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Smythe Volvo

Summit, NJ

5.0
6,413 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,413 reviews

September 11, 2014

Exceptional service Chris dedicated himself to find the exact car I wanted before the deadline for a Volvo promotion. The car was delivered on time at an excellent price. More

by bigros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Henriksen
Sep 16, 2014 -

Smythe Volvo responded

Congratulations on your new Volvo and thank you for writing about your pleasant experience here at Smythe Volvo. In Chris Henriksen's over 20 years of service here, his dedication, efficiency and knowledge he supplies to his customers are second to none. Doug Macadam, in over 30 years of service here, is the consummate professional who always delivers a first class experience for all his service customers. Enjoy the new vehicle and know we are always a phone call, e-mail or visit away from helping you with any of your automotive needs or questions. Safe Driving!

September 10, 2014

My 4th Volvo This is my 4th Volvo, since 2006! My lease was approaching its maturity and I was "just looking" . I spoke with PJ, and it was a deal I couldn't pass More

by elp822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2014 -

Smythe Volvo responded

Congratulations on your new S60 and we sincerely appreciate you taking the time to write about your experience here at Smythe Volvo. PJ Lee always meets and exceeds all of his customer expectations. It's one of the many reasons he has such a loyal following of customers. Working diligently to locate your exact vehicle, explaining all the options and setting up your features is something you can count on from PJ and every other Sales Consultant at Smythe Volvo. Enjoy the S60 and we look forward to the opportunity of assisting you for your future automotive needs. Safe Driving!

September 08, 2014

Living up to a reputation for "Excellence" Kristian conducted an exhaustive search to find the precise car I requested. He kept me posted on an almost daily basis during the search, which only More

by LisaFromBlairstown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristian Henriksen
Sep 10, 2014 -

Smythe Volvo responded

Congratulations on your new vehicle Lisa and we greatly appreciate you taking the time to write about your happy experience here at Smythe Volvo. Kristian grew up learning about all things Volvo and has a deep appreciation and passion for his work. Besides being knowledgeable and professional, he is extremely self-motivated in bringing total satisfaction to his customers. Have a wonderful vacation and please feel free to reach out to us for any of your automotive needs or questions. Safe Driving!

September 08, 2014

Chris found the perfect car for our family I came in to the dealership after looking at many cars on big lots and side street dealerships. We were looking for a second car to drive around town More

by southorange
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen
Sep 10, 2014 -

Smythe Volvo responded

Congratulations on your vehicle purchase with Smythe Volvo and we appreciate you taking the time to write about your pleasant experience here. When you walk into Smythe Volvo whether for the first time or hundredth time, you can count on interacting with an attentive, personable and professional employee. In Chris Henriksen's 20 plus years of service here at Smythe Volvo, his wealth of Volvo knowledge and attention to detail has led to him building up a large and loyal customer base. Welcome to the Smythe Volvo family and please don't hesitate to contact us in the future for any of your automotive needs or questions. Safe Driving!

September 06, 2014

Customer Service Great sales people, wonderful service people! The best experience. Everyone is considerate of the customer. This is my second purchase thru Smythe. I More

by 6749Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen
Sep 06, 2014 -

Smythe Volvo responded

Congratulations on the purchase of your 3rd Volvo and 2nd Volvo with us! We also deeply appreciate you taking the time to post about your pleasant experience here at Smythe Volvo. Whether you deal with our Sales, Service or Parts Department, you can count on us being considerate of your time and feelings. Enjoy the new vehicle for many years to come and know we are always here for any of your automotive needs or questions. Safe Driving!

September 06, 2014

Best Car Purchasing Experience Ever!!!!! PJ worked super hard to find the exact car I wanted and brought it from Massachusetts to NJ!!! As it was a 25th Anniversary gift from my Husband, he More

by lpayne701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin (owner), Alex Kattwinkel
Sep 06, 2014 -

Smythe Volvo responded

Congratulations on your 25th Anniversary and on your new vehicle from Smythe Volvo! PJ Lee's main objective in every car purchase is to keep a smile on a customer's face long after they leave the dealership. Whether it's locating a vehicle out of state or thoroughly explaining all the features of a new vehicle, he leaves no stone unturned to ensure total and complete customer satisfaction is achieved. Whether you are dealing with our Service people such as Ryan and Tina, our Business Manager Alex or our owner Kevin, you can count on interacting with a warm, personable and professional individual. Enjoy the new vehicle for many years, congratulations again on your 25th Anniversary and please reach out to us for any of your automotive needs or questions in the future. Safe Driving!

August 25, 2014

Nothing but the BEST! We drove 90 miles to get our new car there and after the way they treat customers I'd drive 200 miles to them next time. This was my 10th Volvo and th More

by gene2606
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristian Henriksen, Gabe Levy
Sep 06, 2014 -

Smythe Volvo responded

We are truly honored and humbled to see you write such a flattering review of Smythe Volvo and congratulations on the purchase of your 10th Volvo! Over our 48 years in existence we have built such an enormous following of long distance customers such as you. We like to think it's because we are consistently knowledgeable, accommodating, reasonable and professional. Enjoy the new Volvo and know we are always here for any of your automotive needs or questions. Safe Driving!

August 23, 2014

Kristian Henricksen has vast Volvo product knowledge It would be hard to find a more polished and dedicated, responsive salesman than Mr. Henriksen. He shared just the tip of the iceberg of his product More

by frank.desantis.796
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristian Henriksen
Sep 06, 2014 -

Smythe Volvo responded

Volvo For Life Indeed. Thank you for taking the time to write about your outstanding experience here at Smythe Volvo with Chris Henriksen. One of the many reasons customers are so comfortable with Chris is his immense Volvo product knowledge. In over 20 years here at Smythe Volvo, Chris has accumulated such a depth of understanding of all things Volvo. He easily explain the finer points of every Volvo make and model to the satisfaction of every customer. We look forward to helping you get behind the wheel of an R-Design in the near future. Safe Driving!

August 22, 2014

Great Experience! Kristian was extremely helpful and easy to work with. We bought a preowned C70, and Kristian made sure that a minor dent and missing mats were repla More

by pcck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristian Henriksen
Sep 06, 2014 -

Smythe Volvo responded

Thank you for taking the time to write about your positive experience here at Smythe Volvo. Congratulations as well on the purchase of your pre-owned C70! Kristian Henriksen is known for his diligence and laser like focus on all of his customer's questions. Interacting with our customers with honesty and integrity while delivering a no-pressure environment are hallmarks of the Smythe Volvo culture for nearly 50 years. Enjoy the C70 for many years to come and know we are always a phone call, e-mail or visit away from meeting and exceeding your automotive expectations. Safe Driving!

August 20, 2014

Top notch Great experience working with Kristian on getting this lease done in a short period of time. Very efficient process . Kristian was very responsive a More

by sdy1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristian Henriksen
Sep 06, 2014 -

Smythe Volvo responded

Congratulations on leasing your new vehicle with us and thank you for taking the time to write about your positive experience on here. Kristian Henriksen and the rest of Smythe Volvo know your time is extremely valuable. As such, we look to make your car buying experience as efficient and seamless as possible. Enjoy the new vehicle and please feel free to reach out to us for any of your automotive needs or questions. Safe Driving!

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