South Bay BMW

My first experience was speaking with David Araujo on the phone. I immediately liked him because he asked the right questions but wasn't pushy or obnoxious. He told me to come down and ask for him and in t phone. I immediately liked him because he asked the right questions but wasn't pushy or obnoxious. He told me to come down and ask for him and in the meantime if I had any questions to feel free to call him directly. When I met with him a couple days later he found a car that seemed to meet my needs and was in my price range. He then introduced me to Ed Keller who was extremely helpful throughout entire process including the test drive, financing and paperwork process. Julia Quinn was awesome and worked very hard to find me the best financing and payment plan to fit my lifestyle. All in all, it was a great experience! I will be sending my sister, neighbor and co-worker who are all in the market to buy or lease a used or new car to go see Ed, David and Julia at South Bay BMW first before they shop anywhere else. Furthermore, the next time I want to buy a car I will go back to South Bay BMW because of the wonderful customer service I received there. They have a great attitude and really want to help you find a car you want and that is right for you. Susie Carnes More

My experience with this dealership has always been favorable. No one likes to have their light come on for service but when mine does I'm happy to know that Mark & his team will give me the honest ans favorable. No one likes to have their light come on for service but when mine does I'm happy to know that Mark & his team will give me the honest answers and best service. He has taken extra steps to ensure that my issues are addressed and eliminate future visits. More

ALL AROUND PROFESSIONALISM, KNOWLEDGE, AND TIMELINESS ARE KEY TO MY RETURN. I AM A CUSTOMER FOR SOUTHBAY BMW. VERY FRIENDLY ALSO. WOULD HIGHLY RECOOMMEND.I also enjoyed the loaner vehicle and the options tha KEY TO MY RETURN. I AM A CUSTOMER FOR SOUTHBAY BMW. VERY FRIENDLY ALSO. WOULD HIGHLY RECOOMMEND.I also enjoyed the loaner vehicle and the options that were given to me. Just make sure you make an appointment for more convenient service. More

Working with Alex Do has always been a pleasure. This is the second car that i have bought with her help, she makes the car buying experience easy and fun. I highly recommend her for anybody looking to buy the second car that i have bought with her help, she makes the car buying experience easy and fun. I highly recommend her for anybody looking to buy a new or used BMW/MINI! Thanks so much for all your help Alex. More

Kevin is one of the best service advisers I have ever worked with in the 21 years that I have been a BMW driver. He is polite, listens (really listens!) to what I have to say, offers helpful information worked with in the 21 years that I have been a BMW driver. He is polite, listens (really listens!) to what I have to say, offers helpful information, and always follows through. If he says he will do something, it gets done. Highly recommended! More

I have been wanting a BMW for several years. Now that I am in a position to start the process, I drive buy the South Bay BMW dealer everyday and finally got the nerve to stop in. I was greeted by Chuck Mo am in a position to start the process, I drive buy the South Bay BMW dealer everyday and finally got the nerve to stop in. I was greeted by Chuck Morris. He was fabulous! I found Chuck to be extremely knowledgeable and he answered all of my questions. He put me at ease immediately and all the fears of starting the car buying experience were gone. Although I am not quite ready to purchase, I will definitely return to South Bay BMW and Chuck Morris! More

mike henehan in service is absolutely fantastic. he mike henehan in service is absolutely fantastic. he has completely spoiled me in every respect that a service manager could spoil a customer. the mike henehan in service is absolutely fantastic. he has completely spoiled me in every respect that a service manager could spoil a customer. the combination of speed, and the availability of loaner cars makes this the only bmw dealership with which i will have my service work done. clearly far superior to all others i've tried. More

Very friendly staff, good work in a timely manner. Loaner car made the experience pain-free. Would recommend South Bay BMW to my friends and family. Location is convenient to both my work and home s Loaner car made the experience pain-free. Would recommend South Bay BMW to my friends and family. Location is convenient to both my work and home so convenience is a big factor however would not use them if they didn't provide a good service. More

Darryl is awesome! South Bay has a ton of clients and Darryl makes me feel like I am his ONLY client. He is very detailed and takes care of every little think I mention about my BMW. I have owned coupl Darryl makes me feel like I am his ONLY client. He is very detailed and takes care of every little think I mention about my BMW. I have owned couple of BMW's and he is one of the reasons I decided to continue to be a BMW customer. I trust that Darryl will never jerk me around or talk me into some service I don't need. Thanks More

When I first came in, the atmosphere inside was very pleasant and I was greeted with a handshake by Chris. He was very polite when he asked me what car I was interested in. I told him I want to look at pleasant and I was greeted with a handshake by Chris. He was very polite when he asked me what car I was interested in. I told him I want to look at the X5 so he showed a couple and even let me test drive one. That made me decide to bring one home. Over all the experience was great and if ever I'm buying another BMW, it will definitely be from him there at SOUTH BAY BMW!!! More