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South Bay BMW
Torrance, CA
1,230 Reviews
South Bay BMW is one of the top dealerships in the U.S. We enjoy creating fun and exciting experiences for our clients. Clients are most important to us. We hope to be able to share a cup of latte or help with a test drive or help get something fixed on your BMW / MINI for you.
Please let us know if we have done a good job or if we need to improve!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 AM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,230 reviews
August 20, 2018
Standard Service -- Oil Change This visit was for a standard oil change. As always, we find the service to be very efficient. Our service advisor, Tim always provides outstanding se This visit was for a standard oil change. As always, we find the service to be very efficient. Our service advisor, Tim always provides outstanding service. He is very professional, knowledgeable , and friendly. Uber service is a nice touch. More
by Gina Kare
Employees Worked With
Timothy McIntosh
August 19, 2018
good experience Everyone is very professional, accommodating and listen to any concerns you may have about your car and what is needed. All personnel very nice, Halto Everyone is very professional, accommodating and listen to any concerns you may have about your car and what is needed. All personnel very nice, Halton is the best ever. More
by Spanky95
Employees Worked With
Timothy McIntosh
August 19, 2018
Service As usual .service rep Darryl Kwock was courteous and friendly. Car serviced and returned in a timely manner. In the same day. you have very efficient As usual .service rep Darryl Kwock was courteous and friendly. Car serviced and returned in a timely manner. In the same day. you have very efficient operation More
by Mccoy,marilyn929
Employees Worked With
August 18, 2018
Outstanding!!! Dan Grammer exemplifies the very best in customer service He is simply the best!! He’s always pleasant and very knowledgeable about the BMW brand. Dan Grammer exemplifies the very best in customer service He is simply the best!! He’s always pleasant and very knowledgeable about the BMW brand. More
by BMW640
Employees Worked With
Dan Grammer
August 18, 2018
Going beyond great customer service! I brought my 328i for a coolant warning light and Dan Grammer took great care of me and my car. Pleasant, informative and accommodating. The service w I brought my 328i for a coolant warning light and Dan Grammer took great care of me and my car. Pleasant, informative and accommodating. The service was prompt and through. Love coming to Southbay BMW. More
by Lisa
Employees Worked With
Dan Grammer
August 18, 2018
EXCELLENT SERVICE OVERALL, VERY WELL ORGANIZED SERVICE. GREAT FOLLOW-UP DURING SERVICE & REPAIR. FRIENDLY AND FAIR SPEED WHILE WAITING FOR RENTAL / LOANER CAR. RETUR OVERALL, VERY WELL ORGANIZED SERVICE. GREAT FOLLOW-UP DURING SERVICE & REPAIR. FRIENDLY AND FAIR SPEED WHILE WAITING FOR RENTAL / LOANER CAR. RETURNING WAS AS EASH AS 123. More
by mezmorizeu
Employees Worked With
August 17, 2018
Excellent service Kyle, a service advisor at south bay BMW, always provide satisfied service to his customers. He listens customer's concern and and give good solution Kyle, a service advisor at south bay BMW, always provide satisfied service to his customers. He listens customer's concern and and give good solutions. More
by Yumsama
Employees Worked With
Kyle
August 17, 2018
Service I had complained that in the past I didn’t feel like the car wash I paid for was worth the $35 I paid. When I got the car back this time it was perfec I had complained that in the past I didn’t feel like the car wash I paid for was worth the $35 I paid. When I got the car back this time it was perfect! More
by Whatever
Employees Worked With
Lino
August 17, 2018
Punctured Tire My experience with a punctured tire, how quickly I was able to get an appointment, and my service gal, May was super easy. Everything was handled grea My experience with a punctured tire, how quickly I was able to get an appointment, and my service gal, May was super easy. Everything was handled great, even down to my loaner car. Once my car was ready, I was able to pay and leave...no wait! More
by Sweetlee
Employees Worked With
May
August 15, 2018
Service review The dealership is close to where I live. Service advisor is friendly and patiently addressed all my questions and concerns. The car is ready as the The dealership is close to where I live. Service advisor is friendly and patiently addressed all my questions and concerns. The car is ready as the promised time. All in all is a very pleasant experience. More
by Screen 2
Employees Worked With
Kyle Richardson
