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South Bay BMW
Torrance, CA
1,234 Reviews
South Bay BMW is one of the top dealerships in the U.S. We enjoy creating fun and exciting experiences for our clients. Clients are most important to us. We hope to be able to share a cup of latte or help with a test drive or help get something fixed on your BMW / MINI for you.
Please let us know if we have done a good job or if we need to improve!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 AM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,234 reviews
June 25, 2018
Excellent service Josh, my service adviser, is friendly and accommodating. He met me promptly at the time of our appointment, completed all the paperwork timely and se Josh, my service adviser, is friendly and accommodating. He met me promptly at the time of our appointment, completed all the paperwork timely and sent me on my way with the loaner. More
by bimmer
Employees Worked With
Josh West
June 24, 2018
Great service provided by the team at South Bay BMW. I Would recommend the the dealer to anyone interested in getting great service. Thank you. provided by the team at South Bay BMW. I Would recommend the the dealer to anyone interested in getting great service. Thank you. More
by Bmw surveys
Employees Worked With
May Villalobos
June 24, 2018
Enjoyable and thankful for all personnel Everyone was fantastic My service advisor Timothy was incredible Made sure everything was done Jaime from enterprise was fun And all the person Everyone was fantastic My service advisor Timothy was incredible Made sure everything was done Jaime from enterprise was fun And all the personnel were nice More
by Wonderwoman
Employees Worked With
Timothy McIntosh
June 24, 2018
Outstanding Tim is the main reason I am a repeat customer at South Bay BMW. His attention to detail and thoughtfulness is unprecedented and would recommend him to Tim is the main reason I am a repeat customer at South Bay BMW. His attention to detail and thoughtfulness is unprecedented and would recommend him to everyone! More
by M6
Employees Worked With
Timothy McIntosh
June 23, 2018
Tim is the man! Tim is so pleasant, has a great memory, and is very detailed. Stay in touch on a regular basis which makes life easier for me. He should be recogniz Tim is so pleasant, has a great memory, and is very detailed. Stay in touch on a regular basis which makes life easier for me. He should be recognized for his wonderful customer service. More
by MPS-EGS-128i
Employees Worked With
Timothy McIntosh
June 22, 2018
Daryll was great! Darryl is a valuable asset to South Bay BMW. Give him a raise. Service was fast and friendly. Facility was clean, well let and everyone was welcoming. Darryl is a valuable asset to South Bay BMW. Give him a raise. Service was fast and friendly. Facility was clean, well let and everyone was welcoming. More
by Theultimatepsendingmachine
Employees Worked With
June 22, 2018
Oil leak rectified I was alerted to a "sweaty" area around the engine oil pan when I had my 2014 BMW 428i CPO inspected prior to running it at speed. The problem was a l I was alerted to a "sweaty" area around the engine oil pan when I had my 2014 BMW 428i CPO inspected prior to running it at speed. The problem was a leaking oil drain plug. The South Bay BMW technician noted that the car at been serviced there only 4000 miles ago. The leak was repaired I believe by replacing the oil drain plug and any washers. The $50 "copay" for the service was waived and i paid nothing. More
by swatson830
Employees Worked With
June 21, 2018
Scheduled maintenance. The service on my car went as planned. Because of being understaffed that day, they had to keep my vehicle over night. Throughout the progress Darryl The service on my car went as planned. Because of being understaffed that day, they had to keep my vehicle over night. Throughout the progress Darryl Kwock kept me informed. Everything went smoothly. More
by pattie3219
Employees Worked With
June 20, 2018
Ask for Willie in Service! Willie took over as my service care manager and provided stellar customer service. For that alone i will buy my next car from here again. Thanks Big W Willie took over as my service care manager and provided stellar customer service. For that alone i will buy my next car from here again. Thanks Big Will your the man!! More
by BMWfiend01
Employees Worked With
June 19, 2018
Always Great May Villalobos Is my go to service manager. She is thorough and gives communication every step of the way. Don’t hesitate to book in with May, you wil May Villalobos Is my go to service manager. She is thorough and gives communication every step of the way. Don’t hesitate to book in with May, you will be glad you did. More
by Mark144
Employees Worked With
May Villalobos
