South Bay BMW

My husband took the car for a change oil light then therecommmended the car needed some extra work that added up to 4800 Supposebly they changed the ratiator when we brought the car back the car was s therecommmended the car needed some extra work that added up to 4800 Supposebly they changed the ratiator when we brought the car back the car was smoking. We open the hood and water is coming out of a hose. Call the dealer sent a tow truck, we had to pay for the tow truck they said a hose needed to be change 600 more for their mistake now car is saying engine check when according to them everything had been change in the car. I'm ferrous I can't still believe how aweful they are. iS THERE ANYONE WE CAN CONTACT FOR THIS DEALER TO BE REVIEWED,,,,, More

I was extremely unsatisfied with my experience at South Bay BMW. I went in with the intention of leasing a 2011 128i. BMW's website listed a great lease offer of 329/month. I went in and told them I was in Bay BMW. I went in with the intention of leasing a 2011 128i. BMW's website listed a great lease offer of 329/month. I went in and told them I was interested in it and they refused to cut me a deal. They kept playing "funny" math and tried to pad the overall price/fees. I had to walk out. I am a very well informed customer and i felt they tried to take advantage of me, I am not sure why but I am in my early 30s and Latino. I hope that had nothing to do with it. I ended up calling a different dealer and got the lease offer. It's silly that I had to go through that with South Bay BMW. More

Kim always take care my my car needs. Cars are no cheap to maintain, but you get what you pay for. They do offer loaners with an appointment. Most people have to understand that they are not the only perso to maintain, but you get what you pay for. They do offer loaners with an appointment. Most people have to understand that they are not the only person driving a BMW in the LA area so sometimes yuo have to wait for an appointment. Go see them, they do care about who they are and how they do things. More

This dealer is a rip off. Tried to fraud BMW with work they did on my car that they never did. When i complained they proceeded to treat me horribly. Got to the point they asked me not to come back. I they did on my car that they never did. When i complained they proceeded to treat me horribly. Got to the point they asked me not to come back. I recomend you stay away from this service department. More

BMW promised to pay for rental, on service agreement. Service back in November, 2009. Apparently, BMW never paid bill, Enterprise rental took money out of account without so much as a call, letter, emai Service back in November, 2009. Apparently, BMW never paid bill, Enterprise rental took money out of account without so much as a call, letter, email that the bill was coming, needed to be paid, etc. Shocked, but not surprised. If they were the last BMW dealer on earth, I would take the manual and figure it out myself. More

Thursday night I spoke with the salesman who requested I drive down from Santa Monica to Torrance to purchase a 2007 530I; I agreed. Friday morning I left a message for the salesman "Achilles" that I would drive down from Santa Monica to Torrance to purchase a 2007 530I; I agreed. Friday morning I left a message for the salesman "Achilles" that I would be at the dealership that afternoon. Once I arrived at the dealership that day around 2pm, the car was not there nor was the salesman. Interesting enough, a different salesman was nice enough to try to put me in a 525I that cost 5K more than the car I originally came to see. Oviously a "Bait and Switch" tactic. The salesman "Achilles" didn't even care enough to call me back after I spent 2 hours (round trip) on the 405 - Friday traffic. Do not believe anything these people say or promise. More

