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Smithtown Volkswagen
St James, NY
2,201 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,201 reviews
Verified Customer
January 04, 2022
I am so happy with this dealership. Extremely friendly, comfortable, no-pressure, and tons of patience. My salesman Sal was the best salesman, and John the manager was also very helpful. comfortable, no-pressure, and tons of patience. My salesman Sal was the best salesman, and John the manager was also very helpful. More
by Lorie S
January 04, 2022
Extremely pleased with the leasing experience at VW of Smithtown. Vinay our sales associate and Michael the finance manager (who I had dealt with before) were pleasant and professional and you never got Smithtown. Vinay our sales associate and Michael the finance manager (who I had dealt with before) were pleasant and professional and you never got the feel of a hard sell. The transition was very smooth. More
by mpaglino
Employees Worked With
Vinay, Michael
December 31, 2021
I was on time for my 8 o'clock appointment. The advisor was also on time. She was very courteous and explained to me what needs to be done, When I returned at 1 pm to pick up the car. it was already finish was also on time. She was very courteous and explained to me what needs to be done, When I returned at 1 pm to pick up the car. it was already finished. I did not waste any time. I am very pleased with the service More
by cjzinsou
Employees Worked With
Danielle Dipietro
December 29, 2021
Went in to remedy recall, and left with a check engine light that previously wasn't there, luckily it was just an air sensor that was unplugged in clear view in the engine bay that I could figure out myse light that previously wasn't there, luckily it was just an air sensor that was unplugged in clear view in the engine bay that I could figure out myself. They also left a nice new grease stain on my driver's seat and door panel. More
by matthewriebe0
Employees Worked With
Nala Moline, Tech 5101
