South Bay BMW

I am so glad I finally found a great dealership to take my car for service. I've had bad experiences in the past and am very wary of service advisors. Marc, however, keeps me informed all day and takes the my car for service. I've had bad experiences in the past and am very wary of service advisors. Marc, however, keeps me informed all day and takes the time to explain things to me without pressure. I really appreciate his excellent customer service. More

My M3 is still at service getting checked out, but Marco Pizzuto has been a pleasure to work with so far. Brought my car in for a separate issue, but he took the time to diagnose some other issues it may h Pizzuto has been a pleasure to work with so far. Brought my car in for a separate issue, but he took the time to diagnose some other issues it may have and are having the technicians check everything out including a 32 point inspection which I had not asked for. Kept me up to date on status and arranged for a ride home while I wait. More

Amanda is a bright and shining star in a world of obnoxious car salesmen. Amanda is a true professional and exemplifies superb customer service. She is truly top notch. Her knowledge of mini's and bm obnoxious car salesmen. Amanda is a true professional and exemplifies superb customer service. She is truly top notch. Her knowledge of mini's and bmw's are unparalleled. She is so amazing that I now know why people call her The Commander. All I can say is "WoW" More

If you need to drop off your car for service, ask for Kevin Smuckler. He is one of the nicest guys you will ever meet. Besides his great personality, he is professional and proficient. I had been expe Kevin Smuckler. He is one of the nicest guys you will ever meet. Besides his great personality, he is professional and proficient. I had been experiencing some issues with my brakes, so I began to grow concerned especially since I have a newborn. Kevin took the time to ensure that all of my concerns were addressed. He made the process convenient and seamless. Superb Service!!! More

Marc Pizzuto is very polite, well informed, and eager to help. I get very hesitant walking into a dealership but he really put me at ease with his sincerity. I trust bringing my car back to him and look f help. I get very hesitant walking into a dealership but he really put me at ease with his sincerity. I trust bringing my car back to him and look forward to always getting the best service from south bay. More

From the moment I drove onto the lot and stepped out I was made to feel regal. I did not feel pressured and was allowed to take my time. Marc was very helpful with information about each model I was inter was made to feel regal. I did not feel pressured and was allowed to take my time. Marc was very helpful with information about each model I was interested in. I was allowed to make my own decision unlike with some other dealers with the high pressure tatics. I will recommend Southbay BMW and Marc Pizzuto to all my friends and family. More

Ellen is a true professional. I have purchased no less than 40 cars over the 30 years I've bee dealing with her. She has great product knowledges and will do whatever it takes to locate, order and delive than 40 cars over the 30 years I've bee dealing with her. She has great product knowledges and will do whatever it takes to locate, order and deliver the cars of my dreams. I am awaiting my 2011 BMW 550i that she custom built for me. It will be a very Merry Christmas this year. More

I just bought a new 550i and this is my 9th BMW, eight of them have been bought from Ellen Montgomery. Ellen's professionalism, ease of doing business with and competitive pricing are just some of the reaso them have been bought from Ellen Montgomery. Ellen's professionalism, ease of doing business with and competitive pricing are just some of the reasons that I remain a loyal cutomer of both her and BMW. I recomend Ellen to friends and they are all appreciative and have nothing but great things to say. I will be back. More

I just leased another new 5 series from Ellen, and will continue to get my new BMWs from her. She is a true professional, provides outstanding personal service, understands the financial and other details continue to get my new BMWs from her. She is a true professional, provides outstanding personal service, understands the financial and other details of the lease process and offers a fair price without a lot of haggling. I particularly appreciate that she handles the whole process by email and over the phone until it is time for delivery, or will gladly meet with the customer if that is what they want or need. Ellen is also very responsive to email and other inquiries . . . I think she is on call 24/7! In addition, the Fleet Dept. support team provides a high level of customer service, before, during and after the sale/lease transaction. It is a pleasure to deal with Ellen and her associates and with South Bay BMW. More

The best team EVER! I am a very satisfied customer. This is my second car leased and serviced with South Bay and I refuse to do business with any other dealership. They are extremely patient with me and th is my second car leased and serviced with South Bay and I refuse to do business with any other dealership. They are extremely patient with me and they make sure that all of my needs are met in a timely fashion and in a professional manner. More