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Smythe Volvo - Service Center

Summit, NJ

4.9
1,241 Reviews

1,241 Reviews of Smythe Volvo - Service Center

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March 28, 2016

Great Experience! I took my car in to get the front brakes replaced, as well as get my headlights checked out. Tom Coward was extremely friendly, courteous and helpful. More

by everydayvolvo!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2016 -

Smythe Volvo responded

We are happy to hear of your experience! Smythe Volvo takes customer service and satisfaction very seriously. We know that when we can ensure your vehicle's safety, you can leave here a safe and happy customer. Thank you and we are glad Tom was of help!

March 27, 2016

Scheduled promptly, received updates, pick up as scheduled. The service I receive at Smythe Volvo in Summit is first rate. Service is provided in a timely fashion, estimates are provided before service and the More

by Moops
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis LaFever
Mar 28, 2016 -

Smythe Volvo responded

We are excited to hear that! A leader in customer satisfaction and service, Smythe Volvo takes pride in knowing that we are able to provide every customer with an experience like no other and we thank you for being a part of the Smythe Volvo family. #VolvoForLife

March 26, 2016

Great dealership and great Service Staff (kudos to Travis L) We bought our first Volvo just about 5 years ago, and the Service Dept. is outstanding. They truly treat you like family. The Volvo has about 70K mi More

by brcancio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug and Nick., Travis LaFever
Mar 28, 2016 -

Smythe Volvo responded

We are happy to hear of your experience! Smythe Volvo makes sure that we deliver an experience that is personal and informative without any hidden tricks or fees that put many people off. Our honest and courteous policy is what gives us the credentials as Dealer Rater dealer of the year 4 years running! Thank you and enjoy your Volvo for the next 70k miles onwards! #VolvoForLife

March 25, 2016

Preferred Volvo dealer from now on Great experience when I brought my car in for service. Travis explained every being done to my car simply so I could fully understand. Thanks to him, More

by orionsbelt3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis LaFever
Mar 28, 2016 -

Smythe Volvo responded

Fantastic! We are glad that your service experience has lived up to our name and we know that you will enjoy the same outstanding customer service and satisfaction for years to come! Thank You! #VolvoForLife

March 25, 2016

Great working with Travis LaFever! Travis has been an absolute pleasure to deal with! He's a kind, courteous and a consummate business professional. I will highly recommend Travis' cu More

by aschume
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis LaFever
Mar 28, 2016 -

Smythe Volvo responded

We are happy that Travis was able to go above and beyond! We emphasize the utmost kindness and courteousness when it comes to dealing with our customers and we hope to see you soon! #VolvoForLife

March 23, 2016

Maintenance Always a pleasure to bring my car in for service! The staff is always professional and wonderful to deal with! Always willing to contact us for any ot More

by wonka7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2016 -

Smythe Volvo responded

Super! Smythe Volvo takes pride in being one of the leading New Jersey dealerships in customer satisfaction and service and we are excited to hear that Doug made it all the more pleasurable!Thank You! #VolvoForLife

March 21, 2016

Great Service I would like to compliment Doug MacAdam. He is always attentive and ensures I get called back and am up to date with the status of my car. Most recent More

by MargheritaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2016 -

Smythe Volvo responded

As with all of our customers your satisfaction and safety is our top priority! We are happy that Doug was able to keep you well informed and satisfied as a customer, and that he went above and beyond to ensure that you are back in your car as safely and conveniently as possible. Thank you and we hope to see you soon! #VolvoForLife

March 18, 2016

Service I purchased my Volvo May 2016. The best car I have ever purchased in my 66 years. I love it and Smythe Volvo is a 5 star plus Dealer and Service ope More

by slyfargo89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers
Mar 22, 2016 -

Smythe Volvo responded

Thats fantastic to hear! We are delighted that Dennis was able to make your experience more enjoyable and ears your praise. We are happy that you are enjoying your Volvo and we know you will for years to come. Thank you! #VolvoForLife

March 09, 2016

Excellent Customer Service - Always! We have purchased 3 Volvos from Smythe Volvo in the last several years and we also have all maintenance and service done at Smythe. The Service Depar More

by Joyce L. Martinsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2016 -

Smythe Volvo responded

We are delighted to have you back! Our service department focuses on delivering an uncompromising and unmatched experience that ensures all of our customers are satisfied with their service. We are glad that our team has been able to deliver a consistently exceptional experience and go the extra mile to ensure that you are on the road safely and securely. Thank you and congratulations on Volvo number 3! #VolvoForLife

March 01, 2016

Great Experience Dennis Jeffers was such a great help when I walked into Volvo. Very helpful and descriptive from beginning to end. When coming back for my next servic More

by Volvo4ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers
Mar 03, 2016 -

Smythe Volvo responded

We are happy that Dennis was able to exceed your expectations and we are excited to have you back soon! Thank You! #VolvoForLife

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