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Smithtown Volkswagen - Service Center

St James, NY

4.4
1,108 Reviews

1,108 Reviews of Smithtown Volkswagen - Service Center

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November 20, 2020

Fast, friendly, knowledgeable, convenient service is always appreciated. Danielle and company were very courteous and efficient. I have always enjoyed the experience at Smithtown VW More

by jrosenthal1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
Nov 28, 2020 -

Smithtown Volkswagen responded

Thank you for being part of our Smithtown VW Family ! Let us know how else we can help!

November 12, 2020

Vinay Krishna was incredible, very professional and easy to work with and communicate with. Looking forward to working with him in the further. Thank you! More

by MATEROMANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinay Krishna
Nov 17, 2020 -

Smithtown Volkswagen responded

Thank you so much for being part of our Smithtown VW Family

November 12, 2020

I've been coming to Smithtown VW since I came back to LI exclusively since 2013 and have never had a bad experience. Whether in service or sales, I've always had great service. More

by monikaC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Wilde, Danielle Dipietro
Nov 17, 2020 -

Smithtown Volkswagen responded

Thank you so much! let us know what else we can assist you with :)

November 10, 2020

I've been getting my VW's serviced at Smithtown since 1997. They are very competent, fair and respectful. Tom in service is great. He knows cars, and as a 'car guy' myself, it is refreshing to be able More

by fapell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Wilde, Danielle Dipietro
Nov 17, 2020 -

Smithtown Volkswagen responded

Thank you so much for being part of our Smithtown VW Family

November 05, 2020

As always scheduling a service was a breeze and service was done promptly and without any problems. Customer service was also excellent, provided full explanation of service that was done. More

by miglanov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman
Nov 06, 2020 -

Smithtown Volkswagen responded

Thank you so much for being a part of our Smithtown VW, Family :)

November 05, 2020

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by oodle77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
November 03, 2020

Good service throughout., Danielle Dipietro from the service department has helped me in more than one occasion very professional overall this dealership has my 5 star rating. More

by JD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
November 02, 2020

Great service! Fantastic. I did not have an appointment but they were able to squeeze me in. I appreciate the help and am thankful to everyone there who helped me. More

by NIKO2NIKO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman
October 28, 2020

I can honestly say that the service department is one of friendliness and acknowledge. From the time I called to the time I picked up my car I felt that all my needs were being addressed and they were. Than More

by shrewd58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom Wilde
October 26, 2020

I went for routine service on my vehicle. The whole process went great. Danielle and Tom were friendly and accommodating. I was happy with the service of my vehicle. More

by Trublew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Wilde, Danielle Dipietro
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