1,242 Reviews of Smythe Volvo - Service Center
wisdom comes from experience There's no better teacher than experience. Doug asks great questions to hone in on the issue so my money is being spent wisely to fix problems, not e There's no better teacher than experience. Doug asks great questions to hone in on the issue so my money is being spent wisely to fix problems, not excessive investigation on my dime. His wisdom adds value to my service. As long as Smythe provides me employees like Doug w/ experience & wisdom, I'll keep coming back. More
Worth the trip I live near Princeton and there are two dealerships that are closer to me than Smythe. But since I had such a good experience with the sales staff at I live near Princeton and there are two dealerships that are closer to me than Smythe. But since I had such a good experience with the sales staff at Smythe I decided to make the 45 minute drive for service. I was assigned Nick Pavano as my Service Advisor. Nick was amazing! He explained everything carefully and stayed in touch with me throughout the process so I always knew what was going on. He took extra steps to make sure that the whole experience was as minimally disruptive as it could be. He even noticed that I had golf clubs with me and made sure to give me a loaner that would accommodate them. I didn't have to ask, he just took care of me. These steps are why I will always make the extra drive to get my car serviced at Smythe. And while I am sure that the entire service staff is excellent, I will request Nick again and again. More
Always very satisfied with Smythe service I have been going to Smythe Volvo to service my cars since 94. I have complete faith with their honest assessment and solutions. Availability has alwa I have been going to Smythe Volvo to service my cars since 94. I have complete faith with their honest assessment and solutions. Availability has always been good, completion of service always as promised. Smythe service plays a big part in my decision to continue buying Volvo. More
back on the road I had a complete engine failure on the Garden State Parkway on my Volvo 850. I got towed to Smythe. They did the diagnosis, had the parts, and had me I had a complete engine failure on the Garden State Parkway on my Volvo 850. I got towed to Smythe. They did the diagnosis, had the parts, and had me back on the road in only a few hours. I was very pleased with the quick, efficient service. More
great service Experience was great. They were prompt., accessed the situation well and the first time, Account person was friendly and kept us up to date. Car was Experience was great. They were prompt., accessed the situation well and the first time, Account person was friendly and kept us up to date. Car was finished as they promised. More
I will only buy Volvos so I can go to Smythe dealership. I've been contemplating a new car and was thinking of another brand. However, I recently needed my Volvo to be repaired by Smythe. It dawned on me I've been contemplating a new car and was thinking of another brand. However, I recently needed my Volvo to be repaired by Smythe. It dawned on me I would never be serviced by Doug, Tom and the Smythe staff if I chose to drive a different car. So I'm going back to Smythe for my next car. Another Smythe Volvo. At my last visit at Smythe, Doug(one of my favorites) helped me check in for repair. He was courteous, kind and even gave me a warning to look both ways before I cross the street with my kids! It's very stressful when my car needs help because I'm not familiar with automotive. At times, being a woman, we can be taken advantage of with certain things. This never crosses my mind when I'm at Smythe. I've been with them for many many years and know they are trust worthy. Hands down the best service and place to buy a Volvo. Did I mention I moved miles away and still go to Smythe? They are that good. More
Excellent service, very accommodating Nick Pavano provided excellent service as always. He was helpful and accommodating during the 30,000 mile service of my Volvo. I would recommend him a Nick Pavano provided excellent service as always. He was helpful and accommodating during the 30,000 mile service of my Volvo. I would recommend him and Smythe Volvo for sales and service. More
"Efficiency with a personal touch!" Once again, we would like to thank the Smythe Volvo Service Department for the timely, efficient, and professional care rendered to our vehicles. Our Once again, we would like to thank the Smythe Volvo Service Department for the timely, efficient, and professional care rendered to our vehicles. Our last visit was on 7/20/15 with out S60. We would not think of going anywhere else. You have been our service center of choice , exclusively, for the past 14 years...and Nick, your caring and personal attention is always very comforting and welcomed. Sincerely, Valeria and Paul More
excellent service as always! Nick Pavano continues to provide me with fantastic customer service. he is knowledgeable, reliable, informative and a pleasure to work with.....all o Nick Pavano continues to provide me with fantastic customer service. he is knowledgeable, reliable, informative and a pleasure to work with.....all of the time!!! More
Extra effort is the norm The service department at Smythe is always in top form. My recent experience with Nick was a good example. They squeezed me in on a holiday weekend an The service department at Smythe is always in top form. My recent experience with Nick was a good example. They squeezed me in on a holiday weekend and pretty much saved the day so that i could get on the road in good shape. More