1,247 Reviews of Smythe Volvo - Service Center
Scheduled maintenance Always a great experience when dealing with Doug MacAdam. He takes his time with my questions. Always goes above and beyond to keep me informed of the Always a great experience when dealing with Doug MacAdam. He takes his time with my questions. Always goes above and beyond to keep me informed of the status of my car. He nice and never makes you feel rushed. He is knowledgable and just a pleasure to deal with. This employee is an asset. More
STUCK AT SHORT HILLS MALL I was Christmas's shopping at the short hills mall and my Volvo got stuck with a flat tire I called the 800 number and they towed me to Smythe Volvo I was Christmas's shopping at the short hills mall and my Volvo got stuck with a flat tire I called the 800 number and they towed me to Smythe Volvo around the Conner it was late afternoon when I arrived ,I was meet by the service manager Allen who assured me they will get a new tire on my car and get me and my little ones home safe the staff was great nick, tony Dennis and Tom, Doug they made sure a service person stayed to replace my tire something my dealer said they could not do for me, you now have a customer for life I LOVE THIS PLACE. More
I needed a new fan in my volvo xc 90. I have a 2008 volvo xc90 which I love. My fan went on the volvo so Nick Pavano took care of what needed to be fixed. I have to been to Smythe volvo a I have a 2008 volvo xc90 which I love. My fan went on the volvo so Nick Pavano took care of what needed to be fixed. I have to been to Smythe volvo a couple times for other repairs and it always has been a pleasant experience. Thanks again Nick for all your help. More
Always a pleasure We will always own two volvos because of smythe volvo and the wonderful service we have always received. We have always purchased volvos first for saf We will always own two volvos because of smythe volvo and the wonderful service we have always received. We have always purchased volvos first for safety and performance, and second for the excellent service we have received from smythe. We are on our sixth volvo and plan on purchasing more in the future. More
Great service Took my car in for service. Great team in regards to scheduling and provided a clean loaner. Very friendly had my car done on time and polished it to Took my car in for service. Great team in regards to scheduling and provided a clean loaner. Very friendly had my car done on time and polished it to a show room shine. Would recommend them highly. More
Great Service I always great treated courtesy and tremendous follow up. Nick follows through and provides outstanding customer service. It is pleasure to deal with I always great treated courtesy and tremendous follow up. Nick follows through and provides outstanding customer service. It is pleasure to deal with Nick & Smythe's team. I have bought Volvo's at a competitor for many years while living in a my old neighborhood. I would go back there for service. I had an emergency and was taken to Smythe. Nick was the first service professional I dealt with. He won me over as a Smythe customer. Everyone else is also fantastic. I appreciate outstanding service as that is my profession. I get it here. Thank you Nick. More
Fantastic service, great advice. Doug helped me arrange a mini-overhaul of my 2006 Volvo XC90. I had bought the car used, and while it was in great cosmetic and mechanical condition, Doug helped me arrange a mini-overhaul of my 2006 Volvo XC90. I had bought the car used, and while it was in great cosmetic and mechanical condition, some of the wearables weren't well looked after and it had been a long time since a "full" service including deep down diagnostics. I wanted the car to be running at its best for winter and the years to come. Obviously, this wasn't going to be a cheap process but Doug was fantastic in advising me what was necessary and what was a 'want' as opposed to a 'need'. He kept in contact with me throughout the whole process. including dealing with a useless warranty company, and made sure I was happy with the work every step of the way. His knowledge is incredible. I look forward to going back to Smythe for a new car in the future and working with Doug again. How every service experience should be. More
Best service anywhere We just had a major repair on our 1997 Volvo 850T. It is a wonderful car because of the fantastic service we receive at Smythe Volvo. We are always We just had a major repair on our 1997 Volvo 850T. It is a wonderful car because of the fantastic service we receive at Smythe Volvo. We are always treated so nicely and quickly. We dealt with Doug MacAdam who was extremely helpful and wonderful to work with. As usual, Smythe gave us a loaner car which is very convenient. It was a beautiful brand new XC70 I can't say enough about the excellent service we always receive and the friendly and efficient people we deal with at Smythe! More
30,000 2013 review The service was done one year after the previous one. The service is excellent because I have had NO PROBLEM with the car since I bought it. It is do The service was done one year after the previous one. The service is excellent because I have had NO PROBLEM with the car since I bought it. It is done at the time fixed and it is done in a short time. More
Always best Doing business with this dealer for 30 years and always totally pleased with both sales and service , the new facility is first class and convenient Doing business with this dealer for 30 years and always totally pleased with both sales and service , the new facility is first class and convenient More