1,247 Reviews of Smythe Volvo - Service Center
my service experience I had to bring my volvo in for an oll change. I was greeted by Nick in service. He couldn't have been nicer. He was very well spoken, knowledgeable o I had to bring my volvo in for an oll change. I was greeted by Nick in service. He couldn't have been nicer. He was very well spoken, knowledgeable of the product, and very professional. This was my first service here, and they now have a steady customer thanks to Nick. You can not go wrong by bringing your car here. More
Smythe Volvo Service I recently needed to have a battery replaced in my 2004 'Volvo S60. As always I received excellent customer service from the Smythe Volvo Service Depa I recently needed to have a battery replaced in my 2004 'Volvo S60. As always I received excellent customer service from the Smythe Volvo Service Department. Nick Pavano did an excellent job having my car serviced for this issue. He was professional and courteous. My battery was replaced in less than 60 minutes. I no longer live in Summit, but continue to go back to Smythe Volvo because of their excellent customer service. More
overheating repair great dealer to service your Volvo. I have taken my 850 to Smythe multiple times in the 15 + years of ownership and always had a great experience. M great dealer to service your Volvo. I have taken my 850 to Smythe multiple times in the 15 + years of ownership and always had a great experience. My car is always fixed on the first time in, never a return for the same issue... my last visit to correct an overheating problem. I was working with Nick and he took great care in making sure I was pleased. Nick had every issue tested. When I picked up my car it was spotless plus my radio now works . all I can say ...GREAT JOB ! More
52,000 mile I could not have been more satisfied with the service provided. Tom was very thorough and clearly interested in providing help and information. Extr I could not have been more satisfied with the service provided. Tom was very thorough and clearly interested in providing help and information. Extremely satisfied! More
Smythe Volvo renewed my love for the company. Ever since I was a kid I loved Volvo and unsurprisingly when it came time to buy my first car it was a shiny blue Volvo S40. Unfortunately, multiple c Ever since I was a kid I loved Volvo and unsurprisingly when it came time to buy my first car it was a shiny blue Volvo S40. Unfortunately, multiple cars later the horrific customer service at Prestige Volvo made me swear I'd never Buy a Volvo again after my C30. What I did not expect, was having that opinion completely change due to the extraordinary customer service at your Smythe Volvo location. Working in retail management, I understand the importance of great customer service-Dennis Jeffers and Nick Pavano did exactly that. From the moment I drove in I felt welcome and confident that my car was in great hands. They handled everything professionally and went the extra mile to ensure my satisfaction. They are both a great asset to your company and I look forward to coming to Smythe Volvo for years to come. More
wisdom comes from experience There's no better teacher than experience. Doug asks great questions to hone in on the issue so my money is being spent wisely to fix problems, not e There's no better teacher than experience. Doug asks great questions to hone in on the issue so my money is being spent wisely to fix problems, not excessive investigation on my dime. His wisdom adds value to my service. As long as Smythe provides me employees like Doug w/ experience & wisdom, I'll keep coming back. More
Worth the trip I live near Princeton and there are two dealerships that are closer to me than Smythe. But since I had such a good experience with the sales staff at I live near Princeton and there are two dealerships that are closer to me than Smythe. But since I had such a good experience with the sales staff at Smythe I decided to make the 45 minute drive for service. I was assigned Nick Pavano as my Service Advisor. Nick was amazing! He explained everything carefully and stayed in touch with me throughout the process so I always knew what was going on. He took extra steps to make sure that the whole experience was as minimally disruptive as it could be. He even noticed that I had golf clubs with me and made sure to give me a loaner that would accommodate them. I didn't have to ask, he just took care of me. These steps are why I will always make the extra drive to get my car serviced at Smythe. And while I am sure that the entire service staff is excellent, I will request Nick again and again. More
great service Experience was great. They were prompt., accessed the situation well and the first time, Account person was friendly and kept us up to date. Car was Experience was great. They were prompt., accessed the situation well and the first time, Account person was friendly and kept us up to date. Car was finished as they promised. More
back on the road I had a complete engine failure on the Garden State Parkway on my Volvo 850. I got towed to Smythe. They did the diagnosis, had the parts, and had me I had a complete engine failure on the Garden State Parkway on my Volvo 850. I got towed to Smythe. They did the diagnosis, had the parts, and had me back on the road in only a few hours. I was very pleased with the quick, efficient service. More
Always very satisfied with Smythe service I have been going to Smythe Volvo to service my cars since 94. I have complete faith with their honest assessment and solutions. Availability has alwa I have been going to Smythe Volvo to service my cars since 94. I have complete faith with their honest assessment and solutions. Availability has always been good, completion of service always as promised. Smythe service plays a big part in my decision to continue buying Volvo. More