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South Bay BMW

Torrance, CA

3.9
1,235 Reviews
South Bay BMW is one of the top dealerships in the U.S. We enjoy creating fun and exciting experiences for our clients. Clients are most important to us. We hope to be able to share a cup of latte or help with a test drive or help get something fixed on your BMW / MINI for you. Please let us know if we have done a good job or if we need to improve!
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18800 Hawthorne Boulevard

Torrance, CA

90504

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Showing 1,235 reviews

July 07, 2012

As I started my search for a new car (due to the end of lease), I found South Bay BMW, and especially Chris Conway, to offer me the flexibility and responsiveness I was looking for. Chris went above and be More

by ebrp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 04, 2012

Mr O' Connor give me and my boyfriend excellent customer service, he was friendly and he was very helpful he answer all are questions he is a really down to earth person. I purchased the new 650 i am real More

by ohani
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
July 03, 2012

Couldn't have had a better experience. Taylor and I negotiated the entire deal online. I'd done my homework and preferred to keep it simple and Taylor was very straightforward and easy to work with. More

by JRhonheimer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor O'Connor
July 01, 2012

Zero sales skills, liar, irresponsible, zero efficiency, all talk but he has no idea What's is he talking about. I would never recommend Southbay BMW to anyone Billing dept and service department is bad. More

by AshHanslee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Damien Watters
Jul 02, 2012 -

South Bay BMW responded

Dear AshHanslee, We always regret when any of our customers have not had a pleasant and successful experience at South Bay BMW/MINI. Your varied descriptions are certainly foriegn to the feelings and testimonials of our many valued clients. Our loaner fleet is one of the largest in the country and most in demand, however, with sufficent notification we attempt to meet our customers needs. In any case either myself or my Associate Tammy Hernandez will be glad to meet with you to discuss your review. Sincerely, Mark Brodkin Director Quality of Excellence Center 310-939-7305

June 27, 2012

The time had come where my 3 year lease was up and it was time for me to decide to buy my Mini Cooper or get into a new vehicle. I worked with Stephen and Julia very closely to weigh all my options, not hav More

by mdb11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 21, 2012

I had the change to get my first BMW almost two months ago in April, but I still wanted to make sure I tookthe time to write a review of my experience. My wife and I were met by Stephen Gagliano shortly a More

by vinays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Gagliano
June 20, 2012

My wife and I have bought a number of cars over the past 50 years, including 6 previous BMWs beginning in 1974. Over the years we have never had anything but good experiences with each of the BMW dealers, b More

by DougChiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2012 -

South Bay BMW responded

Thank you for the great review and for choosing South Bay BMW and MINI. Your comments mean a lot to us and we will share them with our team. Enjoy your new car! Thank you, Tammy Hernandez

June 19, 2012

Rich is a class act! He was honest, straight forward and always putting the client's (my) interests first. No pressure, no gimmicks or fast talk, just straight to the point and professional. A great expere More

by JB3150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 18, 2012

I went into South Bay BMW last Monday to look for a solid and reliable used car for my son to commute to college. I was immediately and warmly greeted by the sales manager, Chris, who, after discussing my n More

by troos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 13, 2012

South Bay BMW has a huge selection of vehicles, and the people working there were very cordial and knowledgeable. They were very flexible in their pricing and made the car-buying process a totally hassle- More

by wattafosom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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