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South Bay BMW

Torrance, CA

3.9
1,230 Reviews
South Bay BMW is one of the top dealerships in the U.S. We enjoy creating fun and exciting experiences for our clients. Clients are most important to us. We hope to be able to share a cup of latte or help with a test drive or help get something fixed on your BMW / MINI for you. Please let us know if we have done a good job or if we need to improve!
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18800 Hawthorne Boulevard

Torrance, CA

90504

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Showing 1,230 reviews

December 01, 2010

We sent a letter into Corporate BMW and also Southbay BMW to let you know of our experience. Our salesperson, Ernie Munoz, was fantastic. He made the process easy, quick, and we thought the price was more th More

by akwon1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Munoz
December 01, 2010

Darryl Kwok is an excellent service advisor. I am completely satisfied with the service he provides. He is conscientious, curteous and efficient. He is always pleasant and keeps me updated as to what More

by fumiko carole fujita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Kwok
December 01, 2010

As a physician, I am used to critically evaluating a situation and making decisions based on fact. Amanda White represents the utmost consummate professional. Anyone interested in purchasing a BMW will More

by latanyahines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda White?
November 30, 2010

This is the best dealerhip I have ever worked with. They treated me like their best customer. My service experience has been over the last 4 years and i would never work with anyone other than Mark Caudill More

by lassieman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Caudillo and Mark Brodkin
November 30, 2010

South Bay BMW has earned a very bad reputation for selling bad cars at high prices. We had nothing but problems since we bought our car from this dishonest dealership, in addition BMW quality has gone More

by Richard8211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No longer works there
Dec 16, 2010 -

South Bay BMW responded

Dear Richard8211 We regret that you were not pleased with your experience at South Bay BMW/MINI. We are acknowledged as one of the top Dealers in the USA and hope you will return and extend us another opportunity to provide you with our customarily outstanding service. We are always prepared to turn any perceived negative into a lasting positive. Sincerely, Mark Brodkin Director Quality of Excellence Center

November 30, 2010

The included maintenance is a huge deal and they team really made it clear why it was important. The overall personal experience was great, people were very professional and helpful. I never had to wai More

by barnecourt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellen Montgomery
November 29, 2010

Excellent dealership. I wanted a 128 with a custom color; Montego Bay Blue. South Bay BMW was the only dealer in SoCal that had it. They were very happy to negotiate on the price of the vehicle. Their sta More

by Schnitza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamil Zaklit, Julia Quinn.
November 28, 2010

This was my first time ever buying a car on my own and I decided to just go look at cars at Hermosa Beach's South Bay BMW. Pam came right outside as soon as we got there. She listened to what I was interest More

by britnee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Smith
November 28, 2010

I have leased two BMWs from Ellen Montgomery over the past three years and she is a top professional that I greatly enjoy and respect. She is also very pro-active on behalf of the customer after the sal More

by Randolph Brinkley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellen Montgomery
November 27, 2010

Dear Dealership I purchased my BMW in Torrance and was Dear Dealership I purchased my BMW in Torrance and was very pleased with all the service that I was given. Having to make a small repair, Skeeter wa More

by lpapini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skeeter and his manager
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