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Smythe Volvo Cars

Summit, NJ

4.9
7,532 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 7,532 reviews

June 07, 2014

Purchase of my 15th, and perhaps next to last Volvo I have driven Volvos since the 60's, everything from the PV544 through my Amazon 122, and most recent '98 S70 T5, putting well over 250,000 miles on e More

by wmfxir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2014 -

Smythe Volvo Cars responded

We are honored that someone as knowledgeable and passionate about Volvo as yourself chose to purchase your vehicle with us. VolvoForLife. We've seen PJ interact with children, parents and senior citizens. They all immediately smile and leave with a smile. PJ Lee has the personality and knowledge base that guarantees to deliver an outstanding car buying experience. Thank you for offering to refer anyone looking for a Volvo to us and know that we are always here to meet and exceed any of our automotive needs. Safe Driving!

June 06, 2014

Painless Transaction could not have gone smoother. Even as they were moving into their new space, nothing was overlooked. Ashley assisted my wife in locating More

by apruzick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristian Henriksen, Ashley Butfiloski
Jun 10, 2014 -

Smythe Volvo Cars responded

Congratulations on the purchase of your vehicle from Smythe Volvo and thank you for taking the time to write about your positive experience here. Our BDC Manager Ashley Butfiloski has peerless interpersonal skills that always lead to excellent collaboration with our customers. Kristian Henriksen grew up in the Smythe Volvo brand as his father Chris has been with us over 20 years. Kristian's knowledge, work ethic and follow-up always lead to an outstanding experience for our customers. Enjoy your vehicle and don't hesitate to reach out to us for any of your automotive needs or questions going forward. Safe Driving!

June 04, 2014

great stuff I live in a town called Short Hills, NJ. Roughly 4 miles away from Smythe Volvo. I've considered buying from them for roughly 15 years gently kicking More

by mcolarossi7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Melquist, Alex Kattwinkel
Jun 10, 2014 -

Smythe Volvo Cars responded

Thanks for the kind words Michael and congratulations on the purchase of your new Volvo from us! Craig Melquist has been with us over 20 years and his knowledge along with his kind and considerate demeanor have been assets to many of our customers. PJ Lee exemplifies what the Smythe Volvo brand is all about- outstanding knowledge base delivered with a warm, friendly and familial persona. Alex Kattwinkel is a true gentleman whose class and intelligence make all financing with Smythe Volvo as seamless as possible. Enjoy your new Volvo and know we are always a phone call, e-mail or visit away from meeting your automotive needs. Safe Driving!

June 02, 2014

My favorite dealership Before moving from NJ to MD about nine years ago we had purchased 3 cars from Smythe. When it came time for a new car, after our move, we attempted t More

by mfkcpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Melquist, Alex Kattwinkel
Jun 10, 2014 -

Smythe Volvo Cars responded

We appreciate your loyalty to the Smythe Volvo brand and for taking the time to post about your recent positive experience here. We've built our business on being transparent, straightforward and delivering our customers exactly what they want. That delivery is not only about your vehicle but about your experience. Congratulations on the purchase of your new vehicle from us and know we are always here to dutifully assist you with any of your automotive needs. Safe Driving!

May 27, 2014

Used XC90 Fantastic experience evaluating options purchasing a used Volvo. Staff were extremely helpful providing lots of information, no pressure, just amazing More

by ETimmes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alex Kattwinkel
May 29, 2014 -

Smythe Volvo Cars responded

Congratulations on the purchase of your Pre-Owned Volvo from Smythe Volvo! On any visit to us, you will experience an informative no-pressure environment. Do not hesitate to contact us for any automotive needs or questions you have in the future. Safe Driving!

May 27, 2014

David and Shitley Glover David really made my made purchase of a 2010 Volvo xc60 a pleasure. We were under tight time constraints and he and Alex were very expedient. They eve More

by Gloveshi000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kattwinkel
May 29, 2014 -

Smythe Volvo Cars responded

Congratulations on the purchase of your 2010 XC60 from Smythe Volvo! Dave Graham and Alex Kattwinkel are consummate professionals who always operate expediently when needed. Enjoy the XC60 for many years to come and we look forward to meeting your automotive needs in the future. Safe Driving!

May 24, 2014

Professional, Impeccably Honest, Courteous As ideal an automobile dealership as one can imagine. Fair pricing, well educated about Volvo technology, no "smoke and mirrors." A dealership with lo More

by 3141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Melquist, Gabe Levy
May 29, 2014 -

Smythe Volvo Cars responded

We greatly appreciate the praise you have given us. Our goal is not another Volvo or service appointment sold. It's to make you a customer for life. We've thrived for 48 years due to being fair, knowledgeable and always putting customer satisfaction above all other objectives. While all other Volvo dealerships will probably express the same sentiments, we back it up in action. We are the 2013 & 2014 National Volvo DealerRater Dealer Of The Year (out of 312 US Volvo dealerships). Thanks again for the kind words and know we are only a phone call, e-mail or website inquiry away from addressing your automotive needs or questions. Safe Driving!

May 24, 2014

Misc service issue After a call to confirm availability I was greeted and immediately taken care of. Despite the dealership changing location and the move occurring at More

by Doggydoc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
May 29, 2014 -

Smythe Volvo Cars responded

Thank you for your kind reply about your recent visit to Smythe Volvo Service. Even with navigating the move to 40-42 River Rd in Summit, NJ, our customers always come first. Doug Macadam and the rest of the Smythe Volvo Service Team can always be counted on to be prompt, efficient, flexible and supportive. As you have seen with our plaques & awards decorating our facility, we don't just talk about customer service, we eat, live and breathe it. We look forward to keeping your car running well for many years to come. Safe Driving!

May 23, 2014

Smythe Volvo is the BEST!! From one Smythe Volvo to the next has been an experience of nothing but perfection. Leasing for me has been the way to go, and over the years the Vol More

by adriennetator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kristian Henriksen
May 29, 2014 -

Smythe Volvo Cars responded

We appreciate the loyalty and appreciation you have for the Smythe Volvo brand. Our daily goal has always been to provide the same level of excellence in our customer service as is exemplified in our vehicles. Enjoy your XC60 and know that Kevin, Sean & the entire Smythe Volvo Family are always here for any automotive needs or questions you may have. Safe Driving!

May 23, 2014

smythe volvo service My car was serviced by Smythe Volvo. Doug McAdam was my service associate. Very friendly and professional. Explained everything in detail. Also I More

by llr123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 29, 2014 -

Smythe Volvo Cars responded

We appreciate you taking the time to post about your recent pleasant experience here at Smythe Volvo Service. Doug Macadam has been with us over 30 years. You can always count on him to be friendly, professional and explain everything in detail. We look forward to the opportunity of keeping your vehicle running smoothly for many years to come. Safe Driving!

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