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Smithtown Volkswagen
St James, NY
2,204 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,204 reviews
Verified Customer
October 16, 2021
My salesperson Adam was extremely helpful, knowledgeable patient and nice! I would recommend this dealership to any future buyer. patient and nice! I would recommend this dealership to any future buyer. More
by adrienne
October 13, 2021
Bob was an excellent Salesman who answered all my questions and concerns thank you all questions and concerns thank you all More
by cwrumpf
Employees Worked With
October 01, 2021
They were able to fix my car for free. It had a software issue and another dealer wanted to change out a whole piece which would've cost me over 1000 dollars to fix. The other dealer was rated highly so I t issue and another dealer wanted to change out a whole piece which would've cost me over 1000 dollars to fix. The other dealer was rated highly so I thought to trust them, but I will only be going here from now on. More
by shujaw
Employees Worked With
Danielle Dipietro
September 29, 2021
Brought car in with defective tire. Was told it would be fixed within the hour. Waited over 3 hours for replacement of tire. Very poor customer service. fixed within the hour. Waited over 3 hours for replacement of tire. Very poor customer service. More
by WEDGEWOOD210
Employees Worked With
Danielle Dipietro
September 26, 2021
Our salesman Ken Aguilar was EXCELLENT! Very knowledgeable without being pushy at all!!! This car was at the top of our price range and the salesman really could have made it or break it for us. knowledgeable without being pushy at all!!! This car was at the top of our price range and the salesman really could have made it or break it for us. If not for Kenny we may not have purchased this vehicle More
by terriannsmith17
Employees Worked With
Ken Aguilar , Mike DiMaria
