Somersworth Nissan

Mat was great helped get me into a new vehicle quickly, efficiently, and within my budget! Great experience at this dealership efficiently, and within my budget! Great experience at this dealership More

This is my third vehicle purchased at Somersworth Nissan. My salesperson, Matt, made the process seamless. He understood exactly what I was looking for, and worked with me to ensure they I had a pleasant e My salesperson, Matt, made the process seamless. He understood exactly what I was looking for, and worked with me to ensure they I had a pleasant experience. I drove away same day in my new car! More

We’ve bought 3 cars from here in the last 5 years and they have been nothing but great at helping us obtain a car with a fair price. Kyle our sales guy this time was fantastic and we got a great deal on they have been nothing but great at helping us obtain a car with a fair price. Kyle our sales guy this time was fantastic and we got a great deal on what we were looking for and Molly who helped with all that paperwork made it very simple and easy to understand. Not only have I bought 3 cars from here I take my work vehicle here for service and the amount of help I get with that is also amazing. I feel like a friend here not just a customer. I’m sure I’ll be back for another car sometime soon. More

🚨 BUYER BEWARE: SOMERSWORTH NISSAN 🚨 I don’t usually post things like this, but people deserve to know what kind of service they’re getting before buying a car. Just WEEKS after buying a used vehicle post things like this, but people deserve to know what kind of service they’re getting before buying a car. Just WEEKS after buying a used vehicle from this dealership - literally the second time my daughter drove it - the check engine light came on. We brought it back expecting them to stand behind what they just sold us. Instead, they tried to charge over $400 to replace a purge valve… a problem that very likely existed before the sale. After pushing back, they magically revised the estimate to $250 “for the part” stating they would cover the labor. Funny thing is… when I checked out, the part was clearly listed at a lower cost than that on their screen. But fine - we accepted the $250 because we just wanted the car fixed. 💥 Fast-forward less than two weeks… the check engine light is back on. Very likely the same issue, same symptoms - they reset the check engine light when we were there and it takes 50–100 miles to return after being reset. When I reached out, the dealership’s response? Since the car is now outside their 30-day window, they “can’t offer any discount.” Not only will they NOT stand behind their own repair, they now want $179 to plug the car in to diagnose what’s wrong… again. This is absolutely unacceptable and it's too bad, because my daighter loves the car. Somersworth Nissan does not stand behind the cars they sell, does not honor fair service practices, and does not value repeat customers. We will NOT be returning; not for service, and not when we are in the market for another vehicle. If you’re considering buying a car, there are plenty of other dealerships in the area that will stand behind what they sell. More

Experience is overall very good, they were great at listening to my needs and wants. Worked well with me as a first time buyer. They didn’t try to over sell anything to me and were very polite. listening to my needs and wants. Worked well with me as a first time buyer. They didn’t try to over sell anything to me and were very polite. More

Bought a car at the dealership. After a mid-communication on the test drive, no complaints. Friendly, up front price, no surprises with all of the steps. Good job! After a mid-communication on the test drive, no complaints. Friendly, up front price, no surprises with all of the steps. Good job! More

Entire place is horrible. "Service" is a joke, a scam taking money from innocent people. I went 12/24 to have brakes done. They either don't know how to do a brake job because "Service" is a joke, a scam taking money from innocent people. I went 12/24 to have brakes done. They either don't know how to do a brake job because grease are all over my front brakes. They drenched grease on it that almost a yr later my front brakes squeak. I went to try to get it resolved Travis went in my face him and the new service manager Lynda Cutter kicked my daughter out..yes, you read that right. As I looked into it and the receipts they charged me for things I never knew I was getting done on my car. How many Rotars do you need? Dec, March, April.. new Rotars..yet problem wasn't fixed. These people charge for "environment fees" they told me my brakes were the lower control arm. I was in there they told another customer the same thing..it was my brakes drenched in grease...so much that it can't pass inspection. The service director Lynda told me the brakes were the back up camera. These people have zero respect for you. I have paid around 1k at Nissan. A 2nd opinion, getting them done. Because of Nissan it cost me over 2k. Don't be like me. Nissan needs to take responsibility and pay for what they never did repair and only made worse. More

Bought a vehicle from them and before my 20 day tag even expired it was in the shop for cam phasers. Brought it to a manufacturer dealer to have them fixed and was going to use my extended warranty. Called expired it was in the shop for cam phasers. Brought it to a manufacturer dealer to have them fixed and was going to use my extended warranty. Called the warranty company and it wasn’t active due to the dealer not paying for it!! Nissan contacted the warranty company and got it active, the warranty company paid for the repair which was $5,000 but had told the manufacturer service department they felt pressured and were unsure of the exact priced needing to be paid. Fast forward two weeks. Get my car back for three days and something else goes wrong (thought maybe it was from the repairs before but it was completely different) the turbo coolant lines and manifolds need to be replaced both of which were NOT touched during the cam phaser repair and was reassured they’ve been needing to be replaced. That is estimated at $2,700. Now the car can not be driver because it is losing coolant way to fast and with blow the engine. Emailed Nissan asking them to do what is right with my lawyer cc’d i case they did not do the right thing (did not have anything started legally with lawyer, just for record incase it went south) and they responded with we need to part ways. No offer of help nothing. Stay far away for used vehicle. More

They love you before you buy then after they have your money it's goodbye money it's goodbye More