1,241 Reviews of Smythe Volvo - Service Center
Great Experience! I took my car in to get the front brakes replaced, as well as get my headlights checked out. Tom Coward was extremely friendly, courteous and helpful. I took my car in to get the front brakes replaced, as well as get my headlights checked out. Tom Coward was extremely friendly, courteous and helpful. I couldn't ask for better service! Thank you Tom! More
Scheduled promptly, received updates, pick up as scheduled. The service I receive at Smythe Volvo in Summit is first rate. Service is provided in a timely fashion, estimates are provided before service and the The service I receive at Smythe Volvo in Summit is first rate. Service is provided in a timely fashion, estimates are provided before service and the charges are close to the estimates. Travis in the Service Department is top notch: reliable, pleasant and professional. More
Great dealership and great Service Staff (kudos to Travis L) We bought our first Volvo just about 5 years ago, and the Service Dept. is outstanding. They truly treat you like family. The Volvo has about 70K mi We bought our first Volvo just about 5 years ago, and the Service Dept. is outstanding. They truly treat you like family. The Volvo has about 70K miles and is doing well. Today, I went in for an oil change, and had Travis Lefever be the point of contact. He is professional, knowledgeable (and if he happens NOT to know, he will find out, instead of trying to "puff" like other people do outside Smythe). I have never felt that I have been pressured to do a service; again, they treat you with the utmost courtesy and respect here. The team (behind the desk, to the car technicians, even the gentlemen that drive you to your nearest location in town) are good people. Hats off as well to Doug and Nick in the Service Dept. (they have taken care of me in the past, also with extraordinary care). Hands down, I recommend this dealership, even if you have to drive further to get here for routine maintenance. More
Preferred Volvo dealer from now on Great experience when I brought my car in for service. Travis explained every being done to my car simply so I could fully understand. Thanks to him, Great experience when I brought my car in for service. Travis explained every being done to my car simply so I could fully understand. Thanks to him, this will be my preferred dealer from now on. More
Great working with Travis LaFever! Travis has been an absolute pleasure to deal with! He's a kind, courteous and a consummate business professional. I will highly recommend Travis' cu Travis has been an absolute pleasure to deal with! He's a kind, courteous and a consummate business professional. I will highly recommend Travis' customer service experience and expertise to my friends and family. More
Maintenance Always a pleasure to bring my car in for service! The staff is always professional and wonderful to deal with! Always willing to contact us for any ot Always a pleasure to bring my car in for service! The staff is always professional and wonderful to deal with! Always willing to contact us for any other concerns! Thank you! More
Great Service I would like to compliment Doug MacAdam. He is always attentive and ensures I get called back and am up to date with the status of my car. Most recent I would like to compliment Doug MacAdam. He is always attentive and ensures I get called back and am up to date with the status of my car. Most recently, I was running a little late and Doug waited for me to pick up my car even though everyone else had left. This meant alot to me as it avoided an additional trip the next day. He makes it personal. He always listens and makes me feel important. I come to this facility because of Doug. This is an excellent employee. More
Service I purchased my Volvo May 2016. The best car I have ever purchased in my 66 years. I love it and Smythe Volvo is a 5 star plus Dealer and Service ope I purchased my Volvo May 2016. The best car I have ever purchased in my 66 years. I love it and Smythe Volvo is a 5 star plus Dealer and Service operation. Just completed my 20,000 service maintenance and I want to commend the Service Advisor, Dennis Jeffers. He is so knowledgeable and Smythe Volvo is very lucky to have such a nice young man working for them. More
Excellent Customer Service - Always! We have purchased 3 Volvos from Smythe Volvo in the last several years and we also have all maintenance and service done at Smythe. The Service Depar We have purchased 3 Volvos from Smythe Volvo in the last several years and we also have all maintenance and service done at Smythe. The Service Department has consistent, excellent customer service and that is because of the wonderful team that Smythe employs. Doug MacAdams, Tom Coward, Nick Pavano and Tony Plesh are some of the most experienced and reliable Service Advisors. We count on them to insure that our periodic maintenance checks are thorough and complete; and when we drive away we are confident that the job was done right! The Service Advisors and Mechanics take driving a safe and properly operating vehicle seriously and we very much appreciate their excellent customer care! Thank you Doug and the Smythe Volvo Service Department! More
Great Experience Dennis Jeffers was such a great help when I walked into Volvo. Very helpful and descriptive from beginning to end. When coming back for my next servic Dennis Jeffers was such a great help when I walked into Volvo. Very helpful and descriptive from beginning to end. When coming back for my next service, he is the writer I will be going to from now on. Thank you so much. More