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South Bay BMW
Torrance, CA
1,234 Reviews
South Bay BMW is one of the top dealerships in the U.S. We enjoy creating fun and exciting experiences for our clients. Clients are most important to us. We hope to be able to share a cup of latte or help with a test drive or help get something fixed on your BMW / MINI for you.
Please let us know if we have done a good job or if we need to improve!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 AM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,234 reviews
July 03, 2018
How to eliminate concern Having been a client of South Bay BMW for over 25 years. I only need two words as to why I return time after time. Dan Grammer Professional, punc Having been a client of South Bay BMW for over 25 years. I only need two words as to why I return time after time. Dan Grammer Professional, punctual, knowledgeable and courteous. Nothing enhances a quality organization like quality service,. Thanks Dan Roger Caldwell More
by Roger C
Employees Worked With
Dan Grammer
July 02, 2018
Great customer serivce Had my BMW 440i serviced the other day. Jorge helped me out and gave great customer service. My car was done in a timely manner. Had my BMW 440i serviced the other day. Jorge helped me out and gave great customer service. My car was done in a timely manner. More
by Marthac2018
Employees Worked With
Jorge
July 02, 2018
Wonderful Service Came in for my first service on my Mini Cooper. Halton Martinez, my service rep, was amazing. I was in and out in a jiffy. I was so happy with my ex Came in for my first service on my Mini Cooper. Halton Martinez, my service rep, was amazing. I was in and out in a jiffy. I was so happy with my experience. More
by RachelinaMini
Employees Worked With
Halton Martinez
June 29, 2018
Great service and done in a few hours. Darryl is always great and greets me with a smile. Easy to drop off my car and get a loner and done in a few hours. Darryl is always great and greets me with a smile. Easy to drop off my car and get a loner More
by Sunshine
Employees Worked With
June 29, 2018
Consistency I have always had a great experience with the South Bay BMW crew. This time was no different. Anderson was personable and got me in and out quicker t I have always had a great experience with the South Bay BMW crew. This time was no different. Anderson was personable and got me in and out quicker than the time he said it would take. He kept my costs to a minimum, while fixing exactly what I was there for. He made smart, simple suggestions about my maintainence needs which I heeded. The show room and waiting area were clean and stylish. The big screen had the World Cup on, so my entertainment needs were handled. When I got my car back, it worked perfectly. What more could an owner want? Thank you. More
by PhilM Series
Employees Worked With
Anderson Chinchilla
June 29, 2018
No hassle warranty Came in due to my m performance door sill not lightning up correctly. A quick inspection led to a warranty replacement, no hassle. Can’t wait for the Came in due to my m performance door sill not lightning up correctly. A quick inspection led to a warranty replacement, no hassle. Can’t wait for the part to come in! More
by Nonnahob
Employees Worked With
Jorge Gonzalez
June 29, 2018
X5 SAV I had to have a part replaced and within the service writers time frame the part and and an additional item were replaced and I was on my way. Thank Y I had to have a part replaced and within the service writers time frame the part and and an additional item were replaced and I was on my way. Thank You for the prompt and efficient service. More
by Dstrelka1
Employees Worked With
Silvio, Service Manage, Dan Grammer
June 29, 2018
My Mini knows the way to South Bay Mini Time for an oil change, so off we went to South Bay Mini for more excellent service from Lino Serrano and Jimmy Ly. And we have been doing this for a Time for an oil change, so off we went to South Bay Mini for more excellent service from Lino Serrano and Jimmy Ly. And we have been doing this for almost 12 years!! Why go anywhere else!! Well worth the drive. More
by RW06
Employees Worked With
Lino Serrano, Jimmy Ly
June 28, 2018
Service Great service and fast to drop off and to pick up. Always have a great experience and feel like the service personnel take their time to listen and Great service and fast to drop off and to pick up. Always have a great experience and feel like the service personnel take their time to listen and help. More
by pm63
Employees Worked With
June 27, 2018
Great service. Darryl was fabulous from the moment he greeted me at my car all the way through the process. He is a service gem and highly recommend the dealership Darryl was fabulous from the moment he greeted me at my car all the way through the process. He is a service gem and highly recommend the dealership as well as Darryl! More
by REVPAR
Employees Worked With
