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Smythe Volvo - Service Center

Summit, NJ

4.9
1,241 Reviews

1,241 Reviews of Smythe Volvo - Service Center

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February 05, 2016

Excellent customer service Doug and Tom were very helpful with my service needs , very knowledgeable and friendly staff at this dealership keep up the great work ... Thank you More

by Cars1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2016 -

Smythe Volvo responded

Great to hear! Smythe Volvo prides itself in being one of the leading NJ dealerships in customer satisfaction and service and we are glad that your experience with us has lived up to our reputation! Thank You!

February 04, 2016

Pleasant Experience I came to get a valet key made and Tom Coward took good care of me, they also look my car over and I found that it was in good shape with only two thi More

by Muslimah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2016 -

Smythe Volvo responded

We are happy that Tom was able to help! Smythe Volvo prides itself in being one of the leading NJ dealerships in customer satisfaction and service and we are glad that your experience with Tom has lived up to our rigorous standards! Thank You!

February 03, 2016

Excellent service A loaner car was ready as promised for me at drop off, and my car was ready (and washed) at the time I asked for. Everyone I dealt with was courteous More

by Love my Volvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2016 -

Smythe Volvo responded

We are happy to hear that! Smythe Volvo prides itself in being one of the leading NJ dealerships in customer satisfaction and service and we are glad that your experience with us has lived up to our reputation! Thank You!

January 30, 2016

Routine Service, No surprises or headaches Our car is a few years old now, and it's nice to still have routine maintenace performed without having to deal with surprises. Everyone at Smythe is More

by s_wdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 04, 2016 -

Smythe Volvo responded

Happy to hear! At Smythe Volvo we try to go above and beyond to deliver top notch customer satisfaction. We are happy to go the extra mile time and time again and we cant wait too have you back at Smythe Volvo soon! Thank You! #VolvoForLife

January 30, 2016

Went in feeling upset, left happy Went in feeling frustrated about the possible repairs on my car. When I entered dealership it seemed rather busy so I figured it would be a wait. Mr. More

by Mike83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Plesh
Feb 04, 2016 -

Smythe Volvo responded

We are glad to have gotten your XC60 back on the road again! We know that having unexpected issues can be worrying and at Smythe Volvo we work are hardest to make sure that you can get back on the road as timely and safely as possible! Thank You! #VolvoForLife

January 29, 2016

Above Expectations I recently brought my car in for routine service. Travis in the service department took great care of me. He made sure to thoroughly explain what was More

by harlesburg37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis LaFever
Feb 04, 2016 -

Smythe Volvo responded

Great to hear! Smythe Volvo prides itself in being one of the leading NJ dealerships in customer satisfaction and service and we are glad that your experience with us has lived up to our reputation! Thank You!

January 28, 2016

Timely service I took my Volvo in for service and I was taken care of by Travis. He was very pleasant and answered all questions that I had. The service on my car wa More

by Jets80
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Travis LaFever
Jan 28, 2016 -

Smythe Volvo responded

We are happy that our service department was able to get you back on the road safety and in a timely fashion. We are also delighted to hear that Travis was pleasant and that your overall experience was good. Thank You!

January 21, 2016

Good and convenient Their new drive up to the service counter facility is very convenient. They always provide prompt and courteous service for our leased cars. I also More

by GoVolvoXC60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis LaFever
Jan 21, 2016 -

Smythe Volvo responded

We are glad that Travis was able to make you service pleasant! Our service department is dedicated to making your service experience friendly and convenient. Thank You.

January 18, 2016

Emergency repairs no problem This visit was an emergency repair and my car was towed in. Not only was the service department able to accommodate me but they did so cheerfully, ef More

by Joni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2016 -

Smythe Volvo responded

Smythe Volvo is here for you and your safety! We are glad that we got your Volvo back on the road again as your safety and satisfaction is of utmost importance. Thank you for being a loyal member of the Smythe Volvo family for 17 years and we hope to see you back for all of your Volvo needs 17 years on! Thank You. #VolvoForLife

January 17, 2016

Routine maintenance My car was due for regular maintenance so I scheduled an appointment to bring it in. They performed the service while I waited in their modern and com More

by Volvomomma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2016 -

Smythe Volvo responded

Great to hear! Our staff and dealership work around you to deliver a comfortable and courteous experience! We are glad to have another satisfied member of the Smythe Volvo family. Thank You.

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