55 Reviews of Steven Pflugradt
October 26, 2026
Everyone is always friendly and nice. The coffee is delicious in the waiting area. Definitely recommend them. The coffee is delicious in the waiting area. Definitely recommend them. More
Other Employees Tagged: Bill Townley, Evan Masher
October 10, 2026
Always polite and takes care of our needs Good communication and prompt response every time communication and prompt response every time More
Other Employees Tagged: Bill Townley, Evan Masher
October 07, 2026
Very personable and easy to work with! Very knowledgeable! Thanks for all of your answers and input Very knowledgeable! Thanks for all of your answers and input More
Other Employees Tagged: Bill Townley, Evan Masher
October 03, 2026
They were professional. The service was very quick. They did a great job. I will come back if my vehicle needs serviced again. The service was very quick. They did a great job. I will come back if my vehicle needs serviced again. More
Other Employees Tagged: Bill Townley, Evan Masher
September 25, 2026
The customer service is great. I have never had an issue getting any work done. I have never had an issue getting any work done. More
Other Employees Tagged: Bill Townley, Evan Masher
September 23, 2026
After multiple hours of our vehicle being in the shop for brakes that are squeaking incessantly. We were told that it was normal. My vehicle did not do that when I first purchased it. It has only been doing brakes that are squeaking incessantly. We were told that it was normal. My vehicle did not do that when I first purchased it. It has only been doing it over the last few months. It does it constantly, there is no reason why a $85,000 vehicle should be squeaking when it the brakes are applied and being considered normal. It sounds extremely trashy when pulling up in an 85K car and the brakes squeak like a junker. I researched brake issues, there have been issues reported in years prior to 2025, but 2025 and above do not have any issues reported to being normal with break squeaking. I was also told to bring the vehicle in for the 8 AM appointment to avoid anyone being in front of us and any delays, as this is our only vehicle we cannot leave it at the dealership due to living more than an hour away, and when we arrived, we were told that it would be several hours before someone would be able to get to our vehicle because other vehicles were left over from Friday. It would’ve been nice to get a phone call from the dealership, letting us know that there could be some delays and that we wouldn’t be getting in right at 8 AM, instead I got multiple text messages confirming that our vehicle would be there right at 8 AM. We live an hour away so this was extremely inconvenient. More
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