David Ferrence

I had a known warranty issue with my 2023 C40 that only occurred at highway speeds. I had taken my car to Prestige Volvo to fix the problem twice, and was told by their service manager that they couldn't r occurred at highway speeds. I had taken my car to Prestige Volvo to fix the problem twice, and was told by their service manager that they couldn't reproduce the problem because she refused to let the techs drive the car on the highway. The only way she would work on the car was for me to pay out of pocket for diagnostics -- for a warranty concern. I took my business to Smythe who diagnosed and fixed the problem under warranty in 24 hours. Justin, Dave, and Casey were pleasant and helpful, and I will be returning here for years to come. Thanks! More

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Mark calls to explain everything amazing place thanks so much for your help with my Volvo much for your help with my Volvo More

by MRODRICK0 Verified Customer Verified Customer

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I was looking for a specific type of used car and smythe had it. I had a friend suggest working with Bob. He was nothing but easy to work with. Very responsive, transparent, and went to bat for me. Cannot s had it. I had a friend suggest working with Bob. He was nothing but easy to work with. Very responsive, transparent, and went to bat for me. Cannot suggest him enough if you’re looking for a Volvo. More

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Always fantastic and prompt service at Smythe Volvo. Smythe is the most customer-focused service provider there is. Smythe is the most customer-focused service provider there is. More

by JERRYWISH Verified Customer Verified Customer

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Keep up the great work , quick service, good communication, detailed report, good service overall. Good one. communication, detailed report, good service overall. Good one. More

by AALOKSN Verified Customer Verified Customer

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Wonderful experience great place. This is my 4th vehicle and I was in and out in record time with a new vehicle. This is my 4th vehicle and I was in and out in record time with a new vehicle. More

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We have owned three Volvos, all of which got serviced here. Over 20 years, we have overall received great customer service and auto care. Best Service Dept. of all we’ve ever used! here. Over 20 years, we have overall received great customer service and auto care. Best Service Dept. of all we’ve ever used! More

by vinniedownunder Verified Customer Verified Customer

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On time service. Appreciate the advice to consider for the car in the future. Work was impeccable completed. Appreciate the advice to consider for the car in the future. Work was impeccable completed. More

by Saab story Verified Customer Verified Customer

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They are exceptionally well prepared well planned, and well organize they know how to take care of customers well organize they know how to take care of customers More

by AMANDA.G.MACK Verified Customer Verified Customer

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Mark Terry is by far the only reason I bought another Volvo. It is not only the service that he provides, but the personalization in which he gives all of his customers. When I leave my car with Mark, I Volvo. It is not only the service that he provides, but the personalization in which he gives all of his customers. When I leave my car with Mark, I know he is ensuring the best quality and care with my car. As long as Mark is Volvo, I will be with Volvo. More

by ASAUNDERS0929 Verified Customer Verified Customer

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