Sons Kia

The overall service was good. My only problem was that even after having an appointment, it took 2 hours for a oil change and tire rotation. even after having an appointment, it took 2 hours for a oil change and tire rotation. More

Out-of-State buyers beware. Sons’ third-party titling company (paid for at least partially by your dealer documentation fee) was unable, or unwilling, to complete the necessary paperwork for my title and company (paid for at least partially by your dealer documentation fee) was unable, or unwilling, to complete the necessary paperwork for my title and registration in a timely manner. Sons claimed that the company was very busy and was happy to continue to issue a temporary tag. However, two months later I discovered that my driver’s license was about to be suspended because the paperwork still hadn’t been submitted to the authorities. Finally Sons agreed to send my paperwork directly to my local tax office/dmv and I had to work with it to finish the paperwork. Also, Sons overcharged me for FL tax by $421 (which I had mentioned to them when I saw the preliminary figures). Yes, that overpayment was refunded to me - four months later. But the wasted dealer doc fee has not been refunded. I give two stars because my sales rep, Coley, was kind enough to deliver my car to me and pick up my trade. More

I will never come back to this dealership not because of the service but because of the service advisors. Kayla is completely nasty for no reason. She wants to do a diagnostic check on something that has al the service but because of the service advisors. Kayla is completely nasty for no reason. She wants to do a diagnostic check on something that has already been checked. She did not want to check to see if the recalled part could be installed. She said to call Kia cooperate office in case my car catches fire. The last time I was here Mr. Schwartz told me I have free will to take my car somewhere else. Please get some new service advisors Kia because they are not friendly and I really don’t want to come here anymore. More

I had a most amazing experience with this dealership. Kuddos and can’t say enough about my salesman Noah. He is quite the gentleman and has an awesome knowledge of vehicles!!! He found out what I was lo Kuddos and can’t say enough about my salesman Noah. He is quite the gentleman and has an awesome knowledge of vehicles!!! He found out what I was looking for, amount of money I could spend, etc. it ALL went so smoothly and quickly. This This dealership comes exceedingly highly recommended. More

Terrible service! We bought a brand new 2021 Kia Sorento. It makes a loud noise. They say that’s how it’s supposed to sound. It has been in their shop and not one person calls and tells us anything. Bill, th It makes a loud noise. They say that’s how it’s supposed to sound. It has been in their shop and not one person calls and tells us anything. Bill, the general manager says he will call you but he doesn’t. I do not recommend anyone to buy the new Kia Sorento or anything from some Kia in mcdonough More

Great customer service. Great car service! The one associate Jeril was very professional and I award his customer courtesy! All in all the dealership Rocks! associate Jeril was very professional and I award his customer courtesy! All in all the dealership Rocks! More

I went to KIA to buy a vehicle the sales guy Jorge and the manager was very friendly and worked hard to find me the right vehicle, and the right price. Thanks! I love my vehicle the manager was very friendly and worked hard to find me the right vehicle, and the right price. Thanks! I love my vehicle More

The best asset that this service department has is Service Advisor Christian Shultz. He is so understanding and goes well above and beyond to solve your problems. He kept me informed and even went to Service Advisor Christian Shultz. He is so understanding and goes well above and beyond to solve your problems. He kept me informed and even went to extra lengths to work out issues. I am always skeptical with car repairs and mechanics, but with Christian I completely trust him and felt so at ease. If you need your car repair you need to ask for Christian, he is the best..... More

Service department is so slow. I was talked into the maintenance package and that means I have to get my oil changed at the dealership. I scheduled my appointment for 10:00am. It took three hours! For a maintenance package and that means I have to get my oil changed at the dealership. I scheduled my appointment for 10:00am. It took three hours! For an oil change! This is not a one time occurrence. It’s every time. More

They got my car working quickly. Staff were friendly and called me promptly. I will go back for service in the future. Thank you so much. called me promptly. I will go back for service in the future. Thank you so much. More