OKAY SO THERES IS ALOT OF ANGRY PEOPLE WHO LOOOVEEEE TO GO ONLINE AND SMASH ON DELAERSHIPS BECAUSE THEY THINK THAT THEY WERE JIPPED OR BECAUSE THEY THINK THAT THE DEALER IS OUT TO GET THEM OR THE HAVE LIKE GO ONLINE AND SMASH ON DELAERSHIPS BECAUSE THEY THINK THAT THEY WERE JIPPED OR BECAUSE THEY THINK THAT THE DEALER IS OUT TO GET THEM OR THE HAVE LIKE MONTHLY MEETINGS OR SEMINARS ON HOW TO STEAL AND LIE TO THE CLIENT... LOL ITS RIDICULOUS!!! FIRST OF ALL IVE WORKED AT A DEALERSHIP BEFORE AND JUST LIKE WE ARE ALL HUMAN WE ALL MAKE MISTAKES AND LIKE  A BUSINESS THE EMPLOYEES IN THEM MAKE MISTAKES AS WELL .... TRUST ME  DEALERSHIPS ARE NOT ABOUT THAT .. ACTUALLY  TO THE DEALER IT IS VERY IMPORTANT TO MAINTANE THERE CLIENTS HAPPY AND  SATISFIED  A DELAERSHIP WOULD NEVER EVER DO SOMETHING WRONG ON PURPOSE OR LIE TO YOU ON PURPPOSE ALL OF THIS WITH THE KNOWLEDGE THAT  SOME OF US BMW OWNERS 'ARE' HARD TO WORK WITH... FROM THE VERY FIRST TIME I CAME TO THIS DEALERSHIP I WAS COMPLETLY IMPRESSED BY THE WAY THE DEALER LOOKED AND BY THE EMPLOYEES THAT WORK HERE I REALIZED THAT IT IS A REPUTABLE COMPANY AND THEY WOULD NEVER DO ANYTHING TO HURT THEIR SCORE.. THEY ALWAYS GO OUT OF THE THEIR WAY TO MAKE ME HAPPY  IVE NEVER HAD AN ISSUE WITH SOUTH BAY BMW.. I DID ONCE SEE A LADY GET ALL CRAZY AND LOUD  N YELL OVER THE FACT THAT SHE HIT A CURB AND THEN SAID  THE TIRE WAS DEFECTIVE THE WHOLE TIME  AND WANTED A 'FREE' TIRE PUT ON HER CAR. HOWEVER SHE HIT THE CURB.. LOL ITS PEOPLE LIKE THESE CLIENTS  WHO  GO ONE THESE TYPE OF WEBSITES AND TRASH DEALERS LIKE THIS AND MAKE THEM  LOOK BAD  THERE IS PRETTY MUCH NOTHING THAT THE DEALERS OR THE SERVICE PEOPLE CAN DO WHEN THEY HAVE MEAN CUSTOMERS WHO ARENT UNDERSTADING  I RUDE .. WHAT DO THEY  HAVE TO  DO ?,, GIVE AWAY FREE STUFF EVERYDAY .?.... JUST TO MAKE A MEAN CLIENT HAPPY .. IVE BEEN TO THIS DEALER A LOT AND  IVE SEEING AND HEARD STORYS ABOUT CLIENTS WHO ARE ALWAYS OUT TO GET SOMETHING FREE AND TRY TO LIE TO THE DEALER JUST TO GET AWAY WITH IT !..  I HATE MEAN PEOPLE... ITS A CAR FOR GOODNESS SAKE  THERE IS WORST THINGS THAT ARE HAPPENING IN THE WORLD  AND UR WORRIED ABOUT A MATERIAL THING... PISH POSH... GOOD LUCK PEOPLE...   I TOTALLY RECOMEND THIS PLACE  ... GIVE IT A SHOT! More

This one of the worst dealer I have ever deal with. Six month ago I put car in service of engine with car's idle is not stable "idle up and down randomly". After they diagnotic with the engine air control month ago I put car in service of engine with car's idle is not stable "idle up and down randomly". After they diagnotic with the engine air control prolbem and the cost for repair 2800.00 to fix it. After repair Six month later the engine star happen again with the same"idle up and down again" brought car back in. This time they told me some other park were bad, it cost me another 1432.00 for replace " it's ok i believed them in first state" It took a week for repair job, they called me that car are done. I came in pick up my car, just star engine on, it was still the same issue with "idle up and down, not stable". Service manager said take another day to recheck " i am ok with that". Next day, I come back to dealer to see the manager, he told me that it is other parks were bad but they thought it is "not sure 100%" Asked me have to pay for 500 more to for replace my car battery first, then they will diagnotic car again OR i have to take car home now with just like that. I know it hard to believe but it was truth. Damn man, I put in law sue for this dealer. anybody had any idea please welcome. Bad bad damn dealer Please carefull when you deal with this dealer. Special Roy Dyche manager this's guy is asssssh.... Thanks for reading. More

I've taken my 2008 M3 here several times for service because it is the only dealer close to my work. Each time, I've waited an inordinate amount of time just to see a service rep- and this is just oil, because it is the only dealer close to my work. Each time, I've waited an inordinate amount of time just to see a service rep- and this is just oil, filter and fluid regular maintenance under the BMW program. Today it was 45 minutes WITH AN APPOINTMENT, just for the service rep to take the mileage and accept the keys. Don't some independent shops actually change your oil in 30 minutes or less? Ridiculous that someone would have to wait 45 minutes to just drop off a car. It's not like we pay a premium for the brand or anything. The wait for a rep would not have been so infuriating had not others, arriving without an appointment, been serviced first. That defeats the whole purpose of making an appointment. When I asked if I could get the first available rep because I had to get to work, the response was "now that you have a 'hat', if I change it they'll get mad." So much for customer service. On a previous occasion, they couldn't even get my oil change done on the same day they had the car, so they had to pick me up in the shuttle and get me a loaner for the night. Just horrible customer service. I'm thinking it's worth the $50 or whatever to rent a car from another dealer to avoid this place. More

Do not buy a car from Philip Kahn South Bay BMW. He does not deal far. He treats you like I should be happy to be buying from him. If you catch his mistake which are not really mistakes you will pay thru th not deal far. He treats you like I should be happy to be buying from him. If you catch his mistake which are not really mistakes you will pay thru the noise. I got him at Bank Fee, Money Factor, Residual Value The Z4 30i at 10k is offered at a 66% Money factor 0.00008 or 0.0005 or 0.0001 but this one you have to have the best of credit. You can see it on BMW website lease for $499.00 More