Steven Pflugradt
Steven Pflugradt at Smithville Ford

Steven Pflugradt

Service Advisor

Smithville Ford

1098 US-169
Smithville, MO 64089

4.3
55 Reviews
4.3

55 Reviews

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Dealership Experience

1 yr, 3 mos

55 Reviews of Steven Pflugradt

October 26, 2026

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Employee Rating

Everyone is always friendly and nice. The coffee is delicious in the waiting area. Definitely recommend them. More

by Kim
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Recommend Dealer
Yes

Other Employees Tagged: Bill Townley, Evan Masher

October 18, 2026

Dealership Rating
Employee Rating

Steven was courteous, and professional. He answered all my questions and concerns with respect and knowledgeable answers. More

by jstauffer451
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Recommend Dealer
Yes

October 10, 2026

Dealership Rating
Employee Rating

Always polite and takes care of our needs Good communication and prompt response every time More

by sgread75
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Townley, Evan Masher

October 07, 2026

Dealership Rating
Employee Rating

Very personable and easy to work with! Very knowledgeable! Thanks for all of your answers and input More

by brian.woirhaye
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bill Townley, Evan Masher

October 03, 2026

Dealership Rating
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Was a good service visit, all concerns were addressed. Would use dealership again if need. More

by lroark68
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Recommend Dealer
Yes

October 03, 2026

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They were professional. The service was very quick. They did a great job. I will come back if my vehicle needs serviced again. More

by 1026ljohnson
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Recommend Dealer
Yes

Other Employees Tagged: Bill Townley, Evan Masher

October 02, 2026

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The dealership is well organized with friendly and courteous sales and service associates. I have had excellent experiences with every visit. More

by rjgraskemper
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Recommend Dealer
Yes

September 29, 2026

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Awesome service , quick turn around, convient pick up and return. Friendly staff and repair service. Thanks. More

by bigd1955us
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Recommend Dealer
Yes

September 25, 2026

Dealership Rating
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The customer service is great. I have never had an issue getting any work done. More

by tjdmckown
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Townley, Evan Masher

September 23, 2026

Dealership Rating
Employee Rating

After multiple hours of our vehicle being in the shop for brakes that are squeaking incessantly. We were told that it was normal. My vehicle did not do that when I first purchased it. It has only been doing More

by alutz519
Service Price Transparency
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Recommend Dealer
No
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