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Smithtown Volkswagen
St James, NY
2,201 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,201 reviews
May 26, 2022
Excellent service I wouldn’t take my car anywhere else but here. Always On time service and appointment are easy to set up but here. Always On time service and appointment are easy to set up More
by ANTHONYRDRGZ444
Verified CustomerEmployees Worked With
Mike DiMaria, Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman, Jhon Jaramillo, Katherine Mera
May 26, 2022
Sal was great to work with. He was very nice, very responsive and thorough in showing me all my new cars features when I picked it up. Everyone at the dealership was very nice He was very nice, very responsive and thorough in showing me all my new cars features when I picked it up. Everyone at the dealership was very nice and helpful as well! Highly recommended. More
by april.b.wilson
Employees Worked With
May 18, 2022
They took my car in a day early and still were able to give me a diagnosis that day within 2 hours of dropping it off. They ordered the parts and had it completed the next day by noon. They were very re give me a diagnosis that day within 2 hours of dropping it off. They ordered the parts and had it completed the next day by noon. They were very responsive and answered all my questions. More
by AWCHESLEY
Employees Worked With
Tom Wilde
May 17, 2022
Everyone was very pleasant to work with and very professional. They were able to get the oil change done quicker than expected professional. They were able to get the oil change done quicker than expected More
by AN98
Employees Worked With
Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman
May 17, 2022
When the idiot light came on I looked it up in the owners manual which said do not drive the car. So I caalled and left a message after hours and just showed up first thing in the morning. They took me in, i manual which said do not drive the car. So I caalled and left a message after hours and just showed up first thing in the morning. They took me in, i waited for it and they did not even charge me. More
by LMJUST
Employees Worked With
Nala
May 16, 2022
The service dept at Smithtown VW were very thorough and helpful when I brought my Golf R in for 10k service. Danielle D. and the reset of the staff were friendly and very knowledgeable. Drove past another helpful when I brought my Golf R in for 10k service. Danielle D. and the reset of the staff were friendly and very knowledgeable. Drove past another VW dealer to get my car serviced at Smithtown VW! More
by c0822k
Employees Worked With
Danielle Dipietro
