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Smythe Volvo - Service Center

Summit, NJ

4.9
1,240 Reviews

1,240 Reviews of Smythe Volvo - Service Center

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December 02, 2022

We always get the best service at SMYTHE. Thank you to the great team at the dealership. More

by wade125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Correa
Dec 04, 2022 -

Smythe Volvo responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 30, 2022

Mark Terry and the service team at Smythe Volvo provide an optimal level of customer service. Mark’s communication is excellent. He is very experienced and explains in detail what your vehicle requires and More

by Chelsea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristina Correa
Dec 02, 2022 -

Smythe Volvo responded

We are very happy Mark provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 30, 2022

Mark is an absolute customer service ROCK STAR. He managed to achieve the impossible by replacing an unobtainable heating component in half the time allotted by VOLVO. Thanks to him my wife has her More

by dbutensky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Smythe Volvo responded

We are very happy to hear that Mark provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 30, 2022

Mark was very attentive and informative! I highly recommend Mark & Smythe Volvo!! I loved the new XC40. That may be my next car! More

by mdowns1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Smythe Volvo responded

Thank you for your review and kind words for Mark! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smythe Volvo.

November 28, 2022

Mark was great. He was very helpful and he alerted me to all issues on my car and provided reasonable options. More

by Nsords
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Smythe Volvo responded

Thanks for sharing your experience with Smythe Volvo. Mark and our team appreciate your business and hope to see you again soon!

November 26, 2022

Mark was very helpful in explaining all that needed to be done, arranging a loaner and keeping me updated. He was fantastic to work with. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2022 -

Smythe Volvo responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Michael, please let us know.

November 25, 2022

Wait time was LOOOONG, but service was great. Mark made it worth not complaining about. More

by Cmal100468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2022 -

Smythe Volvo responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mark met your expectations. Thank you again for choosing Smythe Volvo, we look forward to having you as one of our valued customers for many more years to come!

November 24, 2022

Very attentive service. Always listens to their customers and proved A+ service. Loaners are a plus. More

by diepkloof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Smythe Volvo responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smythe Volvo!

November 23, 2022

It is always a pleasure coming to Smythe for service. We have been buying and servicing cars here sine our first Volvo in 1993. The people are a pleasure to deal with and the quality of the service has More

by tpmitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristina Correa
Nov 25, 2022 -

Smythe Volvo responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smythe Volvo.

November 23, 2022

Had a great first experience at this dealership for service. Very professional and diagnosed and fixed the problems quickly. Would recommend! More

by Newcustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Smythe Volvo responded

Thanks for sharing about your experience with Smythe Volvo. We appreciate your business and hope to see you again soon!

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