Back

Smithtown Volkswagen - Service Center

St James, NY

4.5
1,364 Reviews

1,364 Reviews of Smithtown Volkswagen - Service Center

Sort by
April 08, 2025

Very satisfied with both Jacob and Brandon's help in facilitating the purchase. Would buy again from them. More

by Golf GTI Proud New Owner
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Yonkes, Brandon, and Jasmine (service dept.)
April 08, 2025

I took my 2 day old brand new car in for a check engine light. Noah was super helpful, getting my car in right away to check the code. Luckily it is a faulty sensor. Unfortunately, they did not have th More

by jseher1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2025

Good catch for Needed maintenance . Why do I have to write at least fifteen words? More

by mmlatino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

Very good service the advisor answers all my questions and give me full updates on the progress to my car get fix More

by Sotosandro73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

I’m very satisfied with the service at smithtown volkswagen.. I always feel like they really take care of business 👍🏼 More

by ROSAMELENDEZ36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name..
March 28, 2025

Noah Reed is often my service rep and he is always very helpful and attentive. Look forward to working with him again. More

by ftz711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

My experience was excellent and a very smooth process. Highly recommend and would definitely go back. Staff was amazing as well and super helpful. More

by PDESIMONE29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine
March 27, 2025

Noah was great- extremely helpful, very quick and kind! Excellent service at Smithtown as always. More

by RL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

I had an excellent experience. The surface department did a really good job of getting all of my needs.Addressed and taken care of More

by CLIVE.WILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
March 24, 2025

great service and very fast turnaround time. great communication and explanations. Noah was exceptional and super helpful More

by ddemilt25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.