South Bay BMW

My buying experience at South Bay BMW was a truly wonderful experience. Tim Bright was the sales rep who worked with me, and I must say I was very impressed. He was very helpful in going through th wonderful experience. Tim Bright was the sales rep who worked with me, and I must say I was very impressed. He was very helpful in going through the inventory and letting me take numerous models out to test drive with my wife so that we could make sure we had selected the one that best fit our needs. Even then, after spending 2 hours with us on Friday night, he recognized that we still needed to discuss our final decision, and suggested we go home, talk and think everything over, and then come back Saturday or Sunday. Imagine that - a car salesman telling you to go home and think things over and then come back in a day or two! I set an appointment with Tim for the next day, did some more test driving before finally deciding on the 535i. I had come prepared with the current asking price of similar vehicles at different BMW dealerships across L.A., and Tim pulled up the comps to get true comparisons before we began negotiating the final price. Tim worked with me to meet and even undercut the price of a comparable 535 from a competing dealership, without any game playing. Happy with the price, Tim was kind enough to grab me some lunch while the paperwork was being processed and the car detailed, and even followed me home in the 535 so I would not have to make a second trip back to the dealership to pick up the car I brought with me that I was not going to trade in. All in all, I satisfying car buying experience - thanks to Tim's professionalism and helpful manner. I would absolutely buy another car from Tim, so I suggest asking for him by name! More

Pam Smith is an outstanding salesperson. She is very accommodating and demonstrates a strong willingness to meet the buyer's needs. She works hard at pleasing the customer. accommodating and demonstrates a strong willingness to meet the buyer's needs. She works hard at pleasing the customer. More

I own a 2008 M3 Convertible that I bought from South Bay BMW back in 2009 and I have no complaints so far. Service department is great, no long waits, and there is always a loner car available when I needed BMW back in 2009 and I have no complaints so far. Service department is great, no long waits, and there is always a loner car available when I needed. Kudos to my service advisor Marc Pizzuto. He's extremely efficient, very patient, and always takes good care of my requests. I would definitely recommend him to my friends and family. Thanks Marc for always doing a great job! More

I had a positive visit to the dealership and they treated me with respect. I had no problem while buying my car while I was there. me with respect. I had no problem while buying my car while I was there. More

There are THREE things that one should experience when dealing with an Auto Dealership: #1. PROFESSIONALISM #2. INTEGRITY #3. ETHICS And a great staff. And SOUTH BAY BMW has those THREE qua dealing with an Auto Dealership: #1. PROFESSIONALISM #2. INTEGRITY #3. ETHICS And a great staff. And SOUTH BAY BMW has those THREE qualities mastered. I consider South Bay BMW my extended family... Not qualified you might say.... Well after 9 vehicles between my wife and I this definitely makes me qualified. Mahalo for another awesome experience. More

Ellen Montgomery & Nathalie have been more then helpful in educating and informing me on ordering the M3 exactly how I wanted it, keeping me well informed throughout duration of the shipment and ev helpful in educating and informing me on ordering the M3 exactly how I wanted it, keeping me well informed throughout duration of the shipment and even accommodating my convenience of pick up during my travels and continuing to give me better deals on my lease without even asking. A great reassuring feeling of understanding my needs, interests and concerns. This is my second lease with South Bay BMW, and will most definitely make sure my friends and family know where and who to turn to when looking for the ultimate driving machine! More

I have bought many new cars over the past 40 years. I purchased my present car, a 2011 BMW M3, from South Bay BMW. All service has been performed in the dealership's service department. The service adv purchased my present car, a 2011 BMW M3, from South Bay BMW. All service has been performed in the dealership's service department. The service advisor that I have been dealing with his Kevin Smuckler. Without a doubt, he takes better care of me and my car than any service advisor I have ever dealt with at any dealership. When I leave my car with Kevin, I am confident that the service needs will be done right. Kevin is knowledgeable about my car and is, frankly, a very nice guy. I will continue to go to South Bay BMW for service largely because Kevin Smuckler is there. Mark Arnold More

Kevin has always provided me with great quality service. He keeps you up to date and is honest about what's best for you. I'd recommend him to anyone looking for top notch service. He keeps you up to date and is honest about what's best for you. I'd recommend him to anyone looking for top notch service. More

Ellen Montgomery was exceedingly helpful in getting me into a new car. This was my second car with South Bay BMW and I couldn't be happier. Ellen is helpful and understanding of my needs. She always goes into a new car. This was my second car with South Bay BMW and I couldn't be happier. Ellen is helpful and understanding of my needs. She always goes the extra mile to make sure the car buying experience is painless. I look forward to continuing my business at South Bay BMW and will gladly recommend to business associates, friends and family. More

they are friendly, efficient, great with the loaner cars, even when they are extremely busy you can tell everyone is working hard to get everyone taken care of as quickly as possible and kevin is great! even when they are extremely busy you can tell everyone is working hard to get everyone taken care of as quickly as possible and kevin is great! More