Steven Pflugradt
Steven Pflugradt at Smithville Ford

Steven Pflugradt

Service Advisor

Smithville Ford

1098 US-169
Smithville, MO 64089

4.6
29 Reviews
4.6

29 Reviews

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Dealership Experience

10 mos

29 Reviews of Steven Pflugradt

June 26, 2026

Dealership Rating
Employee Rating

Got me in fast and took care of me. Very professional & nice ..... great communication! Thx! More

by jrspike31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Townley, Evan Masher

June 23, 2026

Dealership Rating
Employee Rating

Loved the texting to communicate with what was going on and ease of service. Rick More

by newtrails
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evan Masher

June 20, 2026

Dealership Rating
Employee Rating

Very friendly! Easy to get in for an appointment. The valet service (pickup/drop off my car for me) was great!!! Makes it so easy! More

by amanciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Townley

June 20, 2026

Dealership Rating
Employee Rating

Great help and follow through. The even parked the car inside. I didn't have to ask More

by Bob Painter
Service Price Transparency
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Recommend Dealer
Yes

June 16, 2026

Dealership Rating
Employee Rating

Steven was awesome the job was done just as he committed to and returned, Thanks More

by uchog1
Service Price Transparency
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Recommend Dealer
Yes

June 13, 2026

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I take my truck for service. Oil change tire rotation. Front and rear alignment. All good. More

by nick822
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Townley, Evan Masher

June 09, 2026

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Always very friendly and helpful! My daughter has been in there twice since purchasing the vehicle and has been treated very well both times. More

by greer.aaronj
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Recommend Dealer
Yes

June 06, 2026

Dealership Rating
Employee Rating

Service department is great, straight forward and honest. Unfortunately sales management is the worst ever… More

by SILVERSGEOFF79
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Larry Seloover

May 26, 2026

Dealership Rating
Employee Rating

They always get me in and out quickly and do everything they can to make maintenance on my truck a breeze. More

by sforst
Service Price Transparency
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Recommend Dealer
Yes

April 29, 2026

Dealership Rating
Employee Rating

They were very professional and got my truck in and out and done and checked all my warranty any kind of upgrade that need to be done warranty work everything is taken care of More

by huntplumbing
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Townley, Evan Masher , Dustin Jessen

1

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