"Where do I start....????"
- Leroy H
I was in the market for a replacement car for my wife, and with my pre approval in hand and found a particular car at smythe Volvo. I was close by the dealership and decided to go look at it at the sametime wasn't planning on purchasing right away. The moment I walked into the dealership I was greeted by Rob who took me to Bob in sales and from there Bob was phenomenal at his job, very very courteous. At NO TIME did I feel pressured into taking to car. We went for a test drive came back and I went to pick up my wife and the boys, she went for a test drive, liked it and we got the ball rolling. The ENTIRE time the staff was over the top courteous the we got to Shaun with the finance contracts solid guy. After meeting the owner I can see why everyone there is so nice. Top notch dealership, I would have hung out there the entire day with Bob and Shaun lol.
Having purchased many cars in my lifetime, I have to say that having Steve Badian as my sales rep as well as the entire Smythe sales team has been a game changer for my car buying experience. Steve is very knowledgeable and provided excellent support with my purchase of my new Volvo XC60. I highly recommend Steve to anyone interested in purchasing a Volvo.
"First Class Experience"
Working with Steve at Smythe Volvo - a dealership with whom I have worked for the past 46 years - was a pleasure. Personable and knowledgeable, Steve took the time to insure that I would have no questions or problems with buying my XC90. Any questions about the timing of the delivery, or the acquisition of the title and transferred registration - albeit over the Thanksgiving holiday - Steve was upfront.
Other Employees Tagged:
, Sean Flanagan, Sr.
"My appreciations "
- Cherie Frazier
I really appreciated the buying experience I had with Smythe Volvo. My car salesman Bob Cerza was truly a gem who answered all of my questions and made me feel totally comfortable about my purchase. Also shout outs to the others services team members Kevin Bergeron, Sean Flanagan who were a great help thanks guys.
"Bob and staff"
Bob, I would like to pay you personal thank you for helping me obtain a new Volvo lease. It’s been a difficult time for me to make a decision due to the passing of my husband within the past three years. Your knowledge of the Volvo auto and lease information helped me in making the right decision in trading in my lease and helping me move in the right direction. Volvo should be proud to have you, Shaw, PJ and Adam. Thank you once again Bob. I hope that you keep helping me in the future as well. Good luck on the Pet Adoption day.
"Believe!30 YEARS of VOLVOS!"
HI-I can hardly believe that I have been a customer of Smythe Volvo 30+ years---I feel so fortunate that they are here in Summit!They not have one of the BEST and SAFEST cars made but the best staff and service!!We are so fortunate that they are here in the Summit/Chatham area---HERE'S to SMYTHE VOLVO--Nancy B Harmon
"Vibing with my new Volvo "
My purchase experience was very professional from start to finish. It took no longer than a week to get everything resolved, paperwork done and car out the door with me driving. Thank you so much for the excellent service and time spent helping me select my new car! Sincerely Wanda Bell
"Excellent Professional Experience"
- marc's volvo
Just purchased a Volvo XC 40 and it was a terrific experience. Deb Amster, my sales consultant, was knowledgeable, courteous and totally professional in assisting me in this purchase. She has made this experience an enjoyable one, not how so many new car purchasers feel.
The vehicle itself is beautiful, a new model, small and upscale SUV, that drives like a dream. The car speaks for itself and is exactly what I desired. Beyond the vehicle Smythe is a pleasure to work with, and this is not our first Smythe Volvo (though I was planning on getting a different make before visiting Smythe "just to see" what was available). From my sales experience, through the financial aspects with both Schaun and Kevin, and the service department review, everything was as unpressured as could possibly be expected.
And my sales consultant went above and beyond the basics, even after the sale was agreed to she suggested adding a pin stripe to enhance the car's look (its fabulous) and the dealer added this for me. Worth mentioning here is the wonderful, and very prompt effort, provided by the detailing team that works with Smythe (and is across the street). They added this adornment for me in an exceptionally short time, about 20 minutes, which is reflective of the excellent service we have recieved from Smythe over the many years we've had the pleasure of being customers.
I've purchased many cars over my driving life and like most have found the car buying experience to be pressure filled. That is not how Smythe does business. They are family owned and treat their customers as part of that expanded family. Deb Amster and the whole team recieve top grades for making this a most pleasurable experience and earning my top rating.
"Went beyond what I expected"
- Not Your Average Volvo Guy
I have had 11 Volvos bought or leased since 2006, beginning with an S60 R sports sedan and used at least 3 different dealers in NJ. I am in the market for another w/ the 'Pull Ahead' program, but actively shopping now. Been to at least 5 in NJ an d1 in Pennsylvania and Smythe by far has been the most accommodating and honest. My last 2 Volvos, an XC90 and now S60 have been from Smythe. I've been speaking with Ashley w/ whom I leased my last S60 and both Kevin and Sean helped seal the deals. However, I have called twice after 5 PM and spoken with Eric Kulawczyk, with whom I've never met, yet he was courteous, knowledgeable, and even though he knew I'd worked with Ashley - and I'm pretty sure he would not get the commission, he spoke with me in detail about my situation, and on both occasions passed the information on to Ashley as a colleague-not as a competitor. This is very professional. I could not be more impressed. It says a lot about this dealership and has a profound influence on where I will look for my next Volvo S60.
This is an amazing dealership. Everyone was super friendly and had great sense of humors. They worked WITH you to come to an agreement that was acceptable for both parties.
We had visited another Volvo dealership and by far, these guys made you feel the most welcome. I would definitely recommend this dealership to friends and family.