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Smithtown Volkswagen
St James, NY
2,223 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,223 reviews
February 18, 2022
the service associates were very nice, polite and professional. they explained everything that they were doing. even told me that I had an open recall to fix. professional. they explained everything that they were doing. even told me that I had an open recall to fix. More
by tmiller17
Verified CustomerEmployees Worked With
DONT REMEMBER HIS NAME
February 12, 2022
I have been using this dealership since I bought the car here in 2015. I will continue to use the service Dept here for as long as my TDI keeps running. here in 2015. I will continue to use the service Dept here for as long as my TDI keeps running. More
by NICK17445
Employees Worked With
Tom Wilde, Danielle Dipietro, James Coughlin
February 11, 2022
the people were very kind, they explained to me very well what the car had and the solutions that I should take the next time, I found the service of taking people home when the car takes more than 4 hours what the car had and the solutions that I should take the next time, I found the service of taking people home when the car takes more than 4 hours to be repaired very excellent More
by SEGUNDO.I.REYES
Employees Worked With
STEPHANIE LOPEZ
February 11, 2022
I found the service agent very helpful and very pleasant the work was done quickly, the waiting room was comfortable. I will be bringing my car their again. the work was done quickly, the waiting room was comfortable. I will be bringing my car their again. More
by DON.BATTMAN
Employees Worked With
Mike DiMaria, Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman, Jhon Jaramillo, Katherine Mera
February 07, 2022
The service was excellent. They went out of their way to accommodate my schedule and needs. They provided a convenient shuttle and made the whole experience a pleasant one. Couldn't have been happier! accommodate my schedule and needs. They provided a convenient shuttle and made the whole experience a pleasant one. Couldn't have been happier! More
by sjlatuso3782
Employees Worked With
Charlie, Danielle Dipietro, James Coughlin
