David Ferrence
David Ferrence at Smythe Volvo Cars

David Ferrence

Assistant Service Manager

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

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4.9
80 Reviews

Dealership Experience

4 yrs, 4 mos

Industry Experience

10 yrs, 7 mos

4.9

80 Reviews

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80 Reviews of David Ferrence

June 19, 2026

Dealership Rating
Employee Rating

Mark calls to explain everything amazing place thanks so much for your help with my Volvo More

by MRODRICK0
Service Price Transparency
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Recommend Dealer
Yes
Jun 19, 2026

Smythe Volvo Cars responded

It’s great to know that Mark’s thorough explanations and support made your experience so positive. We appreciate your kind words about our service and your Volvo. Please reach out anytime if you need further assistance. Enjoy!

June 06, 2026

Dealership Rating
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I was looking for a specific type of used car and smythe had it. I had a friend suggest working with Bob. He was nothing but easy to work with. Very responsive, transparent, and went to bat for me. Cannot s More

by robertjamesvogt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 06, 2026

Smythe Volvo Cars responded

Thank you for choosing our team for your used Volvo XC60 and for acknowledging Bob’s dedicated support. We’re pleased that Bob’s responsiveness and transparency helped secure the exact vehicle you wanted. We appreciate your recommendation and look forward to serving you again. Enjoy!

June 04, 2026

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Always fantastic and prompt service at Smythe Volvo. Smythe is the most customer-focused service provider there is. More

by JERRYWISH
Service Price Transparency
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Recommend Dealer
Yes
Jun 04, 2026

Smythe Volvo Cars responded

Thank you for recognizing our prompt service on your Volvo XC90. It’s rewarding to know our focus on customer care made a difference and we hope to welcome you back soon. Enjoy!

May 13, 2026

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Keep up the great work , quick service, good communication, detailed report, good service overall. Good one. More

by AALOKSN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 13, 2026

Smythe Volvo Cars responded

It’s wonderful to know our team’s quick service, clear communication, and detailed report on your XC90 Hybrid hit the mark. Your feedback encourages us to keep this momentum going. We appreciate your support and look forward to helping you again. Enjoy!

May 07, 2026

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Wonderful experience great place. This is my 4th vehicle and I was in and out in record time with a new vehicle. More

by jeffhegan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 07, 2026

Smythe Volvo Cars responded

So glad you had a smooth visit and picked up your new Volvo XC60 Hybrid in record time. Congratulations on your fourth vehicle. We appreciate your continued trust in Volvo and look forward to assisting you again. Enjoy!

May 04, 2026

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We have owned three Volvos, all of which got serviced here. Over 20 years, we have overall received great customer service and auto care. Best Service Dept. of all we’ve ever used! More

by vinniedownunder
Service Price Transparency
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Recommend Dealer
Yes
May 05, 2026

Smythe Volvo Cars responded

It means a lot to us that you’ve trusted our service department with three Volvos over the past 20 years. We’re pleased your Volvo C70 received reliable care, and we look forward to supporting you again. Enjoy!

April 29, 2026

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On time service. Appreciate the advice to consider for the car in the future. Work was impeccable completed. More

by Saab story
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mark Terry, Patrick Mclaughlin

Apr 29, 2026

Smythe Volvo Cars responded

We’re pleased to hear your Volvo S60 Hybrid was serviced on schedule and that our team’s recommendations were helpful. It’s great the work was completed impeccably. We look forward to keeping your Volvo running smoothly. Enjoy!

April 23, 2026

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They are exceptionally well prepared well planned, and well organize they know how to take care of customers More

by AMANDA.G.MACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2026

Smythe Volvo Cars responded

Delighted to hear our team provided a well-organized and customer-focused service experience. Thank you for trusting us with your Volvo. We look forward to taking care of your vehicle again. Enjoy!

April 08, 2026

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Employee Rating

Mark Terry is by far the only reason I bought another Volvo. It is not only the service that he provides, but the personalization in which he gives all of his customers. When I leave my car with Mark, I More

by ASAUNDERS0929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2026

Smythe Volvo Cars responded

How fantastic that Mark’s personalized attention during service of your Volvo XC60 has earned your continued loyalty. We appreciate the confidence you place in Mark and our service team to care for your car. We look forward to supporting you and your XC60 for years to come. Enjoy!

February 07, 2026

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Complete focus on the customer’s needs. Service is never a headache and always done professionally. God bless! More

by MATTHEW.AVIGLIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Dewald, Regina Krauza, Patrick Mclaughlin , Patrick Mclaughlin

Feb 07, 2026

Smythe Volvo Cars responded

Hearing that our team provided hassle-free service focused on your needs for your Volvo XC60 is wonderful. Thank you for your kind words and blessings.

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