South Bay BMW

Brake Service Kyle Robinson was very helpful and polite. He had my warranty info up in seconds and the work was completed the next day. The only thing that slowed m Kyle Robinson was very helpful and polite. He had my warranty info up in seconds and the work was completed the next day. The only thing that slowed me down was getting the rental car. More

Routine Maintenance Visit I was very pleased by the outstanding service I received for my recent routine maintenance visit. The check in was efficiency, the loaner car process I was very pleased by the outstanding service I received for my recent routine maintenance visit. The check in was efficiency, the loaner car process was fast, the service was done on time and the car was returned cleaned. I could not have had a better dealership experience! More

Parts Recall Service Had an Appt for Air Bag Recall. Service rep was able to complete that and another service part in same appt. No 2nd appt. needed. Had an Appt for Air Bag Recall. Service rep was able to complete that and another service part in same appt. No 2nd appt. needed. More

Great Service Both Service Rep and Cashier were very polite and helpful. Due to recent death in family I have been distracted and forgetful. They both looked for Both Service Rep and Cashier were very polite and helpful. Due to recent death in family I have been distracted and forgetful. They both looked for sunglasses I thought I had misplaced, (found in car later) and were overall very polite, understanding and helpful. More

Excellent service. friendly, fast . accomodating. Halton was super helpful and explanatory on everything. They offered a rental vehicle for the day. clean waiting area with friendly staff. Appreciate Halton was super helpful and explanatory on everything. They offered a rental vehicle for the day. clean waiting area with friendly staff. Appreciate the communication and fast service. More

Excellent My experience with Felino was professional, friendly, informative and timely. He gave me information about how I use car and why I needed an oil chang My experience with Felino was professional, friendly, informative and timely. He gave me information about how I use car and why I needed an oil change at less than 5,000 miles. More

Excellent Friendly Service At South Bay BMW When I noticed my 7 series air conditioning wasn't keeping me cool on Wednesday during the heat wave, I called South Bay BMW immediately from the road When I noticed my 7 series air conditioning wasn't keeping me cool on Wednesday during the heat wave, I called South Bay BMW immediately from the road. The friendly staff got me the perfect service time with my favorite advisor Willie who got me a loaner from Enterprise whose staff was equally on their game. Willie got my 7 back in the same pristine condition it arrived in the next day with the air conditioning back just where it should be! This is BMW top of the line service! They couldn't be more helpful or friendly. More

Recall handled as expected. Service handled as agreed. Very costly service. No wonder customers avoid dealerships. Brake fluid and oil service were double whaT I paid at an independent shop, who also use Very costly service. No wonder customers avoid dealerships. Brake fluid and oil service were double whaT I paid at an independent shop, who also used genuine BMW parts. More

CPO extended warranty. Had some necessary repair work performed under a BMW CPO extended warranty. Everything was completed and satisfactorily repaired per the warranty. Had some necessary repair work performed under a BMW CPO extended warranty. Everything was completed and satisfactorily repaired per the warranty. Thanks South Bay BMW! More

Awesome experience and guidance . Steve Marx, provided an awesome experience and guidance to purchase BMW X50. His patience and knowledge of the product during this process was of the Steve Marx, provided an awesome experience and guidance to purchase BMW X50. His patience and knowledge of the product during this process was of the chart ( Excellent ). More