Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
South Bay BMW
Torrance, CA
1,234 Reviews
South Bay BMW is one of the top dealerships in the U.S. We enjoy creating fun and exciting experiences for our clients. Clients are most important to us. We hope to be able to share a cup of latte or help with a test drive or help get something fixed on your BMW / MINI for you.
Please let us know if we have done a good job or if we need to improve!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 AM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,234 reviews
June 27, 2018
Great service ! Tim was super helpful and took great care of me and my car. Couldn’t be happier with southbay bmw and the service they provide! ! Tim was super helpful and took great care of me and my car. Couldn’t be happier with southbay bmw and the service they provide! More
by Sarahg
Employees Worked With
Timothy McIntosh
June 27, 2018
Excellent Service Anderson Chinchilla was efficient, courteous, and he accurately estimated the time required to fix my car. I would recommend him to others as a servic Anderson Chinchilla was efficient, courteous, and he accurately estimated the time required to fix my car. I would recommend him to others as a service advisor. More
by JoeS
Employees Worked With
Anderson Chinchilla
June 26, 2018
Excellent service Once again Kyle delivered an excellent customer service. It’s always a pleasure doing business with him. Definitely I will continue to recommend Sou Once again Kyle delivered an excellent customer service. It’s always a pleasure doing business with him. Definitely I will continue to recommend South Bay BMW More
by Hope
Employees Worked With
Kyle
June 26, 2018
Service great work Job well done will recommend to people and services were done at a sufficiently time no issues with service resprenstives and well manner with me Job well done will recommend to people and services were done at a sufficiently time no issues with service resprenstives and well manner with me More
by Wardly
Employees Worked With
Steve Marx, Tammy Hernandez, Bronson Wright, Graciano Perez, Erick Gomez
June 25, 2018
Great service adviser despite mishap Appreciate the communication and service from the adviser. Unfortunately, my wheel was scratched while it was getting serviced, but Jorge was great in Appreciate the communication and service from the adviser. Unfortunately, my wheel was scratched while it was getting serviced, but Jorge was great in ensuring that it would be taken care of without any hesitation. The way the issue is being handled earns a 5 star rating, because accidents happen, how it’s handled makes the difference. Looking forward to it being fixed. Thx! More
by Nonnahob
Employees Worked With
Jorge Gonzalez
June 25, 2018
Service as promised. Quick in and out drop off and pickup Service performed as promised. Great follow-up by service rep. EZ loaner car checkout and return. Still puzzled by the lack of complementary coff Service performed as promised. Great follow-up by service rep. EZ loaner car checkout and return. Still puzzled by the lack of complementary coffee in the service waiting area--Toyota and Chevy provide coffee and snacks. BMW should be better than that! More
by Reggie
Employees Worked With
Anderson Chinchilla
June 25, 2018
1sr Scheduled Maintenance Service The service is top notch. Anderson was very helpful. I got the car at the time it was promised. The dealer offers loaner cars, through Enterprise, par The service is top notch. Anderson was very helpful. I got the car at the time it was promised. The dealer offers loaner cars, through Enterprise, particularly useful for working customers. More
by Arnel
Employees Worked With
Anderson of BMW
June 25, 2018
South Bay BMW is the best! People working in South Bay BMW are extremely friendly ,very helpful ,very professional and very good specialists 👏🏻We are looking for new BMW and S People working in South Bay BMW are extremely friendly ,very helpful ,very professional and very good specialists 👏🏻We are looking for new BMW and South Bay Dealership will be first choice 🚘 More
by jasiu47
Employees Worked With
Jackson
June 25, 2018
Excellent service Armando at South Bay BMW provide me an excellent service for the service visit. He timely appears at the service appointment and listened my concern. Armando at South Bay BMW provide me an excellent service for the service visit. He timely appears at the service appointment and listened my concern. Service status also has been updated well thru text message. Thank you very much. More
by Yumsama
Employees Worked With
Armando Ponce
June 25, 2018
Excellant Service I enjoy seeing and working with the service adviser Darryl Kwock and Sale Rep Eddie Ramos, they both work hard to take care of their customers. I hav I enjoy seeing and working with the service adviser Darryl Kwock and Sale Rep Eddie Ramos, they both work hard to take care of their customers. I have been a customer for 12 years. I will always refer friends and family to South Bay BMW. Darryl has always been a pleasure to see and work with. If everyone had wonderful skills like Darryl we would have less amount of problems in the world. Thank you! More
by blackie123
