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Smithtown Volkswagen
St James, NY
2,204 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,204 reviews
September 24, 2021
Very cleanStaff is very helpfulThe only not so good Very clean Staff is very helpful The only not so good comment is that no one was in the Service Department until 8:15 on 9/21/21. Very clean Staff is very helpful The only not so good comment is that no one was in the Service Department until 8:15 on 9/21/21. More
by JAPOSILLICO
Verified CustomerEmployees Worked With
Danielle Dipietro
September 10, 2021
The best service courteous and prompt ALL THE BEST!!!!I The best service courteous and prompt ALL THE BEST!!!!I waited for less then an hour and was in and out with no problem and all smiles! The best service courteous and prompt ALL THE BEST!!!!I waited for less then an hour and was in and out with no problem and all smiles! More
by tony@vwofsmithtown.com
Employees Worked With
Danielle Dipietro, James Coughlin
September 10, 2021
Service was good , people are friendly and quick I recommend this location dealership but not the sales department they don’t really care for you . recommend this location dealership but not the sales department they don’t really care for you . More
by waima88
Employees Worked With
Danielle Dipietro
September 04, 2021
The dealership was very good with my whole buying process. My salesman Sal made the buying process from looking to buying quick and easy. Thanks process. My salesman Sal made the buying process from looking to buying quick and easy. Thanks More
by stcastellano
Employees Worked With
September 02, 2021
I got to my Appointment 40 minutes early and they took my car right in. Within an hour it was done. i want to say the customer service people were friendly and efficient. I was in and out in no time. Thank car right in. Within an hour it was done. i want to say the customer service people were friendly and efficient. I was in and out in no time. Thank you for a great experience. More
by GIANTSFANATIC56
Employees Worked With
James Coughlin
September 02, 2021
Excellent service. Friendly faces. Nothing much else to say. Could use some grading in the service department. Looks a little old. I think I now have used more than 25 words say. Could use some grading in the service department. Looks a little old. I think I now have used more than 25 words More
by PRBRINK
Employees Worked With
Danielle Dipietro
September 01, 2021
Fast and efficient while being able to answer all questions quickly ! Sal and Kenny were great and we will be back for our next car soon! questions quickly ! Sal and Kenny were great and we will be back for our next car soon! More
by michaelmagnetico
September 01, 2021
Excellent serviceDanielle Pedro was the kindest my service withThey did a recall on my car they were able to do the Recall without an appointment service withThey did a recall on my car they were able to do the Recall without an appointment More
by ACSAVED@verizon.net
Employees Worked With
Danielle Dipietro
August 04, 2021
A few months ago in May 2021 my husband and I purchaseda A few months ago in May 2021 my husband and I purchased a VW Tiguan from Smithtown Volkswagon. It was a wonderful experience and we highly recommend A few months ago in May 2021 my husband and I purchased a VW Tiguan from Smithtown Volkswagon. It was a wonderful experience and we highly recommend. Vinay Krishna was awesome and helped us every step of the way. Highly professional and no pressure. We appreciated all his help and will definitely continue business there. More
by cjenkins15
Employees Worked With
Vinay Krishna
