1,241 Reviews of Smythe Volvo - Service Center
Excellent customer service Doug and Tom were very helpful with my service needs , very knowledgeable and friendly staff at this dealership keep up the great work ... Thank you Doug and Tom were very helpful with my service needs , very knowledgeable and friendly staff at this dealership keep up the great work ... Thank you More
Pleasant Experience I came to get a valet key made and Tom Coward took good care of me, they also look my car over and I found that it was in good shape with only two thi I came to get a valet key made and Tom Coward took good care of me, they also look my car over and I found that it was in good shape with only two things that needed to be addressed. Thanks Tom. More
Excellent service A loaner car was ready as promised for me at drop off, and my car was ready (and washed) at the time I asked for. Everyone I dealt with was courteous A loaner car was ready as promised for me at drop off, and my car was ready (and washed) at the time I asked for. Everyone I dealt with was courteous and friendly. More
Routine Service, No surprises or headaches Our car is a few years old now, and it's nice to still have routine maintenace performed without having to deal with surprises. Everyone at Smythe is Our car is a few years old now, and it's nice to still have routine maintenace performed without having to deal with surprises. Everyone at Smythe is pleasant and courteous. They go the extra mile to make sure the headache free miles keep on rolling. More
Went in feeling upset, left happy Went in feeling frustrated about the possible repairs on my car. When I entered dealership it seemed rather busy so I figured it would be a wait. Mr. Went in feeling frustrated about the possible repairs on my car. When I entered dealership it seemed rather busy so I figured it would be a wait. Mr. Plesh seemed to notice me right away and assisted as soon as possible. He fully explained everything in detail about what needed to be done. Not only did he make me feel better about having to service my xc60, but he made me feel like a valued customer by following up with me. More
Above Expectations I recently brought my car in for routine service. Travis in the service department took great care of me. He made sure to thoroughly explain what was I recently brought my car in for routine service. Travis in the service department took great care of me. He made sure to thoroughly explain what was being done to my car. Everything was completed on time and to my satisfaction. More
Timely service I took my Volvo in for service and I was taken care of by Travis. He was very pleasant and answered all questions that I had. The service on my car wa I took my Volvo in for service and I was taken care of by Travis. He was very pleasant and answered all questions that I had. The service on my car was completed in a very timely manner More
Good and convenient Their new drive up to the service counter facility is very convenient. They always provide prompt and courteous service for our leased cars. I also Their new drive up to the service counter facility is very convenient. They always provide prompt and courteous service for our leased cars. I also got a car wash for free on a recent service written by Travis LaFever, a very pleasant young man. More
Emergency repairs no problem This visit was an emergency repair and my car was towed in. Not only was the service department able to accommodate me but they did so cheerfully, ef This visit was an emergency repair and my car was towed in. Not only was the service department able to accommodate me but they did so cheerfully, efficiently, and professionally. The repair was simple and I was able to pick my car up the same day. I have been buying and servicing from Smythe since 1999 and have always been treated with respect. I admire how the advisors are able to make me feel as though I am their only customer for that day, even when it is very crowded. More
Routine maintenance My car was due for regular maintenance so I scheduled an appointment to bring it in. They performed the service while I waited in their modern and com My car was due for regular maintenance so I scheduled an appointment to bring it in. They performed the service while I waited in their modern and comfortable customer lounge. The staff was courteous and knowledgable, and the work was performed promptly including a car wash. Who could ask for more? More