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Sound Ford
Renton, WA
254 Reviews
Whether you are looking for a new or used Ford car, truck, or SUV you will find it here. We have helped many customers from Auburn, Bellevue, Federal Way, Gig Harbor, Issaquah, Kent, Kirkland, Mercer Island, Preston, Puyallup, Renton, Sammamish, Seattle, Snoqualmie, Sumner, Tacoma, University Place, Vashon and Woodinville find the Ford of their dreams!
We know that prospective customers are extremely well educated when researching their next vehicle. Sound Ford has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
As a premier Washington Ford dealer, we have a huge selection of new and used vehicles from which to choose. Sound Ford online and offline customers enjoy special vehicle offers every day. We offer Ford service & parts, an online inventory, and outstanding financing options, making Sound Ford the preferred dealer for Auburn, Bellevue, Federal Way, Gig Harbor, Issaquah, Kent, Kirkland, Mercer Island, Preston, Puyallup, Renton, Sammamish, Seattle, Snoqualmie, Sumner, Tacoma, University Place, Vashon and Woodinville Ford buyers. Ready to set up a test drive? Visit our Renton Ford dealership in Renton, WA today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 10:00 PM
Tuesday 9:00 AM - 10:00 PM
Wednesday 9:00 AM - 10:00 PM
Thursday 9:00 AM - 10:00 PM
Friday 9:00 AM - 10:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 AM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 254 reviews
July 24, 2025
Avoid at all cost. The online discounts are fake, they are a culmination of many qualifiers in order to reach this fake discount such as being military, working for a p The online discounts are fake, they are a culmination of many qualifiers in order to reach this fake discount such as being military, working for a particular company, and you would have to do a trade in to get some of these discounts. After signing the bill of sale they will ask you to sign a new one reducing your initial credit and increasing the trade in value. Seems harmless right? Until they give you some xx about why they can't accept the trade in and strong arm you into paying for whatever inflated price they decided your trade in was worth. If you disagree then they threaten to take you to collections even if you had a deal, paid in cash, and turned over the trade in FOR A MONTH with the signed bill of sale for the trade in in their possession. More
by Aihuan
Employees Worked With
Nabut
July 02, 2025
This dealer falsely advertises its prices. My wife and I went to buy a vehicle they showed for 30K but they would not sell it to us for that price. They will not sell you a car for their adver My wife and I went to buy a vehicle they showed for 30K but they would not sell it to us for that price. They will not sell you a car for their advertised price and they will not offer you the advertised interest rate. This sales department is shady. I wish I'd read the reviews here before stepping on their lot. Save yourself the grief and buy anywhere else. More
by Erik
Employees Worked With
Michael who was great. Joe and someone else.
June 28, 2025
I called Sound Ford to confirm the sale price on their website, before I decide to come in and make a purchase on the vehicle I wanted. The sales manager Mike was awkwardly shady and would refuse to confi website, before I decide to come in and make a purchase on the vehicle I wanted. The sales manager Mike was awkwardly shady and would refuse to confirm the sale price listed on their OWN website…. He said to me “I’m not going to discuss pricing over the phone or email. If you want it, come in and we can discuss price”. I told home I just wanted to confirm their site price to make sure it was accurate before I came in and bought it, yet he still refused. Very awkward, shady and very bad sales/customer service. I just hung up and will refuse to ever go there. Sounds like a tactic to raise the price when someone shows up, after you’ve waisted your own time/gas to get there. I’ve never experienced this with a dealership…. If you’re reading this review today just go to their pricing online, call to confirm and you’ll see what I mean. They also seem to be showing inaccurate low pricing on car gurus/carfax. I was in the market for a Ford Maverick Hybrid. More
by timmywilson206
Employees Worked With
Manager-Mike
June 05, 2025
Bought a Ford F150 lighting last month. Best price in town. I got a price quote from three other dealerships but sound ford got me the deal! Best price in town. I got a price quote from three other dealerships but sound ford got me the deal! More
by Jamesmcbride98057
Employees Worked With
Mike and Anthony
May 23, 2025
⭐ 1 Star – Extremely Disappointed with Customer Service We were ready to purchase a vehicle and trade in our Ford Explorer. Yes, there was an issue with the title—but we worked directly with the Service We were ready to purchase a vehicle and trade in our Ford Explorer. Yes, there was an issue with the title—but we worked directly with the Department of Licensing and even corrected it on Carfax. We called Sound Ford three times in one day trying to finalize the deal. Despite making it clear we were serious buyers and just 5 minutes away, there was zero follow-up. Long story short: after multiple attempts and a complete lack of urgency or customer care, they lost our business. We ended up driving a little further to Pierre Ford in Lynnwood, and we’re so glad we did. Everything was handled in one visit, and we drove off in our new vehicle the same day—Explorer sold, paperwork done, and treated like valued customers. If you’re looking for a dealership that actually wants your business, don’t waste your time with Sound Ford. Their lack of follow-through made it clear they didn’t care. Again—we called three times. Unacceptable. More
