South Bay BMW

I love my 550! Steve and Jason make an excellent team. They were both very professional and did not spare any detail to make sure that I was happy the whole way through my shopping experience. Jason was They were both very professional and did not spare any detail to make sure that I was happy the whole way through my shopping experience. Jason was nice enough to go over my car with me and did not get frustrated with my learning curve. I recommend seeing these two gentleman and look forward to my next BMW experience with them. More

I purchased a used car from this dealer that eventually had to be returned because it was a lemon. I must admit while it initially required numerous trips to the service deaprtment and several phone calls had to be returned because it was a lemon. I must admit while it initially required numerous trips to the service deaprtment and several phone calls, they eventually acknowledged the automobile was flawed and they made me whole. I've been a long time BMW owner, but having the experiencing of owning a lemon was traumatic, so while I would buy from they again --- I'm having trouble convincing myself that I'm willing to trust another BMW. More

I was so impressed by the professionalism of the salesperson I've dealt with for my new vehicle. He was patient, helpful, answered all of my questions and got me a GREAT deal. I would highly recomme salesperson I've dealt with for my new vehicle. He was patient, helpful, answered all of my questions and got me a GREAT deal. I would highly recommend this car dealership and this salesman. It is not often that you deal with someone who actually cares and wants you to get the best car for YOU! Thank you Steve and I will make sure to give out your name to my friends! More

Mark Pizzuto is an excellent Service Consultant. He has really gone over the top to provide excellent service for my car. We had some issues on the car which could have easily been put back on the customer really gone over the top to provide excellent service for my car. We had some issues on the car which could have easily been put back on the customer. Instead of going down the finger pointing road, Mark and his team took the high road and took the majority of the cost of the repair. They are very fair to deal with. More

The service rep Marco went above and beyond to work with my warranty company. He was very diligent about keeping me informed of the progress on my repair. I drive 45 minutes out of my way each direction t my warranty company. He was very diligent about keeping me informed of the progress on my repair. I drive 45 minutes out of my way each direction to bring my car to this dealership and it has been well worth it. I have had other warranty work done at this dealership previously and experienced the same results with a different service rep and mechanic. This dealership goes the extra mile. I also want to add that when I purchased my vehical from this dealership I got a screaming deal (used 7 series). More

I HAD A VERY GOOD EXPERIENCE AT SOUTH BAY ON 12/29/2010. I HAD A VERY GOOD EXPERIENCE AT SOUTH BAY ON 12/29/2010. I TOOK MY VEHICLE IN FOR SERVICE FOR AN OIL CHANGE AND AN ALIGNMENT. ANDY AND MARCOS WERE V I HAD A VERY GOOD EXPERIENCE AT SOUTH BAY ON 12/29/2010. I TOOK MY VEHICLE IN FOR SERVICE FOR AN OIL CHANGE AND AN ALIGNMENT. ANDY AND MARCOS WERE VERY INFORMATIVE, HELPFUL AND CURTIOUS. I WILL HIGHLY RECOMMEND SOUTH BAY SERVICES TO MY FRIENDS AND FAMILY. More

I just leased a new vehicle from South Bay BMW and due to tremendous bad luck, I got a nail in my back right tire after driving the car just a few miles. I also did not buy the tire protection program, a mi tremendous bad luck, I got a nail in my back right tire after driving the car just a few miles. I also did not buy the tire protection program, a mistake in hindsight, but I didn't really understand what run flat tires were. When I arrived, the service department was very busy and I sat in my car waiting for a bit, but when Marco came out, he was very quick and efficient. He understood that I was also in a bit of a hurry and was able to ascertain what the problem was, if they had a tire in stock and to get his team to change it ASAP. It was also already past 5 pm where many dealerships would try to pass on overtime costs to the customer, etc. I won't lie, the tires are very expensive and I would rethink getting another vehicle with run flats, but the service I received from Marco was very good and I would go back to see him if I have future problems. More

I've bought my first BMW back in 1999 from this dealership and I can say that service was mediocre then when they were still small. I told myself to never come back here and have been buying my car dealership and I can say that service was mediocre then when they were still small. I told myself to never come back here and have been buying my cars at a different dealership then.----BUT that all changed after I went there for my first service on my 2010 5 series a month ago. Marco Pizzuto was very helpful and goes the extra mile as far as customer service is concerned. He epitomizes the meaning of excellence in service as would be expected from a luxury car dealership. The valet people are very courteous as well. I went there again yesterday for a maintenance service and Marco once again went the extra mile, keeps his word, keeps me updated on status and even offered to wash my car (which I never experienced from the dealership where I bought my car from). Most of my family and friends drive a BMW and I would recommend them going to Southbay for Sales & Service. More

Over the past two years, I got two cars from grace, and recommended six friends (three purchased from her) because of grace's outstanding service. She makes the car buying experience nice and simple. She recommended six friends (three purchased from her) because of grace's outstanding service. She makes the car buying experience nice and simple. She even takes care of her customers after selling the car. I would definitely come back to get another bmw from her and recommend friends and familes in need of a car. Thanks Grace! More

Amazing service. I felt like i was in a 5 star hotel. I was treated with great respect and felt like they truly respected my time. I wish that i lived closer, so i could always go to this service center. was treated with great respect and felt like they truly respected my time. I wish that i lived closer, so i could always go to this service center. I was helped by Marco Pizzuto and he was fantastic. More