Smithville Ford

I go to Smithville Ford because I trust their service department. Their customer waiting area could use some upgrades. department. Their customer waiting area could use some upgrades. More

they did a fantastic job fast and helpful would come back again and again. friendly for sure again and again. friendly for sure More

They were very professional and got my truck in and out and done and checked all my warranty any kind of upgrade that need to be done warranty work everything is taken care of and done and checked all my warranty any kind of upgrade that need to be done warranty work everything is taken care of More

The service from check in to check out was exceptional. My concerns are always taken seriously. My concerns are always taken seriously. More

Steven was very helpful and kept me informed during the whole process. I will be taking my vehicle back again with such a great organization. whole process. I will be taking my vehicle back again with such a great organization. More

Wonderful people! Found exactly what I was looking for, fairly quickly. Awesome customer service, no pressure, answered all questions. Look forward to doing business w Found exactly what I was looking for, fairly quickly. Awesome customer service, no pressure, answered all questions. Look forward to doing business with Smithville Ford for a long time. Thank you! More

Evan has always been very professional and attentive to questions that I have had. I appreciate as well. The follow up calls that are done to see if I have any questions about the service I received. questions that I have had. I appreciate as well. The follow up calls that are done to see if I have any questions about the service I received. More

Sal was our salesman. We've been looking for a newer diesel for about 45 days. Everything we found was either way over priced or gone when we got there. My wife and I foun We've been looking for a newer diesel for about 45 days. Everything we found was either way over priced or gone when we got there. My wife and I found 2 trucks that were within our price range. Sal was a blast from start to finish. Kept to our price range. Once all the wheeling and dealing was done we were still pleased and happy to shake hands. More

We stopped taking our 2018 ford to this location for service due to previous issues with service. We were continuing to take 2010 ford to smithville because we bought our tires there and were receiving service due to previous issues with service. We were continuing to take 2010 ford to smithville because we bought our tires there and were receiving free tire rotation. Now - free Tire rotation is no longer being honored and the issues with service continue. Smithville Ford said we needed a new battery. Two independent checks confirmed that was not the case. However, it was discovered that the terminals needed cleaning. Smithville Ford should have mentioned that. Upon inspection, we also realized that Smithviile Ford did not check the washer fluid. It was completely empty. We will no longer be coming to the this location for service. More

Great since JD has taken over. The hole experience was great. Every one was friendly. The hole experience was great. Every one was friendly. More