by cyutuc
Employees Worked With
Josh and Ritz
March 18, 2025
Wasted my time with a bait and switch. I'm surprised by the positive reviews both here and on other sites about Sound Ford. I have had the opportunity to work with great dealerships. This I'm surprised by the positive reviews both here and on other sites about Sound Ford. I have had the opportunity to work with great dealerships. This was not one of them and Sound Ford can join the list of disappointing dealerships that use old-school sales tactics. They gave a price proposal that included a $3k discount by phone. I also completed a trade-in form and got a KBB cash offer from Sound Ford. Upon arriving in person, I was very clear with what I was looking for to make the deal happen. Unfortunately, they changed the numbers drastically and did not honor the KBB cash offer they sent. Instead, they reduced it by over $4k. An hour of me repeating what I was looking for, the most they budged was $2k on the KBB cash offer, which was still $2k under market for trade-in value. As a side note, working with the sales rep Cece was great, and pricing is out of her control. This review is a reflection of her colleagues. More
by zookeeper
Employees Worked With
Cece
January 09, 2025
I have two major issues with this car dealership: Exterior Detail Damage I paid for an exterior detail, and when I got my car back, I noticed a couple of chips in the paint. I immedia dealership: Exterior Detail Damage I paid for an exterior detail, and when I got my car back, I noticed a couple of chips in the paint. I immediately reached out to someone at the dealership to express my concerns. After just one email exchange, they completely stopped responding. I had to escalate the issue by contacting Ford directly and opening a case with an agent, as this dealership has done absolutely nothing to help resolve the problem. Neglect During Warranty Period I purchased my car here and have always had my services done at this location. Each time, I was told my car was in great shape, with everything showing "green" on their inspections. About a year and a half ago, I started noticing issues with my car, including the engine shaking when stopped and jerking when placed in reverse. I repeatedly asked the service team to have a mechanic check the engine, but I was always told there was nothing wrong. Fast forward to after my drivetrain and engine warranty expired—suddenly, I received a note stating there were now multiple issues with my car. I find it very suspicious that these problems surfaced immediately after the warranty expired, despite me asking several times for them to investigate while it was still covered. Now, the dealership simply shrugs it off, saying it's no longer under warranty and not their responsibility. Save yourself the frustration and look for another dealership. This place does not prioritize customer care or accountability. More
by Axel Varela
Employees Worked With
Don't remember
December 29, 2024
As I shopped for a Mach E, other dealerships showed me how Sound Ford double counts the available Ford incentives so they can advertise incredibly low prices that they won't actually meet. They refused mu how Sound Ford double counts the available Ford incentives so they can advertise incredibly low prices that they won't actually meet. They refused multiple requests to send a deal sheet and just kept asking me to come in. I would have paid the advertised price (because it was so ridiculously low with those double-counted incentives), but I wanted to see that in writing before making the trip to Renton. Three other dealerships sent me deal sheets, and I went with one that was open and transparent in the process. More
by HunterG
Employees Worked With
Sasha, Natasha, and Joe
August 15, 2024
I contacted sound ford on or around June 5 to order a v6 2.7l ford ranger. I sent them the build and they said that they had placed the order but did not supply me with any confirmation that the order had 2.7l ford ranger. I sent them the build and they said that they had placed the order but did not supply me with any confirmation that the order had been placed and said that I would hear from Ford. In the intervening two months I made numerous inquiries to Sound ford with no reply. There has been no follow-up. It is clear they never input the order. Why they would lie about making the order is mystifying. If they did not want to do so then just say so and save up both a lot of time and trouble. If this is their attitude towards new customers, I cannot see how they stay in business. I would strongly suggest contacting other dealers for new vehicle orders. Sound Ford has failed on every level. More
by Corvid
Employees Worked With
Natasha fears
