"XC90 and S60"
Kyle and Kevin were great to work with. Strived to make things work for us. Professional, proactive easy to deal with, honey, great follow-up on any problems or questions.
This was our first time purchasing a Volvo and we definitely hit a homerun going to Smythe. Their prices were great and their value for our trade was more than fair. We were able to get the car we were looking for with the features we wanted. Everyone on staff was so pleasant and the process was fast and easy. We love our new car and would recommend Smythe to anyone looking to purchase a Volvo.
"Excellent Professional Experience"
- marc's volvo
Just purchased a Volvo XC 40 and it was a terrific experience. Deb Amster, my sales consultant, was knowledgeable, courteous and totally professional in assisting me in this purchase. She has made this experience an enjoyable one, not how so many new car purchasers feel.
The vehicle itself is beautiful, a new model, small and upscale SUV, that drives like a dream. The car speaks for itself and is exactly what I desired. Beyond the vehicle Smythe is a pleasure to work with, and this is not our first Smythe Volvo (though I was planning on getting a different make before visiting Smythe "just to see" what was available). From my sales experience, through the financial aspects with both Schaun and Kevin, and the service department review, everything was as unpressured as could possibly be expected.
And my sales consultant went above and beyond the basics, even after the sale was agreed to she suggested adding a pin stripe to enhance the car's look (its fabulous) and the dealer added this for me. Worth mentioning here is the wonderful, and very prompt effort, provided by the detailing team that works with Smythe (and is across the street). They added this adornment for me in an exceptionally short time, about 20 minutes, which is reflective of the excellent service we have recieved from Smythe over the many years we've had the pleasure of being customers.
I've purchased many cars over my driving life and like most have found the car buying experience to be pressure filled. That is not how Smythe does business. They are family owned and treat their customers as part of that expanded family. Deb Amster and the whole team recieve top grades for making this a most pleasurable experience and earning my top rating.
"Great Leasing Experience"
This is my second Volvo and, ironically, my second vehicle for which I contracted directly or through the owner / President of Smythe. My lease was precipitated by mechanical issues with my previous vehicle. Smythe hooked me up with a new 2018 V60, and I’m very pleased. When leasing a car is this easy, it’s Volvo for life.
Excellent sales and service support were provided by Ashley Butfiloski and Doug MacAdam.
"Great experience buying a used Volvo"
- Michael King
I bought my dream car here. I've been looking at the gorgeous C70 convertible for years now, and when I saw one pop up at Smythe Volvo, I rushed over from the office before it was even ready to buy! I worked with Steve, who stayed late with me that first night and was friendly and knowledgeable without being the least bit pushy.
I've never bought a used car before, and I had a bit of trepidation at the thought of dealing with the stereotypical "used car salesman". Steve couldn't have been further from that stereotype. He was professional, and transparently showed me how they came up with their (very fair) selling price, and while we were able to negotiate a small amount off the list price, they had set such a reasonable starting point that there really wasn't much need to haggle.
Gabe was the department manager and finalized the terms of our deal. He was also very fair and professional, and I found it a pleasure to deal with him as well. He also went WAY out of his way to locate a non-essential part that was missing from the vehicle (a car cover) and provided it, along with a new manual, at no cost. This was on top of his promise (which he kept) to ensure that minor rim damage would be fully repaired, also at no cost.
Finally, the actual paperwork process was a breeze. Kevin in the finance department was friendly and easy to work with, and I told them I was on a short time frame, so he had all the paperwork ready to go, making it super simple to close our deal relatively quickly.
Driving off the lot in a beautiful, good as new convertible was one of my happiest days in a while, and it was thanks to the awesome pros at Smythe Volvo. Couldn't be happier!
"Fantastic Overall Experience"
- Kelly White
My husband and I had visited multiple dealerships prior to arriving at Smythe Volvo. Having just bought a house in the area, we weren't sure that we could afford to lease the highly reviewed XC60 but we wanted to visit and get more information. After the warm reception from one of the owners, Kevin, and meeting our sales professional, Pablo, we knew that we had found the dealership that we wanted to work with. Pablo was incredibly helpful, professional and easy to talk to. He eased all of our concerns, answered all of our questions and found the perfect vehicle for our family. We couldn't be happier with our experience and look forward to working with the Smythe Volvo team again in the future.
"Great sales staff, no BS. Great cars "
Bill was great to work with to make sure I was happy about choosing the CPO Volvo V60. The quality of the product spoke for itself, Bill facilitated the process. It was a great experience. Phil did a great job posting good pictures and information about the V60 that I wanted. He was very helpful in person too. I recommend this Volvo dealer.
"Luxury Cars Deserve Luxury Care"
Once again, the Detail Center at Smythe Volvo exceeded my expectations. I will never take my Volvo or any of my automobiles to an automatic car wash. Thank you Brian, Andres and Mr. Flanagan for being so kind to my wife and for caring for our Volvo.
"Great car buying experience "
Bob Cerza was a true gentleman to work with. No gimmicky sales pressure but he stayed on top of me and in regular dialogue through the process and found me a great car for my budget. Thank you Bob! I love my volvo.
"2016 CPO XC60 Purchase"
- XC60 purchase
Chris Jones does an outstanding presentation and sales process. Kevin (finance mgr) made the closing timely and smooth. Chris took the time that we needed to make a good decisipn.