knowledgeable. They got me out of there in less than an hour and a half. More

by joegp1113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro, James Coughlin
Jun 08, 2022 -

Smithtown Volkswagen responded

Thank you for being part of our VW of Smithtown family!

May 29, 2022

We were met by Kenny Montoya and he was the most professional car sales person I have ever dealt with. He made the process very easy and explained everything multiple times for us to fully understan More

by rcrdgllgs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Montoya 5 stars, Mike DiMaria, Danielle Dipietro
Jun 08, 2022 -

Smithtown Volkswagen responded

Thank you so much for your review and welcome to our VW of Smithtown family!

May 28, 2022

a little bit of difficulty getting prompt car service report but staff was friendly, receptive and helpful overall More

by drpsych
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro, James Coughlin
Jun 08, 2022 -

Smithtown Volkswagen responded

Thank you for being a part of our VW of Smithtown family!

May 27, 2022

Service department is very friendly! They are also very knowledgeable. They explained and had a lot of patience. More

by TINATORRESNYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
Jun 08, 2022 -

Smithtown Volkswagen responded

Thank you so much for being part of our VW of Smithtown family.

May 26, 2022

My name is Ismael Silva and i just took my VW Atlas for a full service and I want to thank the entire Dealership's team specially Danielle who helped me and share her knowledge and best advices possible. I w More

by ismael silva
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
Jun 08, 2022 -

Smithtown Volkswagen responded

Thank you so much for being a part of our VW of Smithtown family

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