Steven Pflugradt
Steven Pflugradt at Smithville Ford

Steven Pflugradt

Service Advisor

Smithville Ford

1098 US-169
Smithville, MO 64089

4.6
21 Reviews
4.6

21 Reviews

Write a Review

Dealership Experience

10 mos

21 Reviews of Steven Pflugradt

May 26, 2026

Dealership Rating
Employee Rating

They always get me in and out quickly and do everything they can to make maintenance on my truck a breeze. More

by sforst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 29, 2026

Dealership Rating
Employee Rating

They were very professional and got my truck in and out and done and checked all my warranty any kind of upgrade that need to be done warranty work everything is taken care of More

by huntplumbing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 27, 2026

Dealership Rating
Employee Rating

The service from check in to check out was exceptional. My concerns are always taken seriously. More

by KEVINRSTRIPLING63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 23, 2026

Dealership Rating
Employee Rating

Steven was very helpful and kept me informed during the whole process. I will be taking my vehicle back again with such a great organization. More

by A. Moon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 13, 2026

Dealership Rating
Employee Rating

We stopped taking our 2018 ford to this location for service due to previous issues with service. We were continuing to take 2010 ford to smithville because we bought our tires there and were receiving More

by LKCOPPAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 09, 2026

Dealership Rating
Employee Rating

Great since JD has taken over. The hole experience was great. Every one was friendly. More

by cshiflett57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 01, 2026

Dealership Rating
Employee Rating

First time in with a new truck. Previous dealership caused more harm than good so I was curious to how Smithville would do. I appreciate the attention and care given. I get the More

by nickels_uncanny_5z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 01, 2026

Dealership Rating
Employee Rating

Picked up our car for a recall repair. Did the work expeditiously and professionally. Dropped the car back early afternoon. All went well. Would recommend. More

by TMSIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 30, 2026

Dealership Rating
Employee Rating

They were very prompt although they told me it could take much longer. I appreciated that. More

by MVBOS02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 20, 2026

Dealership Rating
Employee Rating

The service met my expectations. Had my 90,000 mile service on my Ford-150. More

by Jim88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1

Dealership Inventory (174 Vehicles)

used 2019 Ford F-250 car, priced at $41,692
2019 Ford F-250
used
Ingot Silver exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $63,036
2026 Ford F-150
new
Antimatter Blue Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Escape car, priced at $30,688
2026 Ford Escape
new
Space Silver Metallic exterior
Automatic
Front-wheel Drive
new 2026 Ford Explorer car, priced at $39,818
2026 Ford Explorer
new
Space White Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco Sport car, priced at $33,535
2026 Ford Bronco Sport
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Explorer car, priced at $39,807
2026 Ford Explorer
new
Space White Metallic exterior
Automatic
Four-wheel Drive