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Smythe Volvo - Service Center

Summit, NJ

4.9
1,247 Reviews

1,247 Reviews of Smythe Volvo - Service Center

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December 14, 2015

Scheduled maintenance Always a great experience when dealing with Doug MacAdam. He takes his time with my questions. Always goes above and beyond to keep me informed of the More

by MargheritaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 14, 2015 -

Smythe Volvo responded

It great that Doug was able to make your service experience satisfactory! Our whole team works hard to go the extra mile and deliver an experience like no other dealership, thank you for your review and we hope to see you back at Smythe for all of your Volvo needs.

December 09, 2015

STUCK AT SHORT HILLS MALL I was Christmas's shopping at the short hills mall and my Volvo got stuck with a flat tire I called the 800 number and they towed me to Smythe Volvo More

by 05tacoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Allen Prince, Tony Plesh, Nick Pavano, Travis LaFever, Dennis Jeffers
Dec 10, 2015 -

Smythe Volvo responded

We are happy to have gotten your family and your Volvo back on the road safely. We work tirelessly (no pun intended) to ensure that your Volvo is roadworthy and as safe as possible, while our staff provides you with all of the information that you need. Thank you and we are excited to have another happy member of the Smythe Volvo family! #VolvoForLife

December 09, 2015

I needed a new fan in my volvo xc 90. I have a 2008 volvo xc90 which I love. My fan went on the volvo so Nick Pavano took care of what needed to be fixed. I have to been to Smythe volvo a More

by shegel3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
Dec 10, 2015 -

Smythe Volvo responded

We are glad to have gotten your XC90 back on the road! Our service department aims to give the best quality work while giving you the best experience possible and we are glad to have delivered. Thank You!

December 04, 2015

Always a pleasure We will always own two volvos because of smythe volvo and the wonderful service we have always received. We have always purchased volvos first for saf More

by Tully
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Plesh, Nick Pavano
Dec 07, 2015 -

Smythe Volvo responded

We are happy to see you on to your sixth Volvo! We appreciate your loyalty and we hope to see you back at Smythe Volvo for all of your Volvo needs! Thank You!

December 03, 2015

Great service Took my car in for service. Great team in regards to scheduling and provided a clean loaner. Very friendly had my car done on time and polished it to More

by Cpearson74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
Dec 07, 2015 -

Smythe Volvo responded

We are glad that your experience went well! Our detailing team hand washes each vehicle and ensures that they come out looking showroom fresh! Thank You!

December 02, 2015

Great Service I always great treated courtesy and tremendous follow up. Nick follows through and provides outstanding customer service. It is pleasure to deal with More

by AL A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
Dec 02, 2015 -

Smythe Volvo responded

We are glad to have you as a Smythe Volvo customer! Our service department is there for you when you need it, in your case an emergency. Safety is our number one goal and we work hard to integrate that with exceptional customer service. Thank You!

December 01, 2015

Fantastic service, great advice. Doug helped me arrange a mini-overhaul of my 2006 Volvo XC90. I had bought the car used, and while it was in great cosmetic and mechanical condition, More

by ljfry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 01, 2015 -

Smythe Volvo responded

We are thrilled to hear about how your XC90 turned out! Of course we love to help get Volvos back to their former glory and we are glad that Dough was able to make the process more manageable. We know your XC90 will be a joy for years to come, Thank You! #SaveAVolvoNJ

November 22, 2015

Best service anywhere We just had a major repair on our 1997 Volvo 850T. It is a wonderful car because of the fantastic service we receive at Smythe Volvo. We are always More

by ddtoot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 24, 2015 -

Smythe Volvo responded

17 years+ and your still loving your Volvo, that's what we like to hear! We are also happy that you had an excellent experience with our service department. We work hard to deliver an experience that exceeds expectations while creating an atmosphere that makes you feel like a part of the Smythe Volvo family. Thank You! #VolvoForLife

November 18, 2015

30,000 2013 review The service was done one year after the previous one. The service is excellent because I have had NO PROBLEM with the car since I bought it. It is do More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 18, 2015 -

Smythe Volvo responded

We are happy to hear that your Volvo has been trouble free! We hope to see you at Smythe soon and it probably won't be for any unexpected repairs! Thank You!

November 06, 2015

Always best Doing business with this dealer for 30 years and always totally pleased with both sales and service , the new facility is first class and convenient More

by Throberts2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Plesh, Chris Henriksen, Nick Pavano
Nov 17, 2015 -

Smythe Volvo responded

30 Years is quite a long time! We congratulate you on achieving that! We are also happy to hear that you had a good experience with us. Thank you!

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