Sons Kia of Montgomery

I was told my bill $600, then time to pay it’s $999. Never again returning. $400 mistake, got to be kidding me!!! You all suck Never again returning. $400 mistake, got to be kidding me!!! You all suck More

I've brought my vehicle out to Kia at various times since I purchased it in 2014. Every time before Son took it over , when I went to pick my car up under the previous owner of KIA, it had been washed and cl I purchased it in 2014. Every time before Son took it over , when I went to pick my car up under the previous owner of KIA, it had been washed and cleaned up . Which was always a pleasant and nice gesture by Kia for their customers. When my husband picked my suv up and met me at Enterprise rental so I could return the rental, the first thing I noticed was that after having my car for more than a month it was dirty, had cups and trash left in it from I'm assuming people in the shop and so I had my husband help me at the car wash to get it cleaned up again. recently when my husband called to check on the progress of our vehicle he was suppose to get a call when it was ready. He had to drive over to KIA to get that answers. I was waiting to hear from him to find out if I had to drive to Prattville to turn in the rental or head home to Slapout/Holtville area because it wasn't going to be ready. I get off at 4 every day I've never been unable to get someone in the repair shop to the phone to ask any question, prior to Son buying out KIA. So my advice to you as a new owner is to step up your customer service and be available to answer questions at any time during normal business hours and clean up folks vehicles as a courtesy ,return it clean. More

Horriable worst experience ever held my car for literally two weeks for nothing disappointed n charged me 169 two weeks for nothing disappointed n charged me 169 More

My car has been there since December 28th for recall. No loaners available. I'm trying to be patient. Also, minimal updates...no correspondence. I'm disappointed! No loaners available. I'm trying to be patient. Also, minimal updates...no correspondence. I'm disappointed! More

Quick easy service & friendly staff. Nice waiting area with knowledgeable associates. The service desk cashier was fantastic. Nice waiting area with knowledgeable associates. The service desk cashier was fantastic. More

Thank s for having such nice car in your lot I really did enjoyed the one who help me he was a really nice guy . Hey shon I am not leaving you out even though you were sick,, you are the best they do have re enjoyed the one who help me he was a really nice guy . Hey shon I am not leaving you out even though you were sick,, you are the best they do have really nice vehicles on the lot. Amazing place to go look for a car . Oh don’t let me forget Chris one the maintenance man you are amazing. Hey if anybody else I no who looking for a car I will send them straight to y’all y’all are the best . Pleasant peoples to talk to . I just love the service s y’all show me . It didn’t take all day and night , you go other places it take one whole day and half the other, but y’all squared me away right away. More

Great source to provide quality service and car buying experience. Great customer service as a first time buyer experience. Great customer service as a first time buyer More

I was very pleased with my Kia Service experience! ! The staff and service itself were equally amazing! My Service Rep. was Willie, he definitely was attentive from the time i pulled in for service. ! The staff and service itself were equally amazing! My Service Rep. was Willie, he definitely was attentive from the time i pulled in for service. More

Awesome customer service. Clean amenities. Love the snacks for the long wait. LOVE LOVE LOVE the communication between the service worker and myself. They always make sure i h Clean amenities. Love the snacks for the long wait. LOVE LOVE LOVE the communication between the service worker and myself. They always make sure i have what i NEED More