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David Ferrence
David Ferrence at Smythe Volvo Cars

David Ferrence

Assistant Service Manager

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
77 Reviews

Dealership Experience

4 yrs, 3 mos

Industry Experience

10 yrs, 6 mos

4.9

77 Reviews

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77 Reviews of David Ferrence

May 13, 2026

Dealership Rating
Employee Rating

Keep up the great work , quick service, good communication, detailed report, good service overall. Good one. More

by AALOKSN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Scott Jackson, Regina Krauza, Mark Terry, Billy Shannon, Patrick Mclaughlin, Justin Torain

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May 13, 2026

Smythe Volvo Cars responded

It’s wonderful to know our team’s quick service, clear communication, and detailed report on your XC90 Hybrid hit the mark. Your feedback encourages us to keep this momentum going. We appreciate your support and look forward to helping you again. Enjoy!

May 07, 2026

Dealership Rating
Employee Rating

Wonderful experience great place. This is my 4th vehicle and I was in and out in record time with a new vehicle. More

by jeffhegan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Kyle Jackson, Jessica Hermida, Isaiah Ross , Sean Hegan

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May 07, 2026

Smythe Volvo Cars responded

So glad you had a smooth visit and picked up your new Volvo XC60 Hybrid in record time. Congratulations on your fourth vehicle. We appreciate your continued trust in Volvo and look forward to assisting you again. Enjoy!

May 04, 2026

Dealership Rating
Employee Rating

We have owned three Volvos, all of which got serviced here. Over 20 years, we have overall received great customer service and auto care. Best Service Dept. of all we’ve ever used! More

by vinniedownunder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Tina Dewald, Regina Krauza, Mark Terry, Billy Shannon, Jessica Hermida, Patrick Mclaughlin, Justin Torain

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May 05, 2026

Smythe Volvo Cars responded

It means a lot to us that you’ve trusted our service department with three Volvos over the past 20 years. We’re pleased your Volvo C70 received reliable care, and we look forward to supporting you again. Enjoy!

April 29, 2026

Dealership Rating
Employee Rating

On time service. Appreciate the advice to consider for the car in the future. Work was impeccable completed. More

by Saab story
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry, Patrick Mclaughlin

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Apr 29, 2026

Smythe Volvo Cars responded

We’re pleased to hear your Volvo S60 Hybrid was serviced on schedule and that our team’s recommendations were helpful. It’s great the work was completed impeccably. We look forward to keeping your Volvo running smoothly. Enjoy!

April 23, 2026

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Employee Rating

They are exceptionally well prepared well planned, and well organize they know how to take care of customers More

by AMANDA.G.MACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Scott Jackson, Tina Dewald, Regina Krauza, Mark Terry, Billy Shannon, Jessica Hermida, Patrick Mclaughlin

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Apr 23, 2026

Smythe Volvo Cars responded

Delighted to hear our team provided a well-organized and customer-focused service experience. Thank you for trusting us with your Volvo. We look forward to taking care of your vehicle again. Enjoy!

April 08, 2026

Dealership Rating
Employee Rating

Mark Terry is by far the only reason I bought another Volvo. It is not only the service that he provides, but the personalization in which he gives all of his customers. When I leave my car with Mark, I More

by ASAUNDERS0929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Scott Jackson, Tina Dewald, Regina Krauza, Mark Terry, Billy Shannon, Jessica Hermida, Patrick Mclaughlin

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Apr 08, 2026

Smythe Volvo Cars responded

How fantastic that Mark’s personalized attention during service of your Volvo XC60 has earned your continued loyalty. We appreciate the confidence you place in Mark and our service team to care for your car. We look forward to supporting you and your XC60 for years to come. Enjoy!

February 07, 2026

Dealership Rating
Employee Rating

Complete focus on the customer’s needs. Service is never a headache and always done professionally. God bless! More

by MATTHEW.AVIGLIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Dewald, Regina Krauza, Patrick Mclaughlin , Patrick Mclaughlin

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Feb 07, 2026

Smythe Volvo Cars responded

Hearing that our team provided hassle-free service focused on your needs for your Volvo XC60 is wonderful. Thank you for your kind words and blessings.

January 31, 2026

Dealership Rating
Employee Rating

You will always get honest, clear communication from knowledgeable people who embody the epitome of professionalism. Can't say enough good things about Smythe Volvo, their service, and their people. More

by Peter Burgdorff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Tina Dewald, Regina Krauza, Mark Terry, Henry Zhu, Billy Shannon, Jessica Hermida, Patrick Mclaughlin

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Jan 31, 2026

Smythe Volvo Cars responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smythe Volvo Cars. Enjoy!

January 29, 2026

Dealership Rating
Employee Rating

The service department is thorough and timely. Great service from really great people . I appreciate their help! More

by TOM@STCOTTERINC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

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Jan 29, 2026

Smythe Volvo Cars responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smythe Volvo Cars. We look forward to having you as one of our valued customers for many more years to come! Enjoy!

January 16, 2026

Dealership Rating
Employee Rating

Everything Par Excellence, as usual. Response time is exemplary. Getting an appointment was smooth and extremely courteous. More

by Shahbaz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Tina Dewald, Alon Katende, Patrick Mclaughlin

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Jan 16, 2026

Smythe Volvo Cars responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smythe Volvo Cars, we look forward to having you as a valued customer for many years to come! Enjoy!

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