Back

Smythe Volvo

Summit, NJ

5.0
6,416 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
Contact Dealership

40 River Rd

Summit, NJ

07901

Directions

By Type

Showing 6,416 reviews

December 01, 2014

Overall great experience PJ was so kind. When my wife got into the showroom looking for restroom, without saying she is looking for a car, PJ treated her nicely. comparing to More

by hotmail206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kattwinkel, Ashley Butfiloski
Dec 10, 2014 -

Smythe Volvo responded

We hope you enjoy your Pre-Owned S60 for many years to come and we appreciate you posting about your experience here. PJ Lee, our Business Manager Alex Kattwinkel and everyone at Smythe Volvo always strive to make a customer's experience here relaxed, enjoyable and informative. Treating each customer with the respect and professionalism they deserve regardless of the car buying intentions is a hallmark of our organization. Understood you live far away but we do however have many loyal Service customers who drive great distances to have their vehicle serviced by us! Enjoy the S60 and know we are always a visit, phone call or e-mail away from meeting your automotive needs. Safe Driving!

November 28, 2014

Great Experience ! PJ Lee went above and beyond to make sure our car buying experience was amazing. It is nice to see that a hand shake still holds weight. Thanks again More

by ljl52477
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2014 -

Smythe Volvo responded

Thank you Lou and Nicole for posting about your amazing car buying experience here. PJ Lee is a man of his word. He always looks you in the eye, shakes your hand and delivers on what he promises. Have fun in the new vehicle and please feel free to reach out to us for any of your future automotive needs. Safe Driving!

November 25, 2014

Great experience! By far the best car buying experience I've ever had! Kristian was extremely knowlegable, patient, personable and thorough. All thruought he was very p More

by jchieffo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kattwinkel, Kristian Henriksen
Dec 10, 2014 -

Smythe Volvo responded

We greatly appreciate you taking the time to post about your pleasant experience at Smythe Volvo here. Kristian Henriksen has been around Volvo most of his life as his father Chris has been a Sales Consultant here for over two decades. That family tie has helped him become an extremely knowledgeable, patient, personable and thorough Sales Consultant. Enjoy your vehicle and know we are always a visit, phone call or e-mail away from meeting your automotive needs. Safe Driving!

November 22, 2014

Overall great experience It was a pleasure to work with Kristian. He was patient in showing me all of the features of the Volvo S 60. I would recommend him to anyone looking More

by msgump22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristian Henriksen
Dec 10, 2014 -

Smythe Volvo responded

Congratulations on your S60 and thank you for taking the time to post about your positive experience here. Kristian Henriksen is known for being thorough in explaining all the features and benefits of a Volvo. Enjoy the S60 and please don't hesitate to reach out to us for any of your future automotive needs. Safe Driving!

November 19, 2014

Best experience This car purchase experience was by far the easiest, most relaxed and straightforward of any i have experienced in forty years of car purchases. Kr More

by Carrionb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen
Nov 19, 2014 -

Smythe Volvo responded

Congratulations on the purchase of your Volvo from us and thank you for taking the time to post about your positive experience here. We are honored that you found Smythe Volvo to be the most enjoyable car buying experience you've had in 40 years of car purchases. Kristian Henriksen embodies the relaxed and straightforward approach to the car buying process that Smythe Volvo is known for. Enjoy your Volvo for many years and we look forward to assisting you with your future automotive needs. Safe Driving!

November 12, 2014

Purchase of XC60 I have purchased several cars to include three (3) Volvos and the experience at Smythe with PJ is by far my best. PJ was very transparent, responsive More

by 2matthew7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Melquist
Nov 17, 2014 -

Smythe Volvo responded

Enjoy your Volvo from us and thank you for the kind feedback about your experience here at Smythe Volvo. PJ Lee is the consummate professional who always delivers a transparent, responsive and professional experience. From the initial meet with a customer all the way through the purchase process, PJ Lee and the rest of the Smythe Volvo staff are completely focused on customer satisfaction. Enjoy the Volvo and know we are only a phone call, e-mail or visit away from meeting your automotive needs. Safe Driving!

November 11, 2014

Excellent, Friendly & Efficient Service I needed a premium, comfortable sedan quickly for my family and PJ reviewed my choices with me, provided a test drive of my preferred model and explai More

by BDHsum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 17, 2014 -

Smythe Volvo responded

Congratulations on your new Volvo sedan purchase from us and we appreciate you taking the time to talk about your happy experience here. PJ Lee's listening skills are second to none. After extensive listening to his customer's needs, he consistently delivers them the vehicle they desire. He also values your time and works to get you in your vehicle as efficiently as possible. Enjoy the sedan for many years to come and know we are always here to assist you with any of your automotive needs. Safe Driving!

November 10, 2014

Another awesome experience Due to my work schedule needed a Sat appointment. Hated to get up early so Doug suggested I drop off my car on Friday night. I was able to get a loa More

by kgulbish
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 13, 2014 -

Smythe Volvo responded

A belated Happy Birthday to you! Whether it's making it convenient to drop off your vehicle or getting a loaner car, our Service Department will always go the extra mile to try and accommodate the busy schedules of our customers. Doug MacAdam, over his 30 years of service here, has always been a man of his word with his customers. Delivering fair, efficient and prompt service of your vehicle is a cornerstone of Smythe Volvo. We look forward to the opportunity of keeping your vehicle safe and sound for many years to come. Safe Driving!

November 10, 2014

Steve Bergamo, Craig Melquist and PJ Lee We walked into Smythe to look at the brand-new V60's. Steve was our original sales rep and told us about Volvo's Overseas Delivery Program--we took a More

by albinoni2002
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Melquist, Stephen Bergamo
Nov 13, 2014 -

Smythe Volvo responded

Congratulations on your V60 purchase and thank you for taking the time to post about your pleasant experience with us. Volvo Overseas Delivery is a fantastic program and we are thrilled you had a great time. Steve, Craig and PJ are all major assets to our organization who always go the extra mile to make our customers happy. Enjoy the V60 for many years and know we are always an e-mail, phone call or visit away from meeting your automotive needs. Safe Driving!

November 10, 2014

Awesome experience! PJ Lee is the best! We recently leased a Volvo XC70 station. PJ Lee made our experience smooth and so easy. He is extremely knowledgeable and attentive. PJ and the Smyth More

by meghan.g.lavelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2014 -

Smythe Volvo responded

Congratulations on your new XC70 from Smythe Volvo! PJ Lee is known for being knowledgeable and attentive with his customers so they always encounter a seamless experience. Making sure all your questions are answered so you have 100% satisfaction with you car buying experience is a hallmark of Smythe Volvo. Enjoy the XC70 and feel free to reach out to us with any questions or automotive needs you may have going forward. Safe Driving!

...
575
...