Soerens Ford
Brookfield, WI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Picked up and dropped off, great service. Kept me well informed, couldn't ask for anything more. Kept me well informed, couldn't ask for anything more. More
Spencer was very easy to deal with and informative Spencer replied promptly and had answers for all my questions Spencer replied promptly and had answers for all my questions More
Unable to fix problem so they stopped responding. They had my vehicle for several weeks and when we pushed to get repair done they said come pickup your vehicle. No one returns calls or follows thru They had my vehicle for several weeks and when we pushed to get repair done they said come pickup your vehicle. No one returns calls or follows thru on promises. Service Manager won't return calls after repeated attempts to reach him. Service advisor keep voicemail full so they don't have to accept new messages. I have even called Ford Motor Co. to log complaints not much help or follow through More
Unable to fix problem so they stopped responding. They had my vehicle for several weeks and when we pushed to get repair done they said come pickup your vehicle. No one returns calls or follows thru They had my vehicle for several weeks and when we pushed to get repair done they said come pickup your vehicle. No one returns calls or follows thru on promises. Service Manager won't return calls after repeated attempts to reach him. Service advisor keep voicemail full so they don't have to accept new messages. I have even called Ford Motor Co. to log complaints not much help or follow through More
Went in for a recall / fuel injection. I made the appt to have the injectors installed. Wasted my morning because 10 min after checking in I was told injections are still not available and I made the appt to have the injectors installed. Wasted my morning because 10 min after checking in I was told injections are still not available and the interim software update was done over the air. So.... there was absolutely no reason for me to come in More
I would like to see the tech use the quarter panels covers to prevent scratches covers to prevent scratches More




