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Smythe Volvo - Service Center

Summit, NJ

4.9
1,242 Reviews

1,242 Reviews of Smythe Volvo - Service Center

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October 12, 2015

wisdom comes from experience There's no better teacher than experience. Doug asks great questions to hone in on the issue so my money is being spent wisely to fix problems, not e More

by volvorob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 12, 2015 -

Smythe Volvo responded

Volvorob, With every customer that walks in through our service area, we want to make sure that they know fully what is going on. It is your car after all, and knowing the car and what is wrong with it and how it can be fixed as efficently and cost effective as possible, is what makes you an amazing volvo owner and makes us a dealership that cares about you. We are very happy your visit here was a great one. We can't wait to see you again. #DriveSafely

October 05, 2015

Worth the trip I live near Princeton and there are two dealerships that are closer to me than Smythe. But since I had such a good experience with the sales staff at More

by JudyTony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
Oct 06, 2015 -

Smythe Volvo responded

We take care of customers like family at Smythe Volvo, making sure every customer has the best experience possible. We want the service department to be like your pit lane, minimally disruptive, quick but most importantly, safe! Taking pride in safety and customer satisfaction we are glad that we could deliver a great experience to you! Thank You! #VolvoForLife

October 02, 2015

Always very satisfied with Smythe service I have been going to Smythe Volvo to service my cars since 94. I have complete faith with their honest assessment and solutions. Availability has alwa More

by mike clarke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
Oct 06, 2015 -

Smythe Volvo responded

Yay! another customer that has been with Smythe for over 20 Years! We thank you and all of our customers, old friends and first timers, for choosing Smythe Volvo! We try to provide the best experience possible that keeps customers coming year after year! Thank You for being loyal to us! #VolvoForLife

October 02, 2015

back on the road I had a complete engine failure on the Garden State Parkway on my Volvo 850. I got towed to Smythe. They did the diagnosis, had the parts, and had me More

by Volvoguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers
Oct 06, 2015 -

Smythe Volvo responded

We are glad that Smythe was able to come to the rescue! We make sure all of our customers come through our service department painlessly and are gotten back on the road as soon as safely possible! Enjoy your 850 and we are glad tat you are back on the road!

October 02, 2015

great service Experience was great. They were prompt., accessed the situation well and the first time, Account person was friendly and kept us up to date. Car was More

by volvo2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
Oct 06, 2015 -

Smythe Volvo responded

Thank You! We try to make our service process as simple and timely as possible with safety in mind so that you can get back to enjoying your Volvo!

October 01, 2015

I will only buy Volvos so I can go to Smythe dealership. I've been contemplating a new car and was thinking of another brand. However, I recently needed my Volvo to be repaired by Smythe. It dawned on me More

by volvo mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Plesh
Oct 01, 2015 -

Smythe Volvo responded

Wow! To be the reason that you stuck with the Volvo brand is quite the complement. We always love to hear that customers drive miles away just to come here because thats when we know we are doing our job right! Thank you so much and we look forward to helping you will all of your Volvo needs in the future! #VolvoForLife

September 09, 2015

Excellent service, very accommodating Nick Pavano provided excellent service as always. He was helpful and accommodating during the 30,000 mile service of my Volvo. I would recommend him a More

by louie928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
Sep 11, 2015 -

Smythe Volvo responded

Thank You! We are glad to have another satisfied customer! We work our best to make sure your experience is satisfactory, safe, and beyond anything else!

September 08, 2015

"Efficiency with a personal touch!" Once again, we would like to thank the Smythe Volvo Service Department for the timely, efficient, and professional care rendered to our vehicles. Our More

by Paul-Valeria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Plesh, Nick Pavano, Travis LaFever
Sep 11, 2015 -

Smythe Volvo responded

Thank You Valeria and Paul! This week seems to be the week for loyal customers because now we have another customer that has hit a big milestone, almost 15 years! Thank you for making the right choice of car and dealership for all of these years. Thank you! #VolvoForLife

September 07, 2015

excellent service as always! Nick Pavano continues to provide me with fantastic customer service. he is knowledgeable, reliable, informative and a pleasure to work with.....all o More

by wrk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
Sep 11, 2015 -

Smythe Volvo responded

Thank you! we are sure that Nick is overjoyed to be reading this! We work hard to deliver the best experience possible!

September 07, 2015

Extra effort is the norm The service department at Smythe is always in top form. My recent experience with Nick was a good example. They squeezed me in on a holiday weekend an More

by jmnel1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
Sep 11, 2015 -

Smythe Volvo responded

Great to hear! We go out of our way to make sure that we are able to accommodate to the customers needs so we are glad that we could "save the day!"